Customer reviews from wyze.com
Wyze - Window Cam Indoor Plug-in 1080p HD Security Camera with Anti-Glare Design & Upgraded Color Night Vision - White
Average customer rating
3.9
(231 Reviews)
Rating breakdown 231 reviews
5 Stars
128
4 Stars
34
3 Stars
25
2 Stars
11
1 Star
33
77%of customers recommend this product.
(
133 out of
173)
Customer Reviews for Wyze - Window Cam Indoor Plug-in 1080p HD Security Camera with Anti-Glare Design & Upgraded Color Night Vision - White
Posted by: Art
from OK
Verified Purchase:Yes
I regret buying all the Wyse camera. Totally useless unless you want triggers on sky, trees and changes of light. Window without subscription is worthless. I wish I could return them.
Response from wyze.comBy Maribeth, Wyze, April 25, 2026
Hi there, we’re sorry to hear about your experience with motion triggers and the value without a subscription. We understand how frustrating that can be. If you have not, please reach out to our Wizards team (https://support.wyze.com/hc/en-us) so we may help diagnose the issue.
Written by a customer while visiting wyze.com
Posted by: Merlin
from Tonasket, WA
Verified Purchase:Yes
This camera is incredible. I went to bed and was checking my footage and found out that the camera had managed to capture the Northern Lights, which were not visible to the naked eye! What a lovely surprise. The Window Cam is really well worth purchasing.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Anonymous
from North Idaho
Verified Purchase:Yes
Love, the fact that it’s easy to mount inside and safe from outside elements and people. Wish, however, that the lens was adjustable so that it could be angled to view a specific scene that is not perpendicular to the window.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: bil67com
from Elko NV
Verified Purchase:Yes
Works perfect for my needs! Cord is long enough to reach an outlet.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: It’s me
from Memphis TN 38135
Verified Purchase:Yes
Clear shot from the window and good video recordings
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Oso
from Central Texas
Verified Purchase:Yes
Easy to install and setup. Best view to street thru a double paned window.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Steve
from Moreno Valley, CA
Verified Purchase:Yes
Easy set up, great price, great quality and picture
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Kim
from Columbus, Ohio
Verified Purchase:Yes
… been stuck for 3 MONTHS trying to update firmware
No, I would not recommend this to a friend.
Response from wyze.comBy Maribeth, Wyze, March 25, 2026
Hi there, we’re sorry to hear you’ve been having such a frustrating experience trying to update the firmware on your Wyze Window Cam, we understand how important it is to keep your device running smoothly.
To help resolve this issue, we recommend trying a few troubleshooting steps: power cycling the camera by unplugging it for 5–10 seconds before plugging it back in, and performing a factory reset (after removing any microSD card) by holding the setup button for about 10 seconds until the status light changes. Then, set up the camera again and attempt the update.
If you have not, please reach out to our Wizards team (https://support.wyze.com/hc/en-us) so we may help diagnose the issue.
We appreciate your patience and feedback, and we’re here to help get this resolved for you!
To help resolve this issue, we recommend trying a few troubleshooting steps: power cycling the camera by unplugging it for 5–10 seconds before plugging it back in, and performing a factory reset (after removing any microSD card) by holding the setup button for about 10 seconds until the status light changes. Then, set up the camera again and attempt the update.
If you have not, please reach out to our Wizards team (https://support.wyze.com/hc/en-us) so we may help diagnose the issue.
We appreciate your patience and feedback, and we’re here to help get this resolved for you!
Written by a customer while visiting wyze.com