Customer reviews from xerox.com
Xerox - VersaLink C415/DN Laser Multifunction Color Printer - Color
Average customer rating
4.1
(62 Reviews)
Rating breakdown 62 reviews
5 Stars
38
4 Stars
9
3 Stars
5
2 Stars
3
1 Star
7
Customer Reviews for Xerox - VersaLink C415/DN Laser Multifunction Color Printer - Color
Customer Rating
2
C405 was much better
on October 8, 2026
Posted by: Chris27
from Ontario
I recently came off a C405 contract, and that printer worked without any hiccups. But this supposed upgrade is no upgrade. Long Warm Up Time, Constantly Fighting with the Paper sizes and just straight up ignores settings from many software. Also it is awkward to remove printed sheets from the output tray. I also fought with the cover sheet issue like the other poster, and after digging through so many settings, I finally found a hidden option to disable the cover sheet.
Response from xerox.comBy Xerox Customer Support, October 9, 2026
Thank you for your feedback regarding your VersaLink C415. We're sorry to hear that your experience has not matched the reliability of your previous device and that you've encountered challenges with device settings and usability.
We will reach out using the contact information provided with your review and welcome the opportunity to assist. For additional support, please contact us at 800-835-6100 (option 1, then 1).
We will reach out using the contact information provided with your review and welcome the opportunity to assist. For additional support, please contact us at 800-835-6100 (option 1, then 1).
Written by a customer while visiting xerox.com
Customer Rating
1
Not my favorite printer
on September 25, 2026
Posted by: Katefromsac
from Sacramento CA
I bought this to replace my dead Versilink C405. It does not even compare. It's complicated, won't hold a ream of paper (mayby 1/2 or 1/3) It's frustrating because I print alot. It likes to print a blank title page before any job even a one page job. I was on the phone with support over an hour and it still prints a title page. I wish I had ordered a different model.
Response from xerox.comBy Xerox Customer Support, October 1, 2026
We apologize that you are experiencing issues with your VersaLink C415 device. We would be happy to assist and have reached out to you via the contact information provided with your review.
If you need additional support, feel free to contact us at 800-835-6100 option 1, 1. We look forward to working with you.
If you need additional support, feel free to contact us at 800-835-6100 option 1, 1. We look forward to working with you.
Written by a customer while visiting xerox.com
Customer Rating
2
Disappointed
on June 5, 2026
Posted by: do not use one
from Miami, FL
I bought this about 3 weeks ago. No instructions. Hard to set up. Prolonged pause to print first page. Cannot use old Xerox scanner interface. Current one does not have a way to name the new scan.
Response from xerox.comBy Xerox Customer Support, September 11, 2026
We’re sorry to hear about your setup experience — this falls short of the standard we aim to provide. We would be happy to assist and have reached out to using the contact information provided with your review.
If you need additional support, feel free to contact us at: 800-835-6100 (select option 1, then 1). We're here to help and appreciate the opportunity to work with you.
If you need additional support, feel free to contact us at: 800-835-6100 (select option 1, then 1). We're here to help and appreciate the opportunity to work with you.
Written by a customer while visiting xerox.com
Customer Rating
5
Great printer at a great price
on May 14, 2026
Posted by: Doug
from Little Rock, AR
This is my 2nd VersaLink as I phase out some old Lexmark printers.
Written by a customer while visiting xerox.com
Customer Rating
5
Tremendous Item
on May 12, 2026
Posted by: Dr CEO
from Denver, Colorado 80206-4331
Previous Xerox Printers have been tremendous devices- Would expect the same from the VersaLink Multifunction
Written by a customer while visiting xerox.com
Customer Rating
5
Great features and is fast
on April 17, 2026
Posted by: Legal1993
from California
I bought this about one month ago and am super happy.
Written by a customer while visiting xerox.com
Customer Rating
2
lack of directions and support
on April 6, 2026
Posted by: Dennis
Have had the printer for several years and much of it we do not use because the lack of directions for setup and what there is is unuseable. No support available to assist
Response from xerox.comBy Xerox Customer Support, July 13, 2026
Thank you for your feedback, and we're sorry to hear you're experiencing issues with your VersaLink C415 device. We’ve reached out using the contact information you provided and are happy to assist further.
If you need additional support, feel free to contact us at: 800-835-6100 (select option 1, then 1). We're here to help and appreciate the opportunity to work with you.
If you need additional support, feel free to contact us at: 800-835-6100 (select option 1, then 1). We're here to help and appreciate the opportunity to work with you.
Written by a customer while visiting xerox.com
Customer Rating
4
Some great features with copies and scanner as wel
on January 10, 2026
Posted by: lindseyw112_4680
[This review was collected as part of a promotion.] This has some great features, with copies and scanner as well as printing options.
This is however extremely bulky and large for a home office. Quality of print is good though and this will be great for printing for my patterns and crafting projects, as well as work documents when I work from home.
This is however extremely bulky and large for a home office. Quality of print is good though and this will be great for printing for my patterns and crafting projects, as well as work documents when I work from home.
Written by a customer while visiting xerox.com