Customer reviews from wyze.com
Wyze - Window Cam Indoor Plug-in 1080p HD Security Camera with Anti-Glare Design & Upgraded Color Night Vision - White
Average customer rating
4
(202 Reviews)
Rating breakdown 202 reviews
5 Stars
116
4 Stars
28
3 Stars
24
2 Stars
9
1 Star
25
78%of customers recommend this product.
(
122 out of
156)
Customer Reviews for Wyze - Window Cam Indoor Plug-in 1080p HD Security Camera with Anti-Glare Design & Upgraded Color Night Vision - White
Posted by: Tony D.
from Florida
Verified Purchase:Yes
Why does it have a microphone? Is for a window to look outside. If the purpose is to record outside through a glass window. Why a microphone? I want it for my kids room to and my room. Why would I want to be able to listen inside a room? I have to return it.
No, I would not recommend this to a friend.
Response from wyze.comBy Maribeth, Wyze, December 19, 2025
Thank you for sharing your feedback we understand your concerns and appreciate you taking the time to explain them.
The Wyze Window Cam includes a microphone to provide added functionality, allowing users to capture audio along with video. While it’s optimized for recording through glass with reduced glare, many customers also choose to use it indoors to monitor children, pets, or general home activity, where audio can be helpful.
We understand that privacy is especially important in personal spaces like bedrooms. If preferred, the microphone can be disabled in the Wyze app settings. If the Wyze Window Cam doesn’t meet your needs, we completely understand your decision to return it.
If you have not, please reach out to our Wizards team (https://support.wyze.com/hc/en-us) so we may help diagnose the issue or assist with next steps. We’re always happy to help.
The Wyze Window Cam includes a microphone to provide added functionality, allowing users to capture audio along with video. While it’s optimized for recording through glass with reduced glare, many customers also choose to use it indoors to monitor children, pets, or general home activity, where audio can be helpful.
We understand that privacy is especially important in personal spaces like bedrooms. If preferred, the microphone can be disabled in the Wyze app settings. If the Wyze Window Cam doesn’t meet your needs, we completely understand your decision to return it.
If you have not, please reach out to our Wizards team (https://support.wyze.com/hc/en-us) so we may help diagnose the issue or assist with next steps. We’re always happy to help.
Written by a customer while visiting wyze.com
Posted by: Eric
from Delaware
Verified Purchase:Yes
Convenient to use, easy to place, good quality also..
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Customer Rating
2
You don't get saved video without buying the extra
on December 18, 2025
Posted by: Sheilagh Romero
from Washington
Verified Purchase:Yes
The sticky thing that keeps the camera stuck to the window wears off and maybe the cameras too heavy but it falls off. It isn't clear that you don't get saved video like the ring camera
No, I would not recommend this to a friend.
Response from wyze.comBy Maribeth, Wyze, December 18, 2025
Thank you for sharing your experience with the Wyze Window Cam. We understand how frustrating it can be when expectations around video storage and mounting don’t match your experience, and we appreciate you taking the time to let us know.
Regarding video storage, the Wyze Window Cam does support continuous local recording with a microSD card, allowing you to save video without a subscription. However, cloud-based Event videos (such as motion-triggered clips) do require an active Wyze Service subscription, which can differ from how other brands operate.
For the mounting issue, we recommend ensuring the window surface is thoroughly cleaned and completely dry before applying the adhesive. An extra mounting sticker is also included in the box if the original loses stickiness. These steps can help provide a more secure hold.
If you have not, please reach out to our Wizards team (https://support.wyze.com/hc/en-us) so we may help diagnose the issue and explore possible solutions.
We truly value your feedback, as it helps us improve both our products and how we communicate their features.
Regarding video storage, the Wyze Window Cam does support continuous local recording with a microSD card, allowing you to save video without a subscription. However, cloud-based Event videos (such as motion-triggered clips) do require an active Wyze Service subscription, which can differ from how other brands operate.
For the mounting issue, we recommend ensuring the window surface is thoroughly cleaned and completely dry before applying the adhesive. An extra mounting sticker is also included in the box if the original loses stickiness. These steps can help provide a more secure hold.
If you have not, please reach out to our Wizards team (https://support.wyze.com/hc/en-us) so we may help diagnose the issue and explore possible solutions.
We truly value your feedback, as it helps us improve both our products and how we communicate their features.
Written by a customer while visiting wyze.com
Posted by: Amanda K
from Anchorage, Alaska
Verified Purchase:Yes
We purchased two Wyze Window Cams and are loving the results. The camera is clear and accurate. I was astonished that it recognizes my pets, our animals range from dogs, chickens, and rabbits. It's easily removed and can be used for various purposes.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: David D. - Sherman, TX
Verified Purchase:Yes
What an incredible camera! I've tried using a regular Wyze camera in the past, but the glare was just too much. This new camera not only lets you mount it without glare, the night vision is incredible! It looks like daylight even without any moonlight. We can finally see what critters are eating our vegetable garden! I highly suggest you jump on these to add to your collection.
Written by a customer while visiting wyze.com
Posted by: No More
from Ny
Verified Purchase:Yes
This is my second order of Wyze cameras. The only reason I updated was my internet supplier went to 5g. My old cameras only work at 2.5g. So off I went shopping for a 5g compatible cameras. My choice was the window mount camera, which said go for 2.5g and 4,5 & 6. I need simplicity as I don’t completely understand a how all of this works. I saw the 5 and assumed it meant 5g. Well apparently not! This in my opinion was very misleading. This led me to calling my internet supplier because I used to be able to pick between 2.5 and 5g. They are a 5g only supplier sooo…. They suggested that they set me down 2.5g for half an hour to try sinking my cameras up. I obsoleted my old cameras and eventually deleted my Wyze app. I then began a new account all before contacting my I.S. I now have four useless cameras. Is it my ignorance? I’m following the directions right up to the camera saying ready to connect. That must mean it recognizes the cameras, then nothing. I am so frustrated.
No, I would not recommend this to a friend.
Written by a customer while visiting wyze.com
Posted by: Roberto
from Kentucky
Verified Purchase:Yes
Could be 5 stars but... the problem is the angle of recording
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Kristin Gross
Verified Purchase:Yes
I tried installing for over a hour. Never worked.
No, I would not recommend this to a friend.
Response from wyze.comBy WyzeCarmelita, December 17, 2025
Hello there! We are sorry you are having this issue and would like to help. For further information, please take a look at this article:
https://support.wyze.com/hc/en-us/articles/42919245231131
You may also contact our team at (https://wyzelabs.zendesk.com/hc/en-us) so we may further assist you with this matter.
https://support.wyze.com/hc/en-us/articles/42919245231131
You may also contact our team at (https://wyzelabs.zendesk.com/hc/en-us) so we may further assist you with this matter.
Written by a customer while visiting wyze.com