Customer reviews from sharkninja.com
Shark - Rocket TruePet Bagless Upright Vacuum - Gray, Red
Average customer rating
4.5
(294 Reviews)
Rating breakdown 294 reviews
5 Stars
206
4 Stars
57
3 Stars
20
2 Stars
5
1 Star
6
96%of customers recommend this product.
(
52 out of
54)
Customer Reviews for Shark - Rocket TruePet Bagless Upright Vacuum - Gray, Red
Customer Rating
2
Terrible design flaws
on November 22, 2025
Posted by: tammeyg_3627
I will start with the brand name shark is notorious for being a good brand name, and I’ve purchased several over the years considering I always had dogs and needed a strong suctioning vacuum. This vacuum does the trick however, the design is terrible. It does not stand up on its own it did not come with a hook to hold it on and when you transition from room to room, you will have to lay it on the floor because it’s so top heavy. It will not stand up. I also don’t like the debris container because that is not removable so you have to hold the vacuum over a garbage can to empty it. I would not purchase again, although as far as suctioning goes, it does a good job but because of all the other flaws and the work that is necessary to do an already labor involved
job like vacuuming I would not buy again or recommend
job like vacuuming I would not buy again or recommend
Response from influenster.comBy SharkNinja, November 24, 2025
Hello there,
Thank you for taking the time to leave a review.
We’re glad to hear the vacuum delivers strong suction, and we’re truly sorry the design didn’t meet your expectations. The concerns you mentioned, including stability, storage, and debris container accessibility, are important, and we appreciate you bringing them to our attention. Your feedback will also be shared with our product team to help improve future designs.
Kind Regards,
Shark Clean
Thank you for taking the time to leave a review.
We’re glad to hear the vacuum delivers strong suction, and we’re truly sorry the design didn’t meet your expectations. The concerns you mentioned, including stability, storage, and debris container accessibility, are important, and we appreciate you bringing them to our attention. Your feedback will also be shared with our product team to help improve future designs.
Kind Regards,
Shark Clean
Written by a customer while visiting influenster.com
Customer Rating
4
Powerful suction and great for pet owners, but a b
on October 9, 2025
Posted by: shynstudio_4740
I’ve been using the Shark Rocket TruePet Upright Vacuum for a while now, and it works great for everyday cleaning. The suction power is really strong, especially on carpets and pet hair — it easily picks up everything without leaving debris behind. I love how lightweight it is, making it easy to move around the house and up the stairs. The only downside is that it can get a bit loud, but it’s worth it for the performance. The dust cup is simple to empty and clean, and the design feels sturdy and well-made overall.
Written by a customer while visiting influenster.com
Customer Rating
5
Get it!
on October 3, 2025
Posted by: kloeyd2_2718
Low noise and very effective for my dogs long, thick hair. And im able to move it room to room and it's super low maintenance and durable. I highly recommend for dog moms!
Written by a customer while visiting influenster.com
Customer Rating
5
Powerful cleaning made easy
on September 29, 2025
Posted by: aryap14_7295
I’ve been using the Shark Rocket TruePet Upright, and it’s honestly a game-changer for keeping the house clean. It’s super effective at picking up dirt, pet hair, and dust without missing a spot. The best part is how easy it is to clean and maintain, which saves so much time. It’s not too noisy, very calm and the design makes it really portable to move around the house or even upstairs. The build feels durable and long-lasting, so I know it’ll stick with me for a while. Overall, it makes cleaning less of a chore and more of a quick win.
Written by a customer while visiting influenster.com
Customer Rating
5
Easy to use and stores in a small space
on July 31, 2025
Posted by: tamarab235_9557
Has a lot of suction and is light weight and easy to use. The durability is good and is easy to clean. Doesn’t take up a lot of room for storage. It sounds like any other vacuum for noise.
Written by a customer while visiting influenster.com
Customer Rating
5
Pet hair stands no chance — this upright vacuum is
on July 31, 2025
Posted by: renawildbloom_6274
The Shark Rocket TruePet Upright is a lifesaver for homes with pets! The suction power is incredible, lifting even the most stubborn fur from carpets and furniture. It’s lightweight, easy to maneuver around tight spots, and surprisingly quiet for how powerful it is. The maintenance is simple, and the filters are easy to rinse. I especially love how it handles my poodle's fluff — no mess left behind
Written by a customer while visiting influenster.com
Customer Rating
4
Great
on July 25, 2025
Posted by: sarahj308_9062
Love love love! I have 3 dogs and this vacuum gets all the dog hair up in my house on a daily basis. The noise level isn’t too bad. I would definitely recommend this product.
Written by a customer while visiting influenster.com
Customer Rating
5
Lightweight but Powerful
on July 8, 2025
Posted by: oksanapavlishyn_7693
I was pleasantly surprised by how powerful this vacuum is! The Shark Rocket handles both carpets and hard floors with ease. It’s lightweight, easy to maneuver, and quickly converts into a handheld — perfect for cleaning sofas, corners, or even the car interior.
The dust cup is simple to empty, and the cord is long enough that I don’t have to keep switching outlets. I also love the attachments, especially the turbo brush for pet hair — it really works!
The only downside is that it’s a bit loud, but honestly, that’s not a deal-breaker for me.
Written by a customer while visiting influenster.com