Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Edge 256GB (Unlocked) - Titanium Jet Black
Average customer rating
4.7 out of 5
4.7
(1,166 Reviews)
Open Ratings Snapshot
Rating breakdown 1,166 reviews
5 Stars
908
4 Stars
203
3 Stars
37
2 Stars
12
1 Star
6
86%of customers recommend this product. 
(
32 out of 37
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Edge 256GB (Unlocked) - Titanium Jet Black
Customer Rating
4 out of 5
4
S25 edge is the best phone I had in 6 years
on June 19, 2025
Posted by: Spades80
[This review was collected as part of a promotion.] The Samsung Galaxy s25 edge is the best phone that I've used in the past 6 years. And that's without talking about the integrated Galaxy AI which is so helpful with so many things. I keep finding new things that helps me with everyday.
It's lightweight it fits in my pocket without bulging and being uncomfortable.
Has all the features that you could ever ask for. I love it
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Simply the best there is
on June 19, 2025
Posted by: Dunn66
[This review was collected as part of a promotion.] Absolutely loving the slim lightweight design of the phone. I have spent a odd amount of time messing with the galaxy ai features like call assist and live transcribe and putting them to use daily has been a breeze. All in all its a good phone that I couldn't love more, I can't wait for 7 years of updates too!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone is super thin.
on June 19, 2025
Posted by: Beliyrost
[This review was collected as part of a promotion.] Switched from from s24 ultra and size and weight wise it's incredible. Would definitely recommend if you do not need all the bells and whistles of an ultra phone. If you prefer slim form factor, it's a good choice.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
GALAXY OR NOTHING
on June 19, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] If you don't have a Galaxy phone in 2025, you are doing it wrong.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great device
on June 19, 2025
Posted by: Yareli
[This review was collected as part of a promotion.] This is a fantastic device,very powerful yet lightweight. Performs almost like the ultra devices. "Galaxy AI" is very useful.
Value
4 out of 5
4
Response from Samsung USBy R&R Team, June 19, 2025
Hi there Yareli, we apprecate you sharing your thoughts about your Samsung Galaxy S25 Edge with us. We are thrilled to hear that you are so pleased with the light weight design and enhanced features of Galaxy AI with your device. We have provided a link to the Samsung Support Team for your convenience if you ever have questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great Slim Phone
on June 18, 2025
Posted by: Jayflipsta
[This review was collected as part of a promotion.] Just upgraded to the Galaxy S25 Edge after using (and loving) my Note 20 Ultra 5G—which sadly cracked. So far, I’m really liking the S25 Edge. It fits way better in my hand, so I’m way less likely to drop it. It’s super fast, looks great, and feels more comfortable overall. I do miss the S Pen a little, but the better grip and cool Galaxy AI gestures definitely make up for it.
I mostly use my phone for personal stuff—watching sports, taking photos, and getting AI help when I need it—and the S25 Edge handles all of that really smoothly.
Value
4 out of 5
4
Response from Samsung USBy R&R Team, June 19, 2025
Hi Jayflipsta, we appreciate you sharing your experience of your Samsung Galaxy S25 Edge. We couldn't be happier to hear how pleased you are with the new design and finding the lighter weight and slimmer feel more comfortable in your hand for prolonged usage. Please, don't hesitate to reach out to us again in the future if you ever have questions or want to share additional feedback on any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Surprisingly loving it
on June 18, 2025
Posted by: Diggy7
[This review was collected as part of a promotion.] I didn't think I'd love and appreciate a thin and light phone until I actually had one. I would never go back to a Plus and would only get the Ultra if it makes sense for me. The Edge feels even lighter and more comfortable to hold than my regular S24. Battery life? If you're not on your phone all day, you'll be just fine. F the haters about this phone, if you think you'll like it, you probably will end up loving it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Next Gen Product
on June 18, 2025
Posted by: Madden316
[This review was collected as part of a promotion.] Slim : love that samsung reduced the thickness of this product as it can held on you palm easily
Camera: still exploring but upgrade is phenomenoal with lots of new features and clarity on images
Software Upgrade : love the UI. Samsung finally identified the bottleneck.
AI: integration of AI has been amazing on lot of products
Cons:
Cloud service: has to rely on microsoft or google
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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