Customer reviews from jbl.com
JBL - Tune 520C USB-C Wired On-Ear Headphones - White
Average customer rating
4.2
(32 Reviews)
Rating breakdown 32 reviews
5 Stars
16
4 Stars
11
3 Stars
2
2 Stars
2
1 Star
1
89%of customers recommend this product.
(
16 out of
18)
Customer Reviews for JBL - Tune 520C USB-C Wired On-Ear Headphones - White
Customer Rating
4
Never worry about charge or bluetooth connection!
on May 12, 2025
Posted by: StephLR87
from Peyton, CO
[This review was collected as part of a promotion.] Sound quality is decent for corded headphones, never have to charge or worry about connectivity issues, USB C connection compatible with most electronics, convenient media contorol button on cord to easily play, pause, or access mic, cushion on ear pieces is very comfortable, dust bag included to keep clean when traveling, great value
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
4
Functional, Great Sounding Headphones
on May 13, 2025
Posted by: Logan123
from Warsaw, IN
[This review was collected as part of a promotion.] JBL's new Tune 520C USB-C headphones are quality-sounding and functional without having to worry about battery life. The headphones are lightweight, easy to use, and provide clear sound for listening and for calls.
The headphones have no trouble with relaying crystal clear sound whether it be music, podcasts, phone calls, or shows/movies. The bass works well, and is not overbearing. They cancel outside noise very well. When wearing them without anything playing, I can hear someone talking to me, but with sound on, I'm able to focus without interruption.
These are very lightweight, seemingly weighing almost nothing. However, the build quality is not sacrificed. There is padding around the speakers over your ears, and there is padding at the top of the band for the top of your head. The cable is tangle-free, which is very nice, and is just the right length to be handy but not a hassle. The headphones can smoothly swivel too. These are adjustable to fit most head sizes, but they could stand to have more extension for bigger noggins.
The control on the cable is convenient for adjusting volume, hands-free calls, changing the track, and pausing/playing. Since the cable is USB-C compatible, it's rather refreshing to not worry about charging a battery. It's especially handy for travel, long trips, and to rely on when using at home or work.
All in all, the Tune 520C headphones are reliable, great-sounding, and lightweight with a convenient tangle-free design.
No, I would not recommend this to a friend.
Written by a customer while visiting jbl.com
Customer Rating
5
JBL Tune 520C, stable wired headphone selection.
on May 14, 2025
Posted by: JeonES
from DE
[This review was collected as part of a promotion.] The sound quality of JBL Tune 520C is really good when connected by cable! When it comes to JBL, it's also a banging bass. In addition, it's a perfect design for your ears, so it's easy to carry and comfortable to use for a long time.
A strong point
A strong point
Don’t worry about the battery! Because it‘s a wired connection, you can use it anytime and anywhere, and the sound comes in without interruption.
It goes well with any song with a balanced sound.
It’s in the bag! It‘s foldable, so it’s good to carry anywhere. It‘s perfect for listening to music on the go!
Shortcoming
Unfortunately, there is no noise cancellation, so it is difficult to completely block out external noise.
You can hear a little more noise from the outside.
JBL Tune 520C wired headphones are products that allow you to enjoy JBL’s wonderful sound at a low price. It‘s easy to carry and comfortable to wear, so if you don’t really need noise cancellation or wireless connection, it‘s a good choice!
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
My Tune 520 Review
on May 22, 2025
Posted by: Gerald M
from Bronx, New York
[This review was collected as part of a promotion.] The Tune 520C is a very good sounding and looking product. The headset uses a USB-C connection. The unit is lite weight and fits comfortably on my head. It has Hi-Res Audio and Pure Bass Sound. You can also use the headset to make phone calls. It has an attached remote control to turn the volume up and down. The headphones also come with EQ presets that can be changed by the remote control.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Tune 520C Great performance at Affordable Option
on May 27, 2025
Posted by: Rockin earbuds
from Atascocita, Texas
[This review was collected as part of a promotion.] This product was for my wife. We travel overseas quite often and looking for something to use in airports and on the planes. It turns out she has used them extensively at home since day one and we haven’t flown yet with them. My wife is Thai and I help her with the review due to some language barriers. While my wife speaks English and we watch and listen to many English speaking programs together, she does like to watch and listen to many Thai language programs. This worked perfectly for us both because she uses her IPad while I watch tv. She absolutely loves them telling me they are so comfortable and she hears very little from my tv programs that I watch. She has literally used them 4 to 5 hours per day since getting them. She likes that they are so lightweight and loves the sound quality. I have also tried them and agree with her assessment. Great quality and affordability! One thing to notice when buying is they use USB-C which wasn’t a problem because her IPad is a newer model. There is an adapter you can purchase if you have the lightning connection. Adjustment for fit is very smooth and you have the option to adjust volume from either your device or on the cord. The bass is excellent and she speaks with her daughter in Thailand often with hands free option.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
1
Not durable
on December 13, 2025
Posted by: Doncolo
I have bought two for my daughter and they have both not held up at all. First one, the covering of the wires near the jack came off, exposing the copper wires. The second one, the ear pad on one side came off and needed to be refastened with a hair tie.
Response from jbl.comBy Customer Support, December 14, 2025
We appreciate your feedback. We’re always working to improve our products and services, and we'll make sure your feedback gets to the right team. Our products come with a 1-year warranty. If you need further assistance, please contact our Customer Support.
Written by a customer while visiting jbl.com
Customer Rating
2
Great…when they work.
on July 9, 2025
Posted by: Kim G
I Love these headphones so much…when they work.
I had my first pair for 2 years and they stopped working. I didn’t think much, I just thought i got my fair amount of use out of them and since i loved them I bought another pair. In less than a year they stopped holding a charge. They would stay charged for 1 hour max. My mom bought a pair since I raced about them before i had issues with the 2nd pair.
She never used them so when she heard I was having trouble with the 2nd pair she send me hers (brand new.) After a month of using the 3rd pair the sound in the Right earcup stopped working. Well sometimes it works. But it randomly will work and then not work.
After 3 tries, I give up on JBL.
It’s too bad, because when they work they are 5 star!
I had my first pair for 2 years and they stopped working. I didn’t think much, I just thought i got my fair amount of use out of them and since i loved them I bought another pair. In less than a year they stopped holding a charge. They would stay charged for 1 hour max. My mom bought a pair since I raced about them before i had issues with the 2nd pair.
She never used them so when she heard I was having trouble with the 2nd pair she send me hers (brand new.) After a month of using the 3rd pair the sound in the Right earcup stopped working. Well sometimes it works. But it randomly will work and then not work.
After 3 tries, I give up on JBL.
It’s too bad, because when they work they are 5 star!
Response from jbl.comBy Customer Support, July 9, 2025
We'd like to work with you directly to address the issues you're experiencing with your unit. If needed, we'd also like to get more information so we can check your options. Please contact us at (800) 336-4525. We are available Monday to Friday from 9:00 am to 11:00 pm (ET) and Saturday to Sunday from 9:00 am to 5:00 pm (ET).
Written by a customer while visiting jbl.com
Customer Rating
4
A nice basic headset.
on May 12, 2025
Posted by: CTyn
from Texas
[This review was collected as part of a promotion.] Light weight, comfortable and easy to "plug and play." I'm not typically a fan of a wired headset, but these are super lightweight and comfy and all you have to do is plug them in. They have a nicely balanced preset sound which picks up most of the musical, game, or voice nuances you need for a basic headset. They do not come with a travel case only a cloth cover that you can slip them into for storage or travel. The cord is long enough that you can use them on a computer and they have a built in volume select control near the top of the cord. I personally would not use them for the gym or for working out, but they're great for a computer or for using on an airplane if you don't mind plugging them into your device. Honestly if you don't want to hassle with bluetooth or recharging these are a good option.
I would recommend this to a friend!
Written by a customer while visiting jbl.com