Customer Reviews for GE Profile - Refurbished Excellent - ClearView 250 Sq. Ft. 6,100 BTU Smart Ultra Quiet Window Air Conditioner - White
Customer Rating
3
Good sometimes
on July 15, 2025
Posted by: Reviewer X
Sometimes it makes loud noises , sometimes it’s very quiet
Features
3
Performance
4
Quality
5
Value
4
Response from geappliances.comBy Jonathon, GE_Appliances, July 24, 2025
We'd like to assist with the sound level of your air conditioner.
We recommend checking to see if the filter is needing to be cleaned, as this can cause improper airflow and cause additional sounds. You can find more information on cleaning the filter on page 7 in the manual below. We also suggest making sure that the unit is completely seated correctly in the window seal.
There is a rubber subbase water plug in the back of the unit that helps with efficiency. This plug may be removed during operation to minimize water in the back of the unit. You can find more information on page 17 inside the user manual here: https://products-salsify.geappliances.com/image/upload/s--JVWHYlgj--/d8c3wpcnhwoqw5msuavb.pdf
We also recommend checking the following article to view a list of normal sounds: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16751
Doesn’t seem to get cold. Cools the room but doesn’t get it cold.
Features
5
Performance
1
Quality
3
Value
3
Response from geappliances.comBy Diego, GE_Appliances, July 17, 2025
We would like to help you with the cooling performance of your unit. Please make sure there are no curtains, blinds, or furniture blocking the vents on the front, bottom, or back of the air conditioner. Additionally, you can adjust the temperature to a colder setting by selecting Cool mode and pressing the Decrease (–) pad. You can find more information on page 16 of the owner's manual here: https://products-salsify.geappliances.com/image/upload/s--JVWHYlgj--/d8c3wpcnhwoqw5msuavb.pdf
If your issue persists after troubleshooting, we recommend scheduling service with one of our Bodewell technicians by calling 1-833-426-3393 or visiting us online at: https://www.geappliances.com/ge/service-and-support/service.htm
Installation was straighten forward and not difficult. The unit looks great in my window. It is whisper quiet. So quiet in the whisper mode, in fact, that I find myself wondering if it’s running (it is). And it cools down our bedroom quickly. Only complaint I have is with the remote control. The lettering on the remote is in silver on a beige background, and I literally can’t see the lettering in the early morning light when I want to turn the AC off without getting out of bed. Easy fix — lettering should be in black, not silver. This is a no brainer. Can’t believe a modern company would design a remote with such hard-to-see lettering.
I bought this to replace another brand that was recalled. It is for my home office and so I ordered the 6100 unit. Install was fairly straightforward. I like the U type units as they are like a small mini split configuration. I use this with a 2kw battery and solar setup that I already had. I only use the Cool or Fan modes and have not had to use household power at all.
The unit is fairly quiet inside the house. It is noisier when outside near the unit. Water pools under the outside fan and the fan hits the water hence the noise.
Overall I like it except for the Eco setting which goes from nice and cool to hot to cool to hot. No idea what they were thinking with this mode. It cannot keep a steady temperature.
We purchased this unit to fit a small window in our upstairs primary bedroom that is always warmer than the rest of the house. Our bedroom is large with vaulted ceilings so we wanted to ensure that the unit we bought could cool it efficiently and effectively. This AC unit is amazing! Not only does it make our bedroom nice and chilly, it is very quiet - unlike the previous portable unit we used to have. Also, I love that I can control it with my phone and see how much energy the unit is using each day. I highly recommend!