Customer reviews from MRCOOL
MRCOOL - 24,000 BTU WiFi Smart DIY Star Ductless Mini Split Air Conditioner, White
Average customer rating
4.7
(144 Reviews)
Rating breakdown 144 reviews
5 Stars
107
4 Stars
29
3 Stars
7
2 Stars
1
1 Star
0
96%of customers recommend this product.
(
134 out of
139)
Customer Reviews for MRCOOL - 24,000 BTU WiFi Smart DIY Star Ductless Mini Split Air Conditioner, White
Customer Rating
5
Great features
on January 23, 2019
Posted by: Tculver
from Billingsley, AL
Heats & cools perfect for our house. It has been installed for approximately 2 yrs.
I would recommend this to a friend!
Written by a customer while visiting MRCOOL
Customer Rating
4
So far, so good
on January 24, 2019
Posted by: gritseater
from Northeast Georgia
I installed the unit this past March (2018). Installation went well.
Good cooling for our Georgia summer.
My main heat is from a wood stove. I use the fan mode to blow the warm air from the ceiling area down lower (my ceilings are 10 feet high).
The phone app has never worked with my newer Android phone. They really need an update of the phone app.
Good cooling for our Georgia summer.
My main heat is from a wood stove. I use the fan mode to blow the warm air from the ceiling area down lower (my ceilings are 10 feet high).
The phone app has never worked with my newer Android phone. They really need an update of the phone app.
I would recommend this to a friend!
Written by a customer while visiting MRCOOL
Customer Rating
5
Great option for DIY'er
on January 24, 2019
Posted by: Adam
from SouthEast CT
This is my second unit, they have both functioned as expected. The price is great and considering the savings from being able to install it yourself you can't beat it.
I would recommend this to a friend!
Written by a customer while visiting MRCOOL
Customer Rating
4
Excellent
on January 24, 2019
Posted by: Michael
from Grass Valley, Ca
Great efficent heat and air. What I would change would be to allow for a timer controlled remote that would allow the unit to come on and off daily. Also the associated phone App is garbage.
I would recommend this to a friend!
Written by a customer while visiting MRCOOL
Customer Rating
3
Cools and heats - but the mount is bad
on January 24, 2019
Posted by: Badmount Monty
from Pensacola, fl
I bought several months ago and I still have problems with the mount bending and moving. I will have to take the whole unit down and glue and screw the mount to a more substantial backing (plywood likely) - cut out the drywall and remount the unit.
The WiFi control does not work - and I have tried different routers. It never connects.
I will likely order another brand next time I need a split unit.
Also - they could not deliver to my house. I had to reschedule delivery a few times and then meet them at a different location and load the unit in my car to take to the house.
No, I would not recommend this to a friend.
Written by a customer while visiting MRCOOL
Customer Rating
5
Great product!
on January 24, 2019
Posted by: Edward O.
from Northridge, CA
Works as advertised! Easy install. Keeps the room warm during winter and cool during the summer.
I would recommend this to a friend!
Written by a customer while visiting MRCOOL
Customer Rating
4
Excellent DIY project
on January 25, 2019
Posted by: Board Gypsy
from Caledonia,MS
Works great for our 512 square ft. building. Would be nice if it had emergency heat feature for those really cold days below 30 degrees. Easy to install if you are a handy person.
I would recommend this to a friend!
Written by a customer while visiting MRCOOL
Customer Rating
4
Functions well
on January 25, 2019
Posted by: TAL45678
from Dillsburg PA
I haven't had a chance to evaluate the air conditioning feature of the heat pump, but to date the heat pump is functioning well. The operation is very quiet .
I would recommend this to a friend!
Written by a customer while visiting MRCOOL