Customer reviews from xerox.com
Xerox - VersaLink C410/DN Desktop Wired Laser Printer Color C410DN - Color
Average customer rating
4.1
(83 Reviews)
Rating breakdown 83 reviews
5 Stars
52
4 Stars
11
3 Stars
6
2 Stars
6
1 Star
8
75%of customers recommend this product.
(
3 out of
4)
Customer Reviews for Xerox - VersaLink C410/DN Desktop Wired Laser Printer Color C410DN - Color
Customer Rating
1
C230 Piece of junk!
on August 19, 2026
Posted by: Danno
from Lake Worth, FL
Worked pretty good up until last week and now it's a piece of junk and I'll never buy another Xerox product again. First their toner cartridges (which they insist you buy)started leaking all over. And now the printer randomly goes to sleep and very difficult to wake up.
Written by a customer while visiting xerox.com
Customer Rating
2
Complicated, expensive, and incorrect spec sheet
on August 11, 2026
Posted by: Matt
This is one of the worst printers I've ever owned. It's complicated to use and expensive to fix and maintain. It seems to randomly do whatever it wants if you don't have the settings just so, and the support documentation is terrible. The spec sheet indicates the paper sizes that it supports, but doesn't tell you that it only supports paper sizes that are pre-defined in Windows and it doesn't allow you to choose sizes that are too small for the tray even if the manual feed supports them (e.g. 3x5 cards). Just today, I tried printing a #10 envelope and it enlarged the text and cut off part of it because the manual feed was set to letter size paper even though it was also set to #10 envelope and Word was also set to #10 envelope and manual feed. I would give it 1 star, but it actually prints.
Written by a customer while visiting xerox.com
Customer Rating
5
Excellent Unit!
on July 20, 2026
Posted by: BuleBetawi
from Shepherdstown, WV
The experience leading to this purchase was rough and i was about to give up on Xerox but Xerox Sales persisted and I am glad they did. This unit replaced an old worn out but excellent Xerox Phaser unit.
Written by a customer while visiting xerox.com
Customer Rating
5
High Quality Printer
on June 10, 2026
Posted by: Rochester Brian
from Rochester, NY
[This review was collected as part of a promotion.] I bought this printer about 2 years ago and I’m very happy with it. It is easy to use and the print quality is great.
Written by a customer while visiting xerox.com
Customer Rating
5
Great Printer
on April 8, 2026
Posted by: Matteis
from Los Olivos, CA
[This review was collected as part of a promotion.] This printer does everything we need! Couldn't ask for a better office printer for the money and size.
Written by a customer while visiting xerox.com
Customer Rating
3
OK printer, not sure if I will use
on March 26, 2026
Posted by: JessicaW
[This review was collected as part of a promotion.] This printer is OK. I feel that the set up is a little bit too much. You have to have an app on your phone and it doesn’t easily connect to your computer. I also am unsure if there is a warranty for this product.
Response from xerox.comBy Xerox Customer Support, July 13, 2026
We’re sorry to hear about your setup experience — this fall short of the standard we aim to provider. We would be happy to assist and have reached out to using the contact information provided with your review.
In the meantime, you may find these step‑by‑step video guides helpful:
https://www.support.xerox.com/en-us/product/xerox-c230-printer/videos?language=en
If you need additional support, feel free to contact us at: 800-835-6100 (select option 1, then 1). We're here to help and appreciate the opportunity to work with you.
In the meantime, you may find these step‑by‑step video guides helpful:
https://www.support.xerox.com/en-us/product/xerox-c230-printer/videos?language=en
If you need additional support, feel free to contact us at: 800-835-6100 (select option 1, then 1). We're here to help and appreciate the opportunity to work with you.
Written by a customer while visiting xerox.com
Customer Rating
4
Overall Good Printer
on March 3, 2026
Posted by: Lab Printer
from Ohio
Printer gets the job done! We have not had any issues thus far.
Written by a customer while visiting xerox.com
Customer Rating
5
Best Small Color Printer
on February 14, 2026
Posted by: butch67
from North Carolina
[This review was collected as part of a promotion.] I have used the C230 daily for several years. I enjoy the small fisical size with Big Printer
Quality. Awesome printer .
Quality. Awesome printer .
Written by a customer while visiting xerox.com