Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Edge 256GB (Unlocked) - Titanium Jet Black
Average customer rating
4.7 out of 5
4.7
(1,166 Reviews)
Open Ratings Snapshot
Rating breakdown 1,166 reviews
5 Stars
908
4 Stars
203
3 Stars
37
2 Stars
12
1 Star
6
86%of customers recommend this product. 
(
32 out of 37
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Edge 256GB (Unlocked) - Titanium Jet Black
Customer Rating
5 out of 5
5
Galaxy S25 with Galaxy AI is a game changer!
on June 30, 2025
Posted by: Bladefrmpersia
[This review was collected as part of a promotion.] The Galaxy S25 Edge is hands down the best smartphone I’ve ever used. From the moment I picked it up, I was impressed by the sleek, modern design and the immersive edge-to-edge display. The curved screen adds a touch of elegance without being overdone, and the colors are incredibly vibrant. Performance-wise, this phone is a powerhouse. Everything runs smoothly – from heavy multitasking to graphics-intensive games – and the battery life easily carries me through a full day with room to spare. The camera system is also exceptional, especially in low light, and the built-in AI features like Auto-Framing and Photo Assist make taking professional-looking shots effortless.
What really sets the S25 Edge apart, though, is Galaxy AI. It’s not just a gimmick – it’s genuinely useful in everyday life. Features like real-time translation during calls, instant message summaries, and Note Assist for meetings have changed the way I communicate and stay productive. The new Circle to Search tool is incredibly intuitive and saves me so much time. Galaxy AI feels like having a smart assistant built into the core of the phone, always there to streamline tasks and offer helpful insights. Overall, the Galaxy S25 Edge is more than just a smartphone – it’s a complete, intelligent experience that makes everything I do easier, faster, and more enjoyable. I can’t recommend it enough.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Poor battery life
on June 30, 2025
Posted by: Reggui35
[This review was collected as part of a promotion.] Using Galaxy AI seems to slow down my phone and kill my battery life.
Value
2 out of 5
2
Response from Samsung USBy R&R Team, July 2, 2025
Hit here Reggui35, thank you for sharing your thoughts about your Samsung Galaxy S25 Edge with us. We understand how important the speed and battery life of your device are to you for your continued usage and enjoyment. We have provided links to articles to help you troubleshoot both of these instances at your convenience. We have also provided a link to the Samsung Support Team to offer additional assistance if this experience continues or you have questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product is so lightweight
on June 30, 2025
Posted by: Lovelife
[This review was collected as part of a promotion.] I am enjoying exploring all the new AI features. It's easy to use and so much more.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S25 edge review
on June 30, 2025
Posted by: Lovetoshop
[This review was collected as part of a promotion.] Phone is great works well i love it does everything is supposed too bt maybe 1 ore camera would of been nice more zoom
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Battery is not an issue
on June 30, 2025
Posted by: Mikeyy
[This review was collected as part of a promotion.] Galaxy s25 edge was surprisingly good on battery despite everything else that everyone else was saying. The phone is super thin and the Galaxy AI is a super helpful tool with pictures especially. I couldn't recommend this phone enough.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Many features
on June 30, 2025
Posted by: Kariroxijeep
[This review was collected as part of a promotion.] I use my phone for gaming and Bluetooth headphones
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone ever had keep nice work samsung s25g
on June 30, 2025
Posted by: kjcyglohuhjih
[This review was collected as part of a promotion.] I'm so happy be these phone best phone ever had keep The Good Work Samsung
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Good phone
on June 30, 2025
Posted by: Galaxydroid25
[This review was collected as part of a promotion.] My old S21 worked great for years now but wanted a new phone for faster experience. S25 galaxy AI is a perfect replacement. Almost similar form factor, extremely easy to switch from old phone.
The first thing that struck me was how lightweight and sleek it feels in the hand. It’s incredibly comfortable to hold and doesn’t feel bulky at all, even after long periods of use. The design is modern and premium—definitely turns heads when I pull it out.
The screen is stunning. Whether I’m scrolling through social media, watching videos, or reading, everything looks sharp, vibrant, and smooth. It’s a phone that makes everyday tasks feel a little more enjoyable. I also love how intuitive the interface is. It’s easy to customize and feels very responsive. Even when I’m juggling several apps, there’s no noticeable lag or stutter.
The camera experience is another highlight. I’ve taken it on hikes, to family gatherings, and just out and about, and it consistently delivers beautiful photos. The details, the colors—everything pops. It’s helped me capture some really special moments effortlessly.
Battery life could be better. If I’m being honest, I do find myself reaching for the charger more often than I’d like, especially on busy days. But for what it offers in terms of design and performance, it’s a trade-off I’m willing to accept.
Overall, the S25 Edge feels like a blend of style and functionality. It’s not just a phone—it’s a statement. If you appreciate beauty in design and a smo
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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