Customer reviews from xerox.com
Xerox - VersaLink C415/DN Laser Multifunction Color Printer - Color
Average customer rating
4.2
(60 Reviews)
Rating breakdown 60 reviews
5 Stars
38
4 Stars
9
3 Stars
5
2 Stars
2
1 Star
6
Customer Reviews for Xerox - VersaLink C415/DN Laser Multifunction Color Printer - Color
Customer Rating
3
Prints well -- Difficult to set up
on April 16, 2025
Posted by: Andy
from Aurora, IL
This C400 printer seems to be designed by the marketing department. You buy an all-in-one printer only to find that if you want to scan, you need a wi-fi attachment. Scanning still does not work after a year so I have a Laser printer, not an all-in-one. The drivers are obsolete too, so you have to use the global driver to get it to print. Cartriges are very expensive and it comes with small volume (sample) cartridges only. All manufacturers seem to do this, but it doesn't make it right!
Response from xerox.comBy Xerox Customer Support, May 12, 2025
We apologize that you are experiencing issues with your Versalink C415. We would be happy to assist and will be reaching out to you via the contact information provided with your review.
Also, please check out this link for the Xerox Smart Start driver installer which you may find helpful: https://www.support.xerox.com/en-us/product/versalink-c415/downloads
You can also contact us at 800-835-6100 option 1, 1. We look forward to working with you.
Also, please check out this link for the Xerox Smart Start driver installer which you may find helpful: https://www.support.xerox.com/en-us/product/versalink-c415/downloads
You can also contact us at 800-835-6100 option 1, 1. We look forward to working with you.
Written by a customer while visiting xerox.com
Customer Rating
5
C415
on March 25, 2025
Posted by: 4rapid
from Philadelphia
[This review was collected as part of a promotion.] This is a great printer. The scanning is awesome. Xerox had a great sale on this amazing printer.
Written by a customer while visiting xerox.com
Customer Rating
4
on March 4, 2025
Posted by: Ter501
from Baltimore, MD
I got the printer in about three months ago and it has great print quality and is fast. My only problem is that is doesn't like to print envelopes. If I have one, it works. If I have more than one and I put the envelopes in the tray, it doesn't want to print them.
Written by a customer while visiting xerox.com
Customer Rating
1
Cannot perform in an office setting
on February 26, 2025
Posted by: Willem
from Texas
If you want this printer at home, it may work for you. If you are a business or require a heavier-duty printer, this is not for you. You will run out of ink shortly after you buy it. You will not be able to print anything fancier than an 8.5 x 14” piece of paper. Please don’t buy if you need a commercial-grade printer. Buy a Ricoh or something like that.
Response from xerox.comBy Xerox Customer Support, March 5, 2025
We apologize that you are experiencing issues with your Versalink C415. We would be happy to assist and will be reaching out to you via the contact information provided with your review.
You can also contact us at 800-835-6100 option 1, 1. We look forward to working with you.
You can also contact us at 800-835-6100 option 1, 1. We look forward to working with you.
Written by a customer while visiting xerox.com
Customer Rating
3
Not overly impressed
on February 4, 2025
Posted by: caz3324
from Fort Worth, Texas
I thought I was purchasing a great printer but I was wrong. The printer jams often, runs through ink like I never experienced, bleeds on approximately 10 pages every time it starts a job.
I recommend doing your homework on printers better than I did!
I recommend doing your homework on printers better than I did!
Response from xerox.comBy Xerox Customer Support, February 10, 2025
We apologize that you are experiencing issues with your VersaLink C415. We would be happy to assist and will be reaching out to you via the contact information provided with your review.
You can also contact us at 800-835-6100 option 1, 1. We look forward to working with you.
You can also contact us at 800-835-6100 option 1, 1. We look forward to working with you.
Written by a customer while visiting xerox.com
Customer Rating
1
Very difficult to use in an office.
on January 8, 2025
Posted by: FFLM
from Fort Lauderdale Florida
We have 2 printers in the office now. They are slow to receive print requests. We have run out of black toner in a few weeks and the printer will not accept another cartridge even though it is a new Xerox K toner cartridge. It codes as "incompatable". Very frustrating!!!!!
Response from xerox.comBy Xerox Customer Support, January 27, 2025
We apologize that you are experiencing issues with your Xerox C415 device. We would be happy to assist and have reached out to you via the contact information provided with your review.
You can also contact us at 800-835-6100 option 1, 1. We look forward to working with you.
You can also contact us at 800-835-6100 option 1, 1. We look forward to working with you.
Written by a customer while visiting xerox.com
Customer Rating
5
It is very fast and has fantastic features.
on January 7, 2025
Posted by: Karl25
from Astoria NY
I bought it six months ago and we are very happy with the purchase as my colleagues also use it.
Written by a customer while visiting xerox.com
Customer Rating
1
on November 13, 2024
Posted by: sldhead600
from Illinois
Processes documents slower than my old C405 and why design it to have to get printed documents from the back of the machine
Response from xerox.comBy Xerox Customer Support, December 16, 2024
I apologize that you are experiencing problems with your VersaLink C415 device. This may be a potential print driver issue. If you need assistance with updating your print driver, we would be happy to help.
Please contact technical support so we can assist in troubleshooting. You can call us at 800-835-6100 option 1, 1 to start the process.
We look forward to hearing from you and helping you with this issue.
Please contact technical support so we can assist in troubleshooting. You can call us at 800-835-6100 option 1, 1 to start the process.
We look forward to hearing from you and helping you with this issue.
Written by a customer while visiting xerox.com