Customer Reviews for iLive - 2.1-Channel 37-inch Soundbar with Wireless Subwoofer, ITBSW399B
Customer Rating
5
Great Piece of Technology
on September 19, 2020
Posted by: Tangerine
from Ashland, Oregon
Gender:Female
I needed a new sound bar and subwoofer to go with my new Hulu Live subscription. Great sound has been achieved! What a joy to watch my favorite movies with such a great system. It was so easy to setup and begin use! I am extremely happy with my purpose.
I just purchased this sound bar and subwoofer and I am terribly disappointed. The sound bar works perfectly but there is no sound coming from the sub woofer at all. When we turn it on we hear a pop but then nothing.
No, I would not recommend this to a friend.
Response from iliveelectronics.comBy iLive Support Team, July 10, 2020
We are sorry that you were not satisfied with the subwoofer performance. Here is a download link to the user manual: https://iliveelectronics.com/amfilerating/file/download/file_id/87608/
This may help to make sure the subwoofer is correctly set up. Additionally, our consumer services team would be happy to assist you at 1-888-999-4215 or prodinfo@dpiinc.com.
It has good sound, good overall sound bar. However, the optical cable to connect to TV is not that great. So unless you have Bluetooth on your TV or another way to connect it won’t work with the TV. However just for a good way to play some music in the man cave it worked great!