Customer reviews from MRCOOL
MRCOOL - 24,000 BTU WiFi Smart DIY Star Ductless Mini Split Air Conditioner, White
Average customer rating
4.7
(144 Reviews)
Rating breakdown 144 reviews
5 Stars
107
4 Stars
29
3 Stars
7
2 Stars
1
1 Star
0
96%of customers recommend this product.
(
134 out of
139)
Customer Reviews for MRCOOL - 24,000 BTU WiFi Smart DIY Star Ductless Mini Split Air Conditioner, White
Customer Rating
5
Easy install
on August 31, 2019
Posted by: Chrisidcw
from Northern MI
Bought this during the hottest month for my cottage, installed in a couple hours and ready to go with minimal issues, adding another to a rental unit we own
I would recommend this to a friend!
Written by a customer while visiting MRCOOL
Customer Rating
5
love it!
on September 2, 2019
Posted by: Jack56
from Martinsville, IN
Just purchased and installed. super easy. No leaks after installing oer i structions.
I would recommend this to a friend!
Written by a customer while visiting MRCOOL
Customer Rating
5
Great install
on September 14, 2019
Posted by: Tambabs
from Ledyard ct
DIY is a great kit. Sealed and easy to install. Want two more for my home.
I would recommend this to a friend!
Written by a customer while visiting MRCOOL
Customer Rating
5
Couldn’t Be Happier
on September 19, 2019
Posted by: Nightcloud
from Arkansas
This is the best investment I could have made living here in the south. I am very pleased with the features this unit was created with. I use the Sleep feature every night to save on the electric bill and speaking of electric bill mine has dropped substantially since putting this unit in, very efficient. As long as you think through what you are about to do it installs beautifully. The Remote has every choice for your comfort that you could imagine. I am very pleased.
Written by a customer while visiting MRCOOL
Customer Rating
5
Easy install
on November 12, 2019
Posted by: Quiny
from Boston, MA
Just installed, all seems good. Very good directions
I would recommend this to a friend!
Written by a customer while visiting MRCOOL
Customer Rating
5
Great
on December 14, 2019
Posted by: YeseniaN1987
from Modesto
Very good product, I was surprised how good it worked in my small room.
I would recommend this to a friend!
Response from MRCOOLBy MRCOOL, February 9, 2026
YeseniaN1987 - Thank you for your five star review. We are thrilled that you were pleasantly surprised and hope you will tell a friend!
Written by a customer while visiting MRCOOL
Customer Rating
5
Mr Cool 18000 BTU 5th generation mini split system
on August 12, 2025
Posted by: GioP
The Mr Cool 18,000 BTU mini split system 5th generation system is working great. I was able to install it myself with the included step by step instructions. I also went with the Mr Cool line cover plates to protect the lines but to also give it a clean finished look.
I would recommend this to a friend!
Response from MRCOOLBy MRCOOL, February 9, 2026
GioP - Thank you for your five star review. We appreciate your feedback regarding our installation instructions and opted to cover the line sets with Line Guards for added protection from the elements. Thank you for taking the time to leave your comments.
Written by a customer while visiting MRCOOL
Customer Rating
5
My Thoughts, that's all....
on October 20, 2025
Posted by: Phil B
I have had a super good experience with Mr Cool, from before questions on 'chat' to ordering and after installation questions. No doubt I would do it again.
I would recommend this to a friend!
Response from MRCOOLBy MRCOOL, February 9, 2026
Phil B - Thank you for your five star review! We are thrilled you shared your experience and hope to have your repeat business if ever needed.
Written by a customer while visiting MRCOOL