Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Edge 256GB (Unlocked) - Titanium Jet Black
Average customer rating
4.7
(1,166 Reviews)
Rating breakdown 1,166 reviews
5 Stars
908
4 Stars
203
3 Stars
37
2 Stars
12
1 Star
6
86%of customers recommend this product.
(
32 out of
37)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Edge 256GB (Unlocked) - Titanium Jet Black
Customer Rating
5
Easy to use
on April 9, 2026
Posted by: Worm30
[This review was collected as part of a promotion.] I use my S25 for everything. Watching videos, work, and filling out forms. I like the S25 because it's not complicated to use. It's very advanced with A.I. options in searches, pictures/videos, and sending messages. Overall great product.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love this phone
on April 9, 2026
Posted by: TwinMom5
[This review was collected as part of a promotion.] Galaxy AI is like my new best friend I use it daily multiple times a day! This phone is better than any other Galaxy phone I have had. I love the width of the screen comparative to others. I will forever be a edge user.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Phonecreview
on April 8, 2026
Posted by: Betheshannon
[This review was collected as part of a promotion.] Galaxy AI is interesting. Great phone. Glad I bought it
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone
on April 7, 2026
Posted by: chelsreon
[This review was collected as part of a promotion.] I recently got the S25 Edge through a upgrade and I am very happy I chose the one I did. I have had multiple Samsungs over the years and wouldn't chose a different brand.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is absolutely amazing.
on April 6, 2026
Posted by: Jdpawpaw1680
[This review was collected as part of a promotion.] I absolutely love this product it truly surpasses my expectations. I have no issues whatsoever. Incredible product.
The Galaxy Ai feature is just outstanding. Absolutely satisfied.
The Galaxy Ai feature is just outstanding. Absolutely satisfied.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Afraid to upgrade
on April 4, 2026
Posted by: Sseriesguy
[This review was collected as part of a promotion.] Of all the Samsung models I've had this has been the best. I know I'll have to upgrade soon but I know with Samsungs quality I have nothing to worry about.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
This phone has MAJOR issues with screen protectors
on April 4, 2026
Posted by: Unhappy
[This review was collected as part of a promotion.] So EVERYONE I BANE A SCREEN PROTECTOR ON MY SAMSUNG GALAXY S25 EDGE MY SCREEN GOES GOOFY AND IT WON'T ACCEPT MY FINGERPRINT OR FACIAL RECOGNITION
Value
3
Response from Samsung USBy R&R Team, April 7, 2026
Hello there, thank you for sharing your experience of your Samsung Galaxy S25 Edge with us. We completely understand how important the seamless usage of your device is to you every day. We have provided links to articles to help you troubleshoot the fingerprint reader and facial recognition of your device. We have also shared a link to the Samsung Support Team to assist you further if this experience continues with your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung phone is not recognizing fingerprints
https://www.samsung.com/us/support/troubleshooting/TSG01200322/
Use Facial recognition security on a Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS00062630/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung phone is not recognizing fingerprints
https://www.samsung.com/us/support/troubleshooting/TSG01200322/
Use Facial recognition security on a Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS00062630/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Solid product, great battery
on April 4, 2026
Posted by: Muxter
[This review was collected as part of a promotion.] The phone is solid and hasn't had annoying glitches as so.e of my past phones have had. The battery lasts all day even when in constant use for music and audio books. The Galaxy AI features are surprisingly good. When doing searches on the internet, it brings up a summary of multiple results that allow me to get what I want without needing to open multiple links.
Value
5
Written by a customer while visiting Samsung US