Customer reviews from wyze.com
Wyze - Window Cam Indoor Plug-in 1080p HD Security Camera with Anti-Glare Design & Upgraded Color Night Vision - White
Average customer rating
3.9
(231 Reviews)
Rating breakdown 231 reviews
5 Stars
128
4 Stars
34
3 Stars
25
2 Stars
11
1 Star
33
77%of customers recommend this product.
(
133 out of
173)
Customer Reviews for Wyze - Window Cam Indoor Plug-in 1080p HD Security Camera with Anti-Glare Design & Upgraded Color Night Vision - White
Customer Rating
1
No subscription required but yet have to add credi
on September 4, 2026
Posted by: Mary Mogridge
Verified Purchase:Yes
Not happy with camera because i cannot set up without credit card. You advertise this is free no subscription required. Why cant i set it up then?
Response from wyze.comBy WyzeJosan, September 5, 2026
Hello! We're sorry for the confusion regarding the credit card requirement and understand your frustration. We appreciate your feedback and apologize for the inconvenience. Please reach out to our Wizards team at https://support.wyze.com/hc/en-us so we can help address any concerns you may have.
Written by a customer while visiting wyze.com
Posted by: Lori L
Verified Purchase:Yes
Just installed week ago. Happy with the cameras. Just double checking the locations
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Sylvia in PA
from PA
Verified Purchase:Yes
Great picture! Love the fact that I can use the SD card and not pay a monthly fee, that was a big selling point for me. I highly recommend.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: bandmom
from canton, ohio
Verified Purchase:Yes
I cannot load the app to my samsung phone or tablet so it's useless to me.
No, I would not recommend this to a friend.
Written by a customer while visiting wyze.com
Posted by: Gina
from Lake Wylie South Carolina
Verified Purchase:Yes
Can’t connect to 5 g internet so they want work. So they need to help you connect and then they say call your internet provider. Just a run around
No, I would not recommend this to a friend.
Response from wyze.comBy May, Wyze, August 23, 2026
Hi there! We’re sorry for the trouble connecting your Wyze Window Cam. Please note that it requires a 2.4 GHz WiFi network, not 5 GHz. Try connecting your phone to the 2.4 GHz network during setup, then restart the camera and router and try again. If you still need help, please reach out to our Wizards team through Wyze Support so we can assist further. Thank you for your feedback and patience!
Written by a customer while visiting wyze.com
Posted by: Laura
from MA
Verified Purchase:Yes
I am having issues w/SD card to video all motion detection. it tells me the video is unavailable, or it puts icons for speed or pause in when the actual motion is showing altogether, it is very clumsy to use, I should've stuck with my ring camera and just add a cameras to it.
No, I would not recommend this to a friend.
Response from wyze.comBy WyzeLawrence, August 21, 2026
Hi there! We are sorry to hear about the issue you are experiencing when accessing the playback recording of your camera. If you have not, please reach out to our Wizards team (https://support.wyze.com/) so we may help out. You may tap on the Message icon in the bottom right-hand corner of the support site > fill out the questionnaire > choose the way in which you would like to speak with our team. Please include as much information on your issue as possible. Our products come with a 1-year manufacturer warranty, so if the device is determined to be defective, we will be happy to exchange it for you. Thank you for your feedback and have a great day!
Written by a customer while visiting wyze.com
Posted by: Tanner
from Bowling green Kentucky
Verified Purchase:Yes
This camera is for a window. Meaning for security outside, it only picks up sound from inside and very regularly identifies “vehicles” but it’s a person walking. Need to redesign and involve a swivel of some sort. Also the sticky Velcro pad leaves residue on the window. I want to return it but it’s too much trouble.
No, I would not recommend this to a friend.
Response from wyze.comBy May, Wyze, August 18, 2026
Hi there, we’re sorry to hear about the detection concerns and the residue left by the adhesive pad. We understand your feedback about adding a swivel option and improving the adhesive, and we’ll be sure to share it with our team. If you need further assistance with troubleshooting or your return options, please reach out to our Wizards team through Wyze Support at https://support.wyze.com/hc/en-us so we can assist you better. Thank you for sharing your feedback with us.
Written by a customer while visiting wyze.com
Customer Rating
3
Does not pick up walkers and can't ID parked cars
on August 17, 2026
Posted by: FishyFishy
from Cape Cod
Verified Purchase:Yes
The only time this picks up walkers is if they are within a 15ft radius of the camera. It has not once picked up anyone walking, running or riding a bike by unless a car comes through at the same time. Yet anytime the wind blows it says the neighbors car parked in the driveway across the street (80ft away) is an active vehicle driving by. I'm very disappointed that this cannot pick up pedestrians only 30ft away. And it does not pick up vehicles driving by at night with lights off.
No, I would not recommend this to a friend.
Written by a customer while visiting wyze.com