Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Edge 256GB (Unlocked) - Titanium Jet Black
Average customer rating
4.7 out of 5
4.7
(1,166 Reviews)
Open Ratings Snapshot
Rating breakdown 1,166 reviews
5 Stars
908
4 Stars
203
3 Stars
37
2 Stars
12
1 Star
6
86%of customers recommend this product. 
(
32 out of 37
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Edge 256GB (Unlocked) - Titanium Jet Black
Customer Rating
4 out of 5
4
Great features I chose galaxy s-series phones grea
on October 18, 2026
Posted by: Smiley
[This review was collected as part of a promotion.] I chose galaxy s-series phones cause great abilities and features but also can be difficult and a headache and sometimes time consuming to figure out , but once you do , you'll find out that you have an unbelievably awesome and capable of accomplishing almost anything you can possibly think of or imagine..
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I chose s25edge cuz Light weight and powerful
on October 13, 2026
Posted by: Chencm
[This review was collected as part of a promotion.] Switch from s24 ultra, however the ultra too heavy for me about daily use. S25 edge have the same powerful performance and cut almost half weight. It's my favorite phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My Samsung has cool display themes
on October 10, 2026
Posted by: SRLovato
[This review was collected as part of a promotion.] I'm in love with all the neat display themes especially the holiday themed ones so that's a plus for me & also the tap to pay is really convenient for me because I always tend to leave my wallet at home..
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love this phone
on October 9, 2026
Posted by: Lovefall26
[This review was collected as part of a promotion.] I chose S25 Edge because of the ease of the phone. The phone is light and I love how it fits in my purse or pocket without weighing it down.
The features on the phone is so easy to use
I play a few games on the phone and the visual, the colors, sound is really good. Nice and bright!
I watch videos on the Edge, the screen is perfect 6" very clear .
Definitely listen to music on the Edge. The sound quality is crisp and clear. I like how I can adjust the video and sound quality.
Phone calls are also clear and text messages no issues .
So that is why " I chose" S25 Edge. The phone is perfect for me.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Favorite Galaxy Device
on October 7, 2026
Posted by: SGTSays
[This review was collected as part of a promotion.] I chose to purchase my Galaxy S25 based simply on screen size and similarity to my most recent S23. I've had it for almost one year, and am still very satisfied with every feature it has, I return to the Tips app frequently and learn some thing new every time to enhance my prodictivity.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Could be better
on October 7, 2026
Posted by: Teambuckley0919
[This review was collected as part of a promotion.] It's a cool phone but the reception sucks me and my wife have the same service and her phone works every where it's also a Samsung but it's a s ultra 25. This one is slow as well. It just doesn't perform the greatest. I would definitely take the ultra over the edge i have
Value
3 out of 5
3
Response from Samsung USBy R&R Team, October 8, 2026
Hey there Teambuckley0919, thank you for sharing your experience of your Samsung Galaxy S25 Edge with us. We understand how important the reliable connection of your device to your carrier is to you every day. We have provided links to troubleshooting guides to help you with the connection of your device at your convenience. We have also provided links to a few articles to help you maximize the speed and responsiveness of your device. Lastly, we have provided a link to the Samsung Support Team to offer additional assistance if these experiences continue with your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I need another one, two, like this one, is so good
on October 3, 2026
Posted by: Leon502
[This review was collected as part of a promotion.] I chose this phone because they recommended it to me, and I did not believe what they said about this device is so cool, it complies with everything they say in the ads.
Every day I discover a new feature and I'm always impressed by an excellent device, I would definitely not change it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Perfect phone for great value
on October 3, 2026
Posted by: 4samsung
[This review was collected as part of a promotion.] I choose my s25 edge over any other phone. Main reasons being slim and reduced weight compared to others. The battery lasts me a day. The performance is not less than any ultra. Never had any issues in my usage. The one go to phone would be the 25 edge.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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