Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Edge 256GB (Unlocked) - Titanium Jet Black
Average customer rating
4.7 out of 5
4.7
(1,166 Reviews)
Open Ratings Snapshot
Rating breakdown 1,166 reviews
5 Stars
908
4 Stars
203
3 Stars
37
2 Stars
12
1 Star
6
86%of customers recommend this product. 
(
32 out of 37
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Edge 256GB (Unlocked) - Titanium Jet Black
Customer Rating
2 out of 5
2
It's still works little old but awsome
on August 19, 2025
Posted by: Papotejas74
[This review was collected as part of a promotion.] Takes nice photos the internet is going well its just screen cracked on me
Value
2 out of 5
2
Response from Samsung USBy R&R Team, August 20, 2025
Hey Papotejas74, we appreciate your feedback on your Samsung Galaxy S25 Edge. We are happy to hear that you are pleased with the camera quality and speed of your device. We have shared a link to the Samsung Support Team for your convenience. They can assist you in reviewing all options available to you for a repair on the display of your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The Best Phone I never new I needed
on August 19, 2025
Posted by: Kbaker82
[This review was collected as part of a promotion.] The battery AI is great, the phone is quick and interacts much better with the stuff in my home.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The phone is really light and thin, love it
on August 19, 2025
Posted by: Caro8a
[This review was collected as part of a promotion.] This phone helps me with everything, galaxy AI help me looking for things that I like in the street, for example if I like any outfit I take a picture and ask AI and it shows me where I can buy it, for restaurants and placerls works really good helping me find what I'm looking for
I use it mostly for pictures, videos and games
It's really light and thin so it's really easy to handle
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone have great features. I recommend it.
on August 19, 2025
Posted by: LoveMyGalaxy
[This review was collected as part of a promotion.] I love this phone. The streaming services is outstanding. The camera is magnificent, clear and high resolution, definition and quality. I love the new Galaxy AI. I use it all the time. A magnificent phone to have. I recommend purchasing one.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Beautiful phone
on August 19, 2025
Posted by: Yoohooo
[This review was collected as part of a promotion.] The galaxy AI feature is quite neat. Never had a phone like this
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Lightest phone i used in years!
on August 19, 2025
Posted by: Turist
[This review was collected as part of a promotion.] For a device this size surprised to have full functionality of flagship devices such as ultra, minus s-pen and battery life. Same processor and memory therefore similar performance overall including Galaxy AI tasks. I have been using the device for a while now. Heavily utilizing AI based battery optimizationand protection features heavily. It makes a difference. Thinking with additional ai features coming with next android os in a few weeks this might improve more. Cameras are fine except zoom... 2X zoom is good but going further than that is digital. AI helps to upscale images. Overall I am more happier with smaller device footprint and much lighter weight than carrying a brick around all day. No other difference as far as I can tell compared to other devices for my use. Just feels much better to hold. Overall very happy with the device. Hoping better battery life with next year's version, seems there will be a trend in the next years to go as thin as possible with these devices, looking forward to what's next.
Value
4 out of 5
4
Response from Samsung USBy R&R Team, August 19, 2025
Hi there Turist, thank you for your feedback on your Samsung Galaxy S25 Edge. We are happy to hear that you are so pleased with the usage and lighter design of your new device. We have provided links to a few articles to help you maximize the battery life of your device. We have also shared a link to the Samsung Support Team if this experience continues with your device, or you have questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing Galaxy Ai
on August 18, 2025
Posted by: Emarie
[This review was collected as part of a promotion.] Clear pictures great software user friendly helpful to organize busy life
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Just Wow
on August 18, 2025
Posted by: Nate5683
from Bellingham
Expertise:Expert
This is the best phone I've had in over a decade. I'm an Android user specifically a pixel user/nexus user since the Galaxy Note 2. I swore off Samsung, but after trying and returning the s24 ultra, I was blown away by the design of this phone. I took me a minute to get used to the one UI, but this phone has an amazing form factor, and I can't imagine using any other phone. It takes guts for a company to come up with a phone like this, and it's even better that even with a small battery and functions so well! I'll never go back to the regular size phone again. The camera is great The display is amazing, in the form factor is the chef's kiss.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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