Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Edge 256GB (Unlocked) - Titanium Jet Black
Average customer rating
4.7
(1,166 Reviews)
Rating breakdown 1,166 reviews
5 Stars
908
4 Stars
203
3 Stars
37
2 Stars
12
1 Star
6
86%of customers recommend this product.
(
32 out of
37)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Edge 256GB (Unlocked) - Titanium Jet Black
Customer Rating
5
Top tier product
on August 10, 2026
Posted by: Damoanalisa
[This review was collected as part of a promotion.] I chose this device for its sleek look it is easy to use and hold for long periods. Amazing graphics and camera.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
SAMSUNG GALAXY S25 EDGE
on August 10, 2026
Posted by: Rizitaz24
[This review was collected as part of a promotion.] I chose the S25 Edge as my new device being away from both Samsung and android devices for years. This phone is nostalgic as it is a version that I wanted previously but never got around of getting it's previous versions. Thta device has exceeded all my expectations. It has a very long lasting battery, it keeps me going all day long. That different functions help me get the most out of my device. I definitely recommend anyone in the market to give an opportunity to this device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Not happy with product
on August 10, 2026
Posted by: Momma666
[This review was collected as part of a promotion.] The camera lags, has terrible camera, very slow running, speakers sound terrible, has issues connecting to wifi and Bluetooth devices. Drops calls ,wont send messages. Ive only had this phone 4ish months and hate it . So does my husband
Value
2
Response from Samsung USBy R&R Team, August 13, 2026
Hello Momma666, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Edge with us. We know how distressing it is when your device is not meeting your expectations in functionality. We have provided links to troubleshooting guides to help you with the speed, camera quality, audio settings, and connection of your device at your convenience. We have also provided a link to the Samsung Support Team to assist you further if you continue to experience frustrations with your device. We appreciate you being a Samsung customer. -Elizabeth
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Messages on Samsung phone are slow, do not send, or cannot be received
https://www.samsung.com/us/support/troubleshooting/TSG01001439/
Bluetooth device won’t reconnect or stay connected to Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshoot/TSG10002014/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Galaxy phone or tablet Wi-Fi connection issues
https://www.samsung.com/us/support/troubleshooting/TSG01001559/
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Issues with Camera app on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001329/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Messages on Samsung phone are slow, do not send, or cannot be received
https://www.samsung.com/us/support/troubleshooting/TSG01001439/
Bluetooth device won’t reconnect or stay connected to Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshoot/TSG10002014/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Galaxy phone or tablet Wi-Fi connection issues
https://www.samsung.com/us/support/troubleshooting/TSG01001559/
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Issues with Camera app on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001329/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone
on August 10, 2026
Posted by: ZeldaMJ
[This review was collected as part of a promotion.] We upgraded our phones from a Galaxy S24 Plus phones to the Galaxy S25 Edge. I love the quality of it. The cameras are great.
The only thing I wish had was a stylist. I feel having one would be easier when you have to sign documents or have big fingers.
The only thing I wish had was a stylist. I feel having one would be easier when you have to sign documents or have big fingers.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Graey features
on August 10, 2026
Posted by: Olupillo1976
[This review was collected as part of a promotion.] I chose edge for the size and features ... its great .
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I definitely like the s 25 edge phone.
on August 10, 2026
Posted by: Sassygirl
[This review was collected as part of a promotion.] I definitely like the s 25 edge phone and I like it better then my old phone which was s 22 plus . I like how the camera is alot better .
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
How light the phone is
on August 10, 2026
Posted by: ItsMeSki
[This review was collected as part of a promotion.] The phone is amazing i love the lightness of it takes amazing picture and i even play cod mobile and it is a really good all around phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The slim flagship
on August 10, 2026
Posted by: Thesteed
[This review was collected as part of a promotion.] I chose the samsumg galaxy S25 edge because it feels nice and slim, like a note 20 but upgraded.
Value
5
Written by a customer while visiting Samsung US