Customer reviews from xerox.com
Xerox - VersaLink C410/DN Desktop Wired Laser Printer Color C410DN - Color
Average customer rating
4.1
(83 Reviews)
Rating breakdown 83 reviews
5 Stars
52
4 Stars
11
3 Stars
6
2 Stars
6
1 Star
8
75%of customers recommend this product.
(
3 out of
4)
Customer Reviews for Xerox - VersaLink C410/DN Desktop Wired Laser Printer Color C410DN - Color
Customer Rating
1
Slow, Slow Slow C230 - And No Tablet Connection
on October 19, 2023
Posted by: RickTX
from Austin, TX
The C230 worked well for quite a few months but updates in Apple operating software made everything change for the worse. Now, the printer takes FOREVER to print and will NOT print from my iPads as it used to. Xerox is aware of this problem and simply recommends I upgrade to a better printer. NOT the response I felt was responsible so I just bought a Canon printer and am hoping I get better results.
Response from xerox.comBy Xerox Customer Support, October 20, 2023
Thanks for taking the time to share your feedback with us. I apologize that you are experiencing problems with your Xerox C230 printer. We would be happy to help you resolve this. Can we recommend you check out these articles from our Support page:
Enable or Disable AirPrint: https://www.support.xerox.com/en-us/article/en/2166356.html
Print from mobile device using AirPrint: https://www.support.xerox.com/en-us/article/en/2138899.html
If you are still experiencing problems after trying this, our technical support might be able to troubleshoot you through the issue. You can call us at 800-835-6100 option 1, 1 to start the process.
We look forward to hearing from you and helping you with this issue.
Enable or Disable AirPrint: https://www.support.xerox.com/en-us/article/en/2166356.html
Print from mobile device using AirPrint: https://www.support.xerox.com/en-us/article/en/2138899.html
If you are still experiencing problems after trying this, our technical support might be able to troubleshoot you through the issue. You can call us at 800-835-6100 option 1, 1 to start the process.
We look forward to hearing from you and helping you with this issue.
Written by a customer while visiting xerox.com
Customer Rating
1
Slow. Cannot find ink.
on September 11, 2023
Posted by: DLSissad
from Monroe, LA
I bought this less than a month ago. Super slow. Cannot find ink. It is on backorder everywhere.
Response from xerox.comBy Xerox Customer Support, September 14, 2023
It is unfortunate you are experiencing these issues. I would recommend contacting the Support Department to see if they have a resolution for you: 1-800-822-2200.
Written by a customer while visiting xerox.com
Customer Rating
4
Great Printer
on July 18, 2023
Posted by: ADHStudio
from Aspen
We have been using this printer for 2 years now at our office. It is a great printer and we enjoy the many fuctions it has.
Written by a customer while visiting xerox.com
Customer Rating
5
Awesome features!
on July 13, 2023
Posted by: GL35
from Denver
This product is very easy to set up and has awesome functionality!
Written by a customer while visiting xerox.com
Customer Rating
5
Great small footprint printer for individual offic
on May 31, 2023
Posted by: Tony
from Tulsa, OK
We started buying only Xerox printers 10-12 years ago. Consistent quality printing and toner carts lasts longer than any other on the market.
Written by a customer while visiting xerox.com
Customer Rating
2
Financial Black Hole
on March 14, 2023
Posted by: M Chaves
from Massachusetts
Xerox should be ashamed in selling a printer like this with the teaser "Starter Printer Cartridges" Check the toner prices also before you buy this printer. A clear sign of, we can be smarter than the customer. I will forever buyer beware with Xerox from now on!
Written by a customer while visiting xerox.com
Customer Rating
1
Terrible Printer, Wish I Never Wasted The Money
on February 11, 2023
Posted by: kaniel
from fl
Print quality is fine, toner cost is affordable. Positives end there. I have tried every single driver available for this and I cant get this thing to print more than 1 page at a time which is very frustrating because I got this for my wife to print her teacher and school stuff and sometimes she has to print 30+ copies of things and it spools, prints 1 page, takes a break, spools prints the 2nd page. This thing prints like 1/2ppm I've tried windows 10 and 11 same result. Very disappointing, will probably never buy another xerox.
Response from xerox.comBy Xerox Customer Support, February 16, 2023
Thanks for taking the time to share your feedback with us. We would be happy to help you resolve this. Can we recommend you check out this article from our Support page:
Job is Too Large: https://www.support.xerox.com/en-us/article/en/2139483.html
If you are still experiencing problems after trying this, our technical support might be able to troubleshoot you through the issue. You can call us at 800-835-6100 option 1, 1 to start the process.
We look forward to hearing from you and helping you with this issue.
Job is Too Large: https://www.support.xerox.com/en-us/article/en/2139483.html
If you are still experiencing problems after trying this, our technical support might be able to troubleshoot you through the issue. You can call us at 800-835-6100 option 1, 1 to start the process.
We look forward to hearing from you and helping you with this issue.
Written by a customer while visiting xerox.com
Customer Rating
3
on January 16, 2023
Posted by: paul1000
I am generally happy with the printer. However, it seems to have issues with certain pdf files being too large for the built in memory. Also, it leave gray marks on the paper, possibly from a wheel used to pull the paper through.
Response from xerox.comBy Xerox Customer Support, January 19, 2023
I apologize that you are experiencing problems with your Xerox C230 device. We would be happy to help you resolve these issues. Can we recommend you check out these articles from our Support page:
Memory Full or Job is Too Large: https://www.support.xerox.com/en-us/article/en/2139484.html
Lines, Bands or Streaks: https://www.support.xerox.com/en-us/article/en/2137348.html
Vertical Dark Streaks on Output When Scanning or Copying from the ADF: https://www.support.xerox.com/en-us/article/en/2149285.html
If you are still experiencing problems after trying this, our technical support might be able to troubleshoot you through the issue. You can call us at 800-835-6100 option 1, 1 to start the process.
We look forward to hearing from you and helping you with this issue.
Memory Full or Job is Too Large: https://www.support.xerox.com/en-us/article/en/2139484.html
Lines, Bands or Streaks: https://www.support.xerox.com/en-us/article/en/2137348.html
Vertical Dark Streaks on Output When Scanning or Copying from the ADF: https://www.support.xerox.com/en-us/article/en/2149285.html
If you are still experiencing problems after trying this, our technical support might be able to troubleshoot you through the issue. You can call us at 800-835-6100 option 1, 1 to start the process.
We look forward to hearing from you and helping you with this issue.
Written by a customer while visiting xerox.com