Customer reviews from sharkninja.com
Shark - Rocket TruePet Bagless Upright Vacuum - Gray, Red
Average customer rating
4.5
(291 Reviews)
Rating breakdown 291 reviews
5 Stars
204
4 Stars
57
3 Stars
19
2 Stars
5
1 Star
6
96%of customers recommend this product.
(
51 out of
53)
Customer Reviews for Shark - Rocket TruePet Bagless Upright Vacuum - Gray, Red
Customer Rating
5
Powerful vacuum
on January 28, 2026
Posted by: ashleyd103_2971
This vacuum is by far one of the best I’ve ever tried! I highly recommend this one for parents and pet owners ! It will find a very pet hair or mess from the kids
Written by a customer while visiting influenster.com
Customer Rating
5
Pethair no more
on January 25, 2026
Posted by: akb7_4379
This vacuum m is very easy to use with high suction power. The cord of the vacuum is pretty strong and it last longer with high capacity for dirt. Very easy to maintain. Really works for a pet household.
Written by a customer while visiting influenster.com
Customer Rating
5
Cant go back
on December 31, 2025
Posted by: rebeccac284_826
I just want to say I vacuum every day. I hate carpet because it holds so much dirt, but I love to vacuum carpet and feel like I've helped. So let me say when I got this vacuum a few days ago, I was super excited to set it up and vacuum right. I'm thinking, "Oh well, I vacuum every day, so no big deal, it will just be a new vacuum." Oh my gosh. It pulled up SO MUCH DIRT from my carpet I almost fainted. I was disgusted. How was my other vacuum not getting all of that!?? I just can't. It's cool because it detaches and can be a powerful handheld. It has to lean on something if you don't have the wall hook thing, but I don't care because it lifted dirt from a recently vacuumed carpet.
Written by a customer while visiting influenster.com
Customer Rating
5
Couldn’t live without!
on November 30, 2025
Posted by: melissad608_7296
I love this vacuum. With a fluffy golden retriever and two toddlers this is a must have in my household. I love to grab it at the end of the day to do a quick refresh before the morning.
Written by a customer while visiting influenster.com
Customer Rating
5
Amazing Vacuum, Especially for Pet Owners!
on November 30, 2025
Posted by: lovepurple155_5143
I am so impressed with the Shark Rocket Pet! From the moment I tried it, I could tell how powerful it is. It picks up pet hair SO well. It’s lightweight, easy to maneuver, and perfect for quick cleanups or deep cleaning days. I love that it works on both hardwood floors and carpets. I have hardwood floors, and it works efficiently on them. The attachments make it easy to clean corners, furniture, and even higher spots. Emptying the dust cup is super simple too, no mess at all! The noise level isn’t too loud either. I bought this vacuum cleaner because I was using a cheap one that wasn’t picking up dirt or pet hair the way I wanted, but this Shark vacuum picks up everything. I absolutely love it!
Written by a customer while visiting influenster.com
Customer Rating
2
Terrible design flaws
on November 22, 2025
Posted by: tammeyg_3627
I will start with the brand name shark is notorious for being a good brand name, and I’ve purchased several over the years considering I always had dogs and needed a strong suctioning vacuum. This vacuum does the trick however, the design is terrible. It does not stand up on its own it did not come with a hook to hold it on and when you transition from room to room, you will have to lay it on the floor because it’s so top heavy. It will not stand up. I also don’t like the debris container because that is not removable so you have to hold the vacuum over a garbage can to empty it. I would not purchase again, although as far as suctioning goes, it does a good job but because of all the other flaws and the work that is necessary to do an already labor involved
job like vacuuming I would not buy again or recommend
job like vacuuming I would not buy again or recommend
Response from influenster.comBy SharkNinja, November 24, 2025
Hello there,
Thank you for taking the time to leave a review.
We’re glad to hear the vacuum delivers strong suction, and we’re truly sorry the design didn’t meet your expectations. The concerns you mentioned, including stability, storage, and debris container accessibility, are important, and we appreciate you bringing them to our attention. Your feedback will also be shared with our product team to help improve future designs.
Kind Regards,
Shark Clean
Thank you for taking the time to leave a review.
We’re glad to hear the vacuum delivers strong suction, and we’re truly sorry the design didn’t meet your expectations. The concerns you mentioned, including stability, storage, and debris container accessibility, are important, and we appreciate you bringing them to our attention. Your feedback will also be shared with our product team to help improve future designs.
Kind Regards,
Shark Clean
Written by a customer while visiting influenster.com
Customer Rating
4
Powerful suction and great for pet owners, but a b
on October 9, 2025
Posted by: shynstudio_4740
I’ve been using the Shark Rocket TruePet Upright Vacuum for a while now, and it works great for everyday cleaning. The suction power is really strong, especially on carpets and pet hair — it easily picks up everything without leaving debris behind. I love how lightweight it is, making it easy to move around the house and up the stairs. The only downside is that it can get a bit loud, but it’s worth it for the performance. The dust cup is simple to empty and clean, and the design feels sturdy and well-made overall.
Written by a customer while visiting influenster.com
Customer Rating
5
Get it!
on October 3, 2025
Posted by: kloeyd2_2718
Low noise and very effective for my dogs long, thick hair. And im able to move it room to room and it's super low maintenance and durable. I highly recommend for dog moms!
Written by a customer while visiting influenster.com