Customer reviews from jbl.com
JBL - Tune 520C USB-C Wired On-Ear Headphones - White
Average customer rating
4.1
(35 Reviews)
Rating breakdown 35 reviews
5 Stars
17
4 Stars
11
3 Stars
3
2 Stars
2
1 Star
2
89%of customers recommend this product.
(
16 out of
18)
Customer Reviews for JBL - Tune 520C USB-C Wired On-Ear Headphones - White
Customer Rating
5
Excellent quality and a great price
on December 4, 2025
Posted by: mom to 5
from Dallas, Texas
I looked everywhere for a headphone set with wire connection to my cell phone. This was delivered on time and it is excellent quality. I got the white which is beautiful. I am so happy with my purchase. I may purchase more as gifts.
Written by a customer while visiting jbl.com
Customer Rating
5
Great sound
on December 1, 2025
Posted by: joseph22
[This review was collected as part of a promotion.] These headphones were very good. Great sound and they fit perfectly on my ears. They sound better than my old Sony headphones. JBL never disappoints me. More controls would have been nice but a great product nonetheless.
Written by a customer while visiting jbl.com
Customer Rating
4
Great!
on October 10, 2025
Posted by: Helloimnoone12
I bought these on Thursday this past week. I gotta say I’m impressed with how well they work! But there’s a tiny zapping sound and I don’t know if it’s the headphones or the music yet, but LOVE THESE HEADPHONES!!
Written by a customer while visiting jbl.com
Customer Rating
5
Great Sound Quality.
on September 30, 2025
Posted by: Dusty 68
I've had these headphones for a few weeks and they produce great sound. It's like the band is in the room. I'm extremely happy to have these headphones and will shop for JBL again.
Written by a customer while visiting jbl.com
Customer Rating
4
Tall guy
on August 6, 2025
Posted by: Greenbarrel57
Everything is great just wish the cord was longer 🤷🏻♂️
Written by a customer while visiting jbl.com
Customer Rating
3
Decent Pair of Headphones
on July 10, 2025
Posted by: TootsMatt
from Bronx, NY
[This review was collected as part of a promotion.] Sound quality is up to JBL A1 standards. The playback controls are straightforward enough to use. However I do have an issue with the cord length. I wish it was a tad bit longer since I use it with my PC sometimes
I would recommend this to a friend!
Response from jbl.comBy Customer Support, July 10, 2025
Thanks for your feedback. We appreciate your input and we'll make sure to forward it to the appropriate team.
Written by a customer while visiting jbl.com
Customer Rating
2
Great…when they work.
on July 9, 2025
Posted by: Kim G
I Love these headphones so much…when they work.
I had my first pair for 2 years and they stopped working. I didn’t think much, I just thought i got my fair amount of use out of them and since i loved them I bought another pair. In less than a year they stopped holding a charge. They would stay charged for 1 hour max. My mom bought a pair since I raced about them before i had issues with the 2nd pair.
She never used them so when she heard I was having trouble with the 2nd pair she send me hers (brand new.) After a month of using the 3rd pair the sound in the Right earcup stopped working. Well sometimes it works. But it randomly will work and then not work.
After 3 tries, I give up on JBL.
It’s too bad, because when they work they are 5 star!
I had my first pair for 2 years and they stopped working. I didn’t think much, I just thought i got my fair amount of use out of them and since i loved them I bought another pair. In less than a year they stopped holding a charge. They would stay charged for 1 hour max. My mom bought a pair since I raced about them before i had issues with the 2nd pair.
She never used them so when she heard I was having trouble with the 2nd pair she send me hers (brand new.) After a month of using the 3rd pair the sound in the Right earcup stopped working. Well sometimes it works. But it randomly will work and then not work.
After 3 tries, I give up on JBL.
It’s too bad, because when they work they are 5 star!
Response from jbl.comBy Customer Support, July 9, 2025
We'd like to work with you directly to address the issues you're experiencing with your unit. If needed, we'd also like to get more information so we can check your options. Please contact us at (800) 336-4525. We are available Monday to Friday from 9:00 am to 11:00 pm (ET) and Saturday to Sunday from 9:00 am to 5:00 pm (ET).
Written by a customer while visiting jbl.com
Customer Rating
5
Great headphones!
on July 9, 2025
Posted by: Emily
[This review was collected as part of a promotion.] Great headphones! They are very Light, comfortable, and have good sound. Really like to travel with them and my kids have enjoyed them as well. Would purchase again. They are easy to pack away in your purse.
Written by a customer while visiting jbl.com