[This review was collected as part of a promotion.] Barely got cool after 1 season of use even with all troubleshooting and cleaning of filters etc. It's super unfair that this unit continue to be sold given the consistent negative feedback on it stop getting cool after a year. Feel taken advantage of. By the time you realize its past the point of replacement.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy GE Profile, November 24, 2025
We would like to help you with the cooling performance of your unit. Please make sure there are no curtains, blinds, or furniture blocking the vents on the front, bottom, or back of the air conditioner. Additionally, you can adjust the temperature to a colder setting by selecting Cool mode and pressing the Decrease (–) pad. You can find more information on page 16 of the owner's manual here: https://products-salsify.geappliances.com/image/upload/s--JVWHYlgj--/d8c3wpcnhwoqw5msuavb.pdf
If your issue persists after troubleshooting, we recommend scheduling service with one of our Bodewell technicians by calling 1-833-426-3393 or visiting us online at: https://www.geappliances.com/ge/service-and-support/service.htm
[This review was collected as part of a promotion.] I like the quietness of the unit. It was not hard to install wiith 2 people. It does seem to struggle cooling 500 Sq. Ft. in really hot weather.
[This review was collected as part of a promotion.] AC was easy to install. I am happy that it is quiet and does a good job of cooling our enclosed patio. Look forward to enjoying it for many years.
[This review was collected as part of a promotion.] unit was very quiet and had a lot of options available for cooling but failed only a month after it was installed. GE sent me a new one but only after the cooling season was over so i can't comment on any other qualities
[This review was collected as part of a promotion.] This is amazing. It is so quiet and cooks quickly. Doesn’t block my window view. Better than a mini-split. Best purchase for this year.
[This review was collected as part of a promotion.] This 6100 btu unit cools a bedroom with ease. The installation was simple and, with the low profle, it doesn't block the view. It's keeps that one person cold at night without freezing the rest of us. So far we love it!
Just doesn’t cool anymore. Second summer? Really?!
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Diego, GE_Appliances, September 8, 2025
We want to help you with your air conditioner's cooling performance. We recommend cleaning the air filters of your unit by following the instructions in page 7 of the owner's manual here: https://products-salsify.geappliances.com/image/upload/s--NWYTBB8V--/d8c3wpcnhwoqw5msuavb.pdf
For tips you can visit page 16 of the owner's manual as well. If your issue persists after troubleshooting, we recommend scheduling service with one of our Bodewell technicians by calling 1-833-426-3393 or visiting us online at: https://www.geappliances.com/ge/service-and-support/service.htm