Customer reviews from wyze.com
Wyze - Window Cam Indoor Plug-in 1080p HD Security Camera with Anti-Glare Design & Upgraded Color Night Vision - White
Average customer rating
3.9
(231 Reviews)
Rating breakdown 231 reviews
5 Stars
128
4 Stars
34
3 Stars
25
2 Stars
11
1 Star
33
77%of customers recommend this product.
(
133 out of
173)
Customer Reviews for Wyze - Window Cam Indoor Plug-in 1080p HD Security Camera with Anti-Glare Design & Upgraded Color Night Vision - White
Posted by: Anonymous
from Michigan
Verified Purchase:Yes
I am not happy with the notifications or the detection. I feel I was gaslighted a bit in the description. I do need a subscription if I want this to work the way I want it to work. I spent an additional 100 on sd cards needlessly.
No, I would not recommend this to a friend.
Response from wyze.comBy WyzeLawrence, October 5, 2026
Hello and thank you for your feedback! We are always looking for ways to improve our products for our user’s daily use. We appreciate your suggestion and will send this up to our team for further consideration in the future. If you have any questions, concerns, or would like to speak more about your feedback please reach out to our Wizards team (https://support.wyze.com/) so we may help. Thank you and have a great day!
Written by a customer while visiting wyze.com
Posted by: Jill Z
from Wausau, Wi
Verified Purchase:Yes
Impossible to set up, I’ve followed every direction to the letter, but camera can’t connect to my network and therefore doesn’t function. Waste of my money and time!
Response from wyze.comBy WyzeLawrence, October 4, 2026
Hi there! We're sorry to hear about the setup issue you are experiencing with your camera. Please reach out to our Wizards team (https://support.wyze.com/) so we may help out. You may tap on the Message icon in the bottom right-hand corner of the support site > fill out the questionnaire > choose the way in which you would like to speak with our team. Please include as much information on your issue as possible. Our products come with a 1-year manufacturer warranty, so if the device is determined to be defective we will be happy to exchange it for you. Thank you for your feedback and have a great day!
Written by a customer while visiting wyze.com
Posted by: Don
from New Hampshire
Verified Purchase:Yes
Ad says no subscription needed but first thing that pops up after downloading the app is subscription options, and the app is very basic use without at least the minimum option.
Camera works well, easy to set up, but little awkward to navigate even with the basic subscription.
Camera works well, easy to set up, but little awkward to navigate even with the basic subscription.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: J. Wever
from upstate ny
Verified Purchase:Yes
Clear pictures, fairly easy to hook up. Must have Wifi to use
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Dissatisfied Customer
from Grand Forks, ND
Verified Purchase:Yes
I purchased 2 cameras. One has been great and works as advertised. The other one is a piece of junk. It worked well for about a week and then there was firmware update and now the camera is constantly offline. I have unplugged and plugged back in. It connects to the internet and then immediately goes offline. I have uninstalled and reinstalled and get the same result. I was going to switch all of my 10 cameras to these, but not anymore.
No, I would not recommend this to a friend.
Response from wyze.comBy WyzeJosan, October 1, 2026
Hello! We're glad one of your cameras is working well, but we're sorry about the connectivity issues with the other one and understand your frustration. We appreciate your feedback and sincerely apologize for the inconvenience. Please reach out to our Wizards team at https://support.wyze.com/hc/en-us so we can help address any concerns you may have.
Written by a customer while visiting wyze.com
Posted by: Perry Road Baptist Church
from Saratoga Springs, NY
Verified Purchase:Yes
Easy to install and sync. It took me about 5 minutes a camera to install and setup.
Written by a customer while visiting wyze.com
Customer Rating
5
Easy installation and setup. Great coverage.
on September 30, 2026
Posted by: Tango
from Silver Spring MD
Verified Purchase:Yes
Nice camera. Covering a 4 way intersection and school bus stop. Clear video includes foot traffic, and 50% of our yard. It also covers a two way stop sign. Easy installation. Have 3 Wyze cameras at the house.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Ma*rich
Verified Purchase:Yes
I was surprised by the cost of service. Its affordable without any extras.
I dont like the way each individual reel needs to be deleted at the end of the day.
I dont like the way each individual reel needs to be deleted at the end of the day.
Written by a customer while visiting wyze.com