Customer reviews from MRCOOL
MRCOOL - 24,000 BTU WiFi Smart DIY Star Ductless Mini Split Air Conditioner, White
Average customer rating
4.7
(144 Reviews)
Rating breakdown 144 reviews
5 Stars
107
4 Stars
29
3 Stars
7
2 Stars
1
1 Star
0
96%of customers recommend this product.
(
134 out of
139)
Customer Reviews for MRCOOL - 24,000 BTU WiFi Smart DIY Star Ductless Mini Split Air Conditioner, White
Customer Rating
5
Nice one
on June 12, 2019
Posted by: Dana
from Orange County, CA
Looks great, cool very fast, quiet, not that hard to install.
I would recommend this to a friend!
Written by a customer while visiting MRCOOL
Customer Rating
5
Great DIY Product! Quiet and Easy to Install.
on June 20, 2019
Posted by: mv1524
from Wichita, KS
Bought this to cool and dehumidify my garage. Great packaging...well protected and easy to unpack once it arrived. Just follow the instructions and you will be on your way to a comfortable space. Received the newest Enhance Smart Controller which provides the WiFi link to the air conditioner through the SmartHVAC app on my iPhone. The App is great and has worked flawlessly since I installed the mini-split. I like all the features except the history. I feel the ON duration should track the compressor run time, not the system On time. I find the system on time rather worthless in tracking how efficiently my schedules are working.
I would recommend this to a friend!
Written by a customer while visiting MRCOOL
Customer Rating
5
Awesome unit!!
on June 23, 2019
Posted by: Pugdog605
from Boston, Massachusetts
I just installed this unit. Only took a couple of hours. Very easy setup. Helpful website and great YouTube videos.
I would recommend this to a friend!
Written by a customer while visiting MRCOOL
Customer Rating
4
Great unit!
on June 26, 2019
Posted by: MrCoolinPHill
from Pleasant Hill
I love this unit so far. It's been a life saver in our garage where we needed it. We kept buying normal fans before trying out this Mr Cool unit and are so glad we did. I had to lower it one star because I can't connect to it via the app.
I would recommend this to a friend!
Written by a customer while visiting MRCOOL
Customer Rating
4
Good product for the money
on July 7, 2019
Posted by: Pirate Nick
from PSL, Florida
I just bought this unit with low expectations since I live in Florida. I decided to go mini splits over conventional so I can control costs. It was a good choice. Easy to install. Wall bracket should be built to adapt to standard 16 on center wall framing.
I would recommend this to a friend!
Written by a customer while visiting MRCOOL
Customer Rating
5
Excellent Product
on July 10, 2019
Posted by: brian99
from Central Washington State
Cools and heats my large 3 car garage throughout the weather extremes in the Pacific Northwest.
I would recommend this to a friend!
Written by a customer while visiting MRCOOL
Customer Rating
5
Easy to install
on July 14, 2019
Posted by: John 72
from RI
Very easy to install and cooled off area well bought 18 k for living room and a 12k for bedroom
I would recommend this to a friend!
Written by a customer while visiting MRCOOL
Customer Rating
5
Wonderful unit
on July 15, 2019
Posted by: Nmurley
from Poughkeepsie, New York
I got this unit to cool and dehumidify my 1000 sq ft basement compromised of 5 rooms.
Mounted in the main living area. I leave the doors open to other rooms open. It handles this effortlessly.
The unit is whisper quiet. Followed the instructions, everything worked fine with no adjustments.
The instructions can be a little confusing, since some seem to be generic to other units and some seem specific to yours. I watched some YouTube videos from others which was very helpful, then averaged them all and took my path. The units are of excellent quality in my opinion. Give it an A+. The instructions, I would
give a C. I plan to get 2 more of these units in the future, for the upstairs.
( I have the 18,000 btu DIY) I feel the 12,000 would have been adequate for me, but wanted to be sure.
On a humid 90deg day I think I could cool down to 50deg. My basement is insulated though.
Mounted in the main living area. I leave the doors open to other rooms open. It handles this effortlessly.
The unit is whisper quiet. Followed the instructions, everything worked fine with no adjustments.
The instructions can be a little confusing, since some seem to be generic to other units and some seem specific to yours. I watched some YouTube videos from others which was very helpful, then averaged them all and took my path. The units are of excellent quality in my opinion. Give it an A+. The instructions, I would
give a C. I plan to get 2 more of these units in the future, for the upstairs.
( I have the 18,000 btu DIY) I feel the 12,000 would have been adequate for me, but wanted to be sure.
On a humid 90deg day I think I could cool down to 50deg. My basement is insulated though.
I would recommend this to a friend!
Written by a customer while visiting MRCOOL