Customer Reviews for Xerox - B315/DNI Multifunction Printer - Monochrome
Customer Rating
1
Multiple problems connecting
on May 23, 2023
Posted by: TherapyClinic
from Central Illinois
We have had multiple problems with connecting and disconnecting from our network. It has been a nightmare trying to get this printer to stay connected and is interrupting our business.
Response from xerox.comBy Xerox Support, May 25, 2023
Thanks for taking the time to share your feedback with us. You don't mention how you're connected so I've provided two links for you to review.
Connecting a printer to a Wireless Network: https://www.support.xerox.com/en-us/article/en/2153708.html
Connecting a printer to a wired Ethernet Network: https://www.support.xerox.com/en-us/article/en/2166015.html
If you still require assistance I suggest calling into our support department.
My previous Xerox printer was fantastic, but had run its course; and I needed more functionality. The C315 was the natural choice for my home based consulting business. And I couldn't be happier.
I purchased this printer as a replacement for another xerox printer that was having issues with grabbing multiple checks. Well, this printer has the same issue and grabs two pieces of paper randomly. It caused so many issues while I was printing our checks so I had to send this back for a refund. I ended up buying an HP Laserjet and it works perfectly!
[This review was collected as part of a promotion.] This is a great product I the printing on both sides of the paper that a nice because I do taxes and save on a lot paper. This is a nice printer it has some good features printing of envelopes. I recommend this product to other customer.