Customer reviews from wyze.com
Wyze - Window Cam Indoor Plug-in 1080p HD Security Camera with Anti-Glare Design & Upgraded Color Night Vision - White
Average customer rating
4
(202 Reviews)
Rating breakdown 202 reviews
5 Stars
116
4 Stars
28
3 Stars
24
2 Stars
9
1 Star
25
78%of customers recommend this product.
(
122 out of
156)
Customer Reviews for Wyze - Window Cam Indoor Plug-in 1080p HD Security Camera with Anti-Glare Design & Upgraded Color Night Vision - White
Posted by: Laura
from MA
Verified Purchase:Yes
I am having issues w/SD card to video all motion detection. it tells me the video is unavailable, or it puts icons for speed or pause in when the actual motion is showing altogether, it is very clumsy to use, I should've stuck with my ring camera and just add a cameras to it.
No, I would not recommend this to a friend.
Response from wyze.comBy WyzeLawrence, August 21, 2026
Hi there! We are sorry to hear about the issue you are experiencing when accessing the playback recording of your camera. If you have not, please reach out to our Wizards team (https://support.wyze.com/) so we may help out. You may tap on the Message icon in the bottom right-hand corner of the support site > fill out the questionnaire > choose the way in which you would like to speak with our team. Please include as much information on your issue as possible. Our products come with a 1-year manufacturer warranty, so if the device is determined to be defective, we will be happy to exchange it for you. Thank you for your feedback and have a great day!
Written by a customer while visiting wyze.com
Posted by: Tanner
from Bowling green Kentucky
Verified Purchase:Yes
This camera is for a window. Meaning for security outside, it only picks up sound from inside and very regularly identifies “vehicles” but it’s a person walking. Need to redesign and involve a swivel of some sort. Also the sticky Velcro pad leaves residue on the window. I want to return it but it’s too much trouble.
No, I would not recommend this to a friend.
Response from wyze.comBy May, Wyze, August 18, 2026
Hi there, we’re sorry to hear about the detection concerns and the residue left by the adhesive pad. We understand your feedback about adding a swivel option and improving the adhesive, and we’ll be sure to share it with our team. If you need further assistance with troubleshooting or your return options, please reach out to our Wizards team through Wyze Support at https://support.wyze.com/hc/en-us so we can assist you better. Thank you for sharing your feedback with us.
Written by a customer while visiting wyze.com
Customer Rating
3
Does not pick up walkers and can't ID parked cars
on August 17, 2026
Posted by: FishyFishy
from Cape Cod
Verified Purchase:Yes
The only time this picks up walkers is if they are within a 15ft radius of the camera. It has not once picked up anyone walking, running or riding a bike by unless a car comes through at the same time. Yet anytime the wind blows it says the neighbors car parked in the driveway across the street (80ft away) is an active vehicle driving by. I'm very disappointed that this cannot pick up pedestrians only 30ft away. And it does not pick up vehicles driving by at night with lights off.
No, I would not recommend this to a friend.
Written by a customer while visiting wyze.com
Posted by: Dave
from Maine
Verified Purchase:Yes
Outstanding camera and the easiest item I have ever set up via iphone.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Tom
from Massachusetts
Verified Purchase:Yes
easy setup like the rotation built into the camera
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Mark Cramer
from Texas
Verified Purchase:Yes
It’s all right, but not impressed. At night time it’s totally black no infrared lighting.
No, I would not recommend this to a friend.
Response from wyze.comBy Maribeth, Wyze, August 15, 2026
Thank you for sharing your feedback with us regarding the Wyze Window Cam. We appreciate you letting us know about your experience with night vision through the glass.
If you have not, please reach out to our Wizards team (https://support.wyze.com/hc/en-us) so we may help diagnose the issue and share some tips on optimizing your camera's placement for better visibility at night.
If you have not, please reach out to our Wizards team (https://support.wyze.com/hc/en-us) so we may help diagnose the issue and share some tips on optimizing your camera's placement for better visibility at night.
Written by a customer while visiting wyze.com
Posted by: Nasdaqdog
from Michigan
Verified Purchase:Yes
Not as easy as the ads suggest. The instruction don't match the product actual set up
No, I would not recommend this to a friend.
Response from wyze.comBy Maribeth, Wyze, August 15, 2026
We're sorry to hear that you're having trouble getting your Wyze Window Cam set up and that the instructions didn't match your experience. If you have not, please reach out to our Wizards team (https://support.wyze.com/hc/en-us) so we may help diagnose the issue.
Written by a customer while visiting wyze.com
Posted by: Barry
from Iowa
Verified Purchase:Yes
I couldn’t believe how clear the view was. Totally passed my expectations.
I would recommend this to a friend!
Written by a customer while visiting wyze.com