Customer reviews from geappliances.com
GE Profile - Refurbished Excellent - ClearView 250 Sq. Ft. 6,100 BTU Smart Ultra Quiet Window Air Conditioner - White
Average customer rating
4.5
(267 Reviews)
Rating breakdown 267 reviews
5 Stars
200
4 Stars
37
3 Stars
12
2 Stars
7
1 Star
11
93%of customers recommend this product.
(
192 out of
206)
Customer Reviews for GE Profile - Refurbished Excellent - ClearView 250 Sq. Ft. 6,100 BTU Smart Ultra Quiet Window Air Conditioner - White
Customer Rating
5
The Best AC Ever
on August 3, 2022
Posted by: Redbone84
from New Jersey
It cools the room so well. I also love that you can connect it to your WiFi and control it with your phone. In the app it shows how many KW's you used during each day.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
It is a great unit so far but there are pro le.s
on July 31, 2022
Posted by: Rowena1
from Rowena, TX
It is a great unit. I bought 2 of them. This 1 that I am rating is a great unit except for a couple minor items that add up to the 3 stars. The thermostat is off by 3 degrees. I have 2 other units that all cycle and maintain the same an this one is always off. And this unit makes a funny rattling sound when running. Like there is tape I side the unit that is rapping when it is on.. But as for the those 2 deficiencies the unit is a great machines. I wouldn't hesitate to buy more.
I would recommend this to a friend!
Features
5
Performance
3
Quality
3
Value
5
Response from geappliances.comBy Guy@GEA, GE Appliances, August 5, 2022
Hey there, we're so happy to know you're finding your A/C to be great, but we're sorry the thermostat is just a bit off and that it's making a rattling sound. We can understand how this could be a headache and we're happy to help.
For the rattling, we first want to recommend the following article: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16750&_ga=2.254251727.637879925.1659706019-1233938546.1597758556
In addition, you can try disconnecting power for 2-3 minutes to try and reset the controls. We hope this is found useful and we're wishing you the very best.
Guy@GEA
For the rattling, we first want to recommend the following article: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16750&_ga=2.254251727.637879925.1659706019-1233938546.1597758556
In addition, you can try disconnecting power for 2-3 minutes to try and reset the controls. We hope this is found useful and we're wishing you the very best.
Guy@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Excellent unit - quiet, flexible installation
on July 30, 2022
Posted by: Techmama
from NJ
Bought this unit to enhance AC on 2nd floor of home where central air wasn't providing much cooling. This unit has a flexible center section that can be expanded for non-standard installation (needed to accommodate roof outside of window). So glad we bought this air conditioner just before 2022 summer heat wave in NJ.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Excellent AC
on July 29, 2022
Posted by: IstvanN
from Upland CA
East setup, clean look and useful mobile app
I love the fact I can turn off the AC remotely if I forget to do that leaving the house, and I can turn it on so my room can be cool by the time I get home
I love the fact I can turn off the AC remotely if I forget to do that leaving the house, and I can turn it on so my room can be cool by the time I get home
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
ECO mode is buggy
on July 29, 2022
Posted by: Sh1ne3i6
from New Jersey
As I'm getting old, I don't want to keep setting up & putting away the window AC yearly. I got this for the saddle design. As a handy man, I thought I could skip the installation manual but this AC has a little trick up its sleeves so do look up how to adjust the AC to the width of the window sill & wall. Even though the compressor is on the outside, this unit is NOT as quiet as it claims.
My biggest issue is with the ECO mode. It cannot detect the room temperature correctly so it fails to maintain the desired temperature. Multiple times each night, I find myself moving my bed sheet back and forth due to the temperature changes, whether too warm or too cool.
The installation kit is OK but not great. Different kinds of foam were provided to fill the gaps.
My biggest issue is with the ECO mode. It cannot detect the room temperature correctly so it fails to maintain the desired temperature. Multiple times each night, I find myself moving my bed sheet back and forth due to the temperature changes, whether too warm or too cool.
The installation kit is OK but not great. Different kinds of foam were provided to fill the gaps.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
3
Value
3
Response from geappliances.comBy Guy@GEA, GE Appliances, August 1, 2022
Hi there, we appreciate your honest feedback. While we're pleased to know you love the features and appearance, we're sorry your ECO mode isn't doing a great job at properly detecting the room temperature. We're sure this could be aggravating and we're happy to help.
To first help ensure this cools properly, we recommend the following article: https://products.geappliances.com/appliance/gea-support-search-content?contentId=18860&_ga=2.246576647.287930962.1659366120-1233938546.1597758556
If this continues to happen, you can consult the warranty found on page 21 of the owner's manual here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-5000634-1.pdf&_ga=2.246576647.287930962.1659366120-1233938546.1597758556
We hope you find this useful and we're wishing you the best.
Guy@GEA
To first help ensure this cools properly, we recommend the following article: https://products.geappliances.com/appliance/gea-support-search-content?contentId=18860&_ga=2.246576647.287930962.1659366120-1233938546.1597758556
If this continues to happen, you can consult the warranty found on page 21 of the owner's manual here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-5000634-1.pdf&_ga=2.246576647.287930962.1659366120-1233938546.1597758556
We hope you find this useful and we're wishing you the best.
Guy@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Actually super quiet! And powerful!
on July 28, 2022
Posted by: Cantondude28
from Kennesaw, GA
Purchased this after a bunch of research, and hoped it was as quiet as advertised. Honestly, it’s unbelievably super quiet. I use it to augment my central a/c as our upstairs gets warm. I don’t even keep my central ac running all day now with this gem. 10/10 would recommend.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Very happy with the purchase!
on July 28, 2022
Posted by: JCShore
from NJ
It's quiet, stylish and functional. Installation was a breeze !
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
4
Nice design...window is only open a few inches
on July 26, 2022
Posted by: Kt 2022
from Iowa
Works great.
Difficult to install in 2nd story window...needed a ladder. Hopefully we didn't damage the siding or window trim!
Difficult to install in 2nd story window...needed a ladder. Hopefully we didn't damage the siding or window trim!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com