Customer reviews from xerox.com
Xerox - B315/DNI Multifunction Printer - Monochrome
Average customer rating
4
(24 Reviews)
Rating breakdown 24 reviews
5 Stars
13
4 Stars
4
3 Stars
3
2 Stars
2
1 Star
2
Customer Reviews for Xerox - B315/DNI Multifunction Printer - Monochrome
Customer Rating
4
Good features
on December 26, 2024
Posted by: Rnorag
from Red Oak, Texas
I bought this 2 years ago and it has worked well for me
Written by a customer while visiting xerox.com
Customer Rating
2
I do not recommend this product.
on December 24, 2023
Posted by: Ioan
from Alba Iulia
I do not recommend this product. Poor quality. I bought it about 1 month ago. I am going to buy another printed one, but not Xerox.
Response from xerox.comBy Xerox Customer Support, January 4, 2024
Thanks for taking the time to share your feedback with us. I apologize that you are experiencing problems with your Xerox B315 printer. Can we recommend you check out our Support Page to troubleshoot your image quality issue:
B315 Support Page: https://www.support.xerox.com/en-us/product/xerox-b315-multifunction-printer
If you are still experiencing problems after trying this, our technical support might be able to troubleshoot you through the issue. You can call us at 1-800-821-2797 to start the process.
We look forward to hearing from you and helping you with this issue.
B315 Support Page: https://www.support.xerox.com/en-us/product/xerox-b315-multifunction-printer
If you are still experiencing problems after trying this, our technical support might be able to troubleshoot you through the issue. You can call us at 1-800-821-2797 to start the process.
We look forward to hearing from you and helping you with this issue.
Written by a customer while visiting xerox.com
Customer Rating
3
Inferior to the 3345 model it replaced,
on December 4, 2023
Posted by: Robm
from Ireland
This printer's MFC software has less features than the Xerox 3345 that it replaced in this price range.
The address book management and scan to network is less featured, e.g. unable to type in a filename, so a scan will overwrite the previous scan, making the device a lot less convenient as the user has to return to the computer to rename the file after each scan. Not even an "append date-time" option to differentiate scans.
No LDAP addressbook, nor addressbook import and export.
A tiny screen at the printer.
Feels like a cheap home printer from 20 years ago.
The address book management and scan to network is less featured, e.g. unable to type in a filename, so a scan will overwrite the previous scan, making the device a lot less convenient as the user has to return to the computer to rename the file after each scan. Not even an "append date-time" option to differentiate scans.
No LDAP addressbook, nor addressbook import and export.
A tiny screen at the printer.
Feels like a cheap home printer from 20 years ago.
Response from xerox.comBy Xerox Customer Support, December 7, 2023
I apologize that you are experiencing problems with your Xerox B315 device. It seems like you’ve tried many things already. We recommend that you contact our Support Department to assist you with this issue. You can call us at 800-835-6100 option 1, 1 to start the process.
We look forward to hearing from you and helping you with this issue.
We look forward to hearing from you and helping you with this issue.
Written by a customer while visiting xerox.com
Customer Rating
5
Perfect Individual MFP!
on November 7, 2023
Posted by: EatSleepTech
This has been the best MFP for us! Great machine :)
Written by a customer while visiting xerox.com
Customer Rating
5
Easy to set up and use
on November 1, 2023
Posted by: SiaB
from Phoenix, AZ
[This review was collected as part of a promotion.] Company purchased , does a good job for my small office
Written by a customer while visiting xerox.com
Customer Rating
3
Expensive toner
on September 30, 2023
Posted by: DOC healthcare
from Clarksburg
[This review was collected as part of a promotion.] The printer if fine but the cost of the toner is ridiculous making this printer too expensive. I regretted that purchase it.
Response from xerox.comBy Xerox Customer Support, Xerox Customer Support, October 5, 2023
Thank you for taking the time to give a review of your Xerox B315 device. We appreciate your feedback. Your opinion is very valuable in helping us improve our products and design.
Written by a customer while visiting xerox.com
Customer Rating
5
Excellent quality and easy setup
on June 21, 2023
Posted by: bharatb12
[This review was collected as part of a promotion.] It's ideal for small office use. Fast printing with excellent quality. Easy to follow instructions to setup over Wi-Fi network. Very reliable with no paper jams for heavy loads.
Written by a customer while visiting xerox.com
Customer Rating
5
Just What We Needed!
on June 9, 2023
Posted by: Kingdom
from Maryland
This printer is just what we needed. We recently added some new offices and needed a small printer mainly for printing checks and some occasional copying. This was they perfect size for our smaller office and provided us the privacy of use separate from the main administrative offices.
Written by a customer while visiting xerox.com