the software does not work / stupid waist of money
on July 12, 2026
Posted by: richard behan
from phx az
Verified Purchase:Yes
the camera worked for one day then would not recognize the wifi. terrible
No, I would not recommend this to a friend.
Response from wyze.comBy WyzeMaricar, August 3, 2026
Hi there, we’re sorry to hear you’re having trouble with your Wyze Window Cam connecting to Wi-Fi. We understand how frustrating it can be when a device stops working after setup. Please make sure your Wyze app is updated and that your camera is connected to a 2.4 GHz Wi-Fi network.
For additional connectivity troubleshooting steps, please check out our support guide: https://support.wyze.com/hc/en-us/articles/43671515389979
If you are still experiencing any issues, please reach out to our Wizards Team (https://support.wyze.com/hc/en-us) so we may help out. Our products come with a 1-year manufacturer warranty, so if the device is determined to be defective, we will be happy to exchange it for you. Thank you and have a great day!
I bought 1 & was so impressed with the window cam I got another. Perfect picture so clear & now I can see at night. Very happy the old cams I have I now use to watch my Great Danes in the house while we are gone. Why didn't I get these sooner. Thanx Wyze :)
Very easy to get it up and working. I’ve had other cameras that I still haven’t figured out. Very satisfied with this product, and will be purchasing more.