Customer reviews from arrowfastener.com
Arrow - T50 Heavy-Duty Staple Gun
Average customer rating
4.7
(7,765 Reviews)
Rating breakdown 7,765 reviews
5 Stars
6,030
4 Stars
1,484
3 Stars
132
2 Stars
33
1 Star
86
98%of customers recommend this product.
(
7,455 out of
7,602)
Customer Reviews for Arrow - T50 Heavy-Duty Staple Gun
Customer Rating
1
this stapler stopped working
on April 20, 2016
Posted by: Grobis
from Stratford, PE, Canada
Gender:Male
I've had this stapler for around a year & it just stopped working. There doesn't seem to be anything obstructing it, but it 'staples' air instead of staples. The one I had before lasted more than 30 years. And of course this one is 'tamper-proof', not user friendly, so I can't fix it. Needless to say, I'm going to buy another brand this time.Very disappointed.
No, I would not recommend this to a friend.
Response from arrowfastener.comBy Your Arrow Fastener team, Customer Service, May 4, 2016
Hello, there, it sounds like your T50 Heavy Duty Staple Gun may have a jam inside that’s causing it to misfire. To clear it, remove the pusher rod assembly, and use a screwdriver and pliers to remove the screw and nut located at the back of the tool. The channel assembly can then be removed and you can clear the jammed staple. If that does not remedy the issue you are describing, please email us at customercare@arrowfastener.com or call us at 800-776-2228 for further troubleshooting assistance. We look forward to improving your experience with our tools!
Written by a customer while visiting arrowfastener.com
Customer Rating
5
This product worked great!
on April 19, 2016
Posted by: Gaylord119
from Monroe, NC
Gender:Male
I bought this product to redo the upholstery on the chairs in our motorhome. Worked perfectly!
Pros: Upholstery
I would recommend this to a friend!
Response from arrowfastener.comBy Liz, Customer Service, April 21, 2016
Hi there: Thank you for sharing with us how much you like the T50. This particular Stapler has been in our line for over 50 years and is well known for being such a great tool. We value your comments and you as a customer.
Liz
Liz
Written by a customer while visiting arrowfastener.com
Customer Rating
5
Does what we need it to do!
on April 10, 2016
Posted by: buckbren
from Iowa, USA
Gender:Female
Needed easy to use stapler for misc projects and it has done just we needed it to do. It is easy to load and squeeze.
Pros: Upholstery, Crafting, General Repairs
I would recommend this to a friend!
Response from arrowfastener.comBy Liz, Customer Service, April 15, 2016
Hello; Thank you for your review on the T50. Glad you like the ease of this Stapler and that it was such a big help with your project. This particular Stapler has been in our Line for over 50 years and is still going strong.
Liz
Liz
Written by a customer while visiting arrowfastener.com
Customer Rating
4
Works great when it works
on April 8, 2016
Posted by: Jarhead
from Arizona
Gender:Male
Gun jams and doesn't load staples quite often. When it does work it is great for the money, however it gets tiresome having to take it apart to clear jams.
Pros: Hanging Targets, General Repairs
I would recommend this to a friend!
Response from arrowfastener.comBy Liz, Customer Service, April 11, 2016
Hello: I am sorry that you have experienced this problem with the T50. This particular Stapler has been in our line for over 50 years and is a favorite with many of our customers. Please feel free to contact our Service Dept. by calling 800-776-2228 then press option # 3 and they will do their best to assist you with the problem.
Liz
Liz
Written by a customer while visiting arrowfastener.com
Customer Rating
5
Great tool
on March 30, 2016
Posted by: G6108
from Houston tx
Gender:Male
[This review was collected as part of a promotion.] This staple fun feels very solid. It seems like it will outlast me!
Pros: insulation, Roofing, Crafting, General Repairs
I would recommend this to a friend!
Response from arrowfastener.comBy Liz, Customer Service, April 29, 2016
Hi: Thank you for your comments on the T50. This particular Stapler has been in our line for over 50 years and is still going strong. We often hear from Customers on how their T50 has been passed down in their family.
Liz
Liz
Written by a customer while visiting arrowfastener.com
Customer Rating
5
Great product, excellent customer service
on March 24, 2016
Posted by: Sam3
from Washington State
Gender:Male
I have owned my T50 stapler for many years. As a homeowner, I don't use it regularly, but when I have a project, it has always worked flawlessly. Recently, while recovering some chair seats, a very small spring clip holding one of the main pins in the body of the stapler broke.
Before setting out to search local hardware stores for a possible replacement, I called Arrow to see if they could help, and help they did. They promptly mailed a few replacement clips (so I have a back-up if needed) at no charge.
This product will surely outlive me, and probably my heirs as well. Thank you Arrow for a great quality product and excellent customer support.
Before setting out to search local hardware stores for a possible replacement, I called Arrow to see if they could help, and help they did. They promptly mailed a few replacement clips (so I have a back-up if needed) at no charge.
This product will surely outlive me, and probably my heirs as well. Thank you Arrow for a great quality product and excellent customer support.
Pros: Upholstery, insulation, Crafting, General Repairs
I would recommend this to a friend!
Response from arrowfastener.comBy Liz, Customer Service, March 31, 2016
Hi there: Thank you so very much for your kind words. We read all reviews be they good or bad that is how we move forward and when we read one like your review then we know we are going in the right direction. We are very proud of what we do here at Arrow and have been in business over 80 years. This particular Stapler has been in our line over 50 years and is a big favorite with many of our customers.
Liz
Liz
Written by a customer while visiting arrowfastener.com
Customer Rating
5
Great stapler
on March 17, 2016
Posted by: working2hard
from TN
Gender:Male
I just purchased my third T-50 in forty years. They have been extremely durable, surviving many falls from ladders and scaffolding.
It's a man's stapler. It takes my wife two hands to fire it.
Only suggestion would be rubber coat the handle like my T-38
It's a man's stapler. It takes my wife two hands to fire it.
Only suggestion would be rubber coat the handle like my T-38
Pros: insulation, Crafting, 6 mil plastic on frames
I would recommend this to a friend!
Written by a customer while visiting arrowfastener.com
Customer Rating
5
Good, Sturdy tool with power to embed staples in treated wood
on March 17, 2016
Posted by: Al1021
from Lancaster, PA
Gender:Male
I use this stapler to create a cold frame for growing strawberries and spring vegetables. This stapler has the power embed the stapler in treated wood stakes. My previous stapler could not fully set the staple like this unit does. Easy to fill with staples and takes a full stick of staples. Very satisfied with this stapler!
Review code 1024
Pros: General Repairs, gardning
I would recommend this to a friend!
Response from arrowfastener.comBy Liz, Customer Service, March 23, 2016
Hello: Thank you for sharing with us how much you like the T50. This particular Stapler has been in our line now for over 50 years. I guess that about says it all.
Liz
Liz
Written by a customer while visiting arrowfastener.com