Customer reviews from geappliances.com
GE Profile - Refurbished Excellent - ClearView 250 Sq. Ft. 6,100 BTU Smart Ultra Quiet Window Air Conditioner - White
Average customer rating
4.5
(267 Reviews)
Rating breakdown 267 reviews
5 Stars
200
4 Stars
37
3 Stars
12
2 Stars
7
1 Star
11
93%of customers recommend this product.
(
192 out of
206)
Customer Reviews for GE Profile - Refurbished Excellent - ClearView 250 Sq. Ft. 6,100 BTU Smart Ultra Quiet Window Air Conditioner - White
Customer Rating
5
Quiet operation
on July 13, 2023
Posted by: Mar7807
from Fulton NY
We love the fact that this so quiet. We don't even hear it running, so quiet we forget to turn it off. Installation was a breeze and we still have the light from the window. There is nothing bad about these windows. They are great and I suggest purchasing them. You will have no regrets, 100% satisfied!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
WIFI MESSED UP!
on July 12, 2023
Posted by: cldsp
from New Jersey
the air conditioning is great and it's very quiet but my unit didn't come with the sticker with the WIFI info and I've been sitting on the phone waiting to speak to someone from support for 45 minutes and counting. extremely frustrating. google searching turned up lots of other frustrated customers but no solutions.
Features
1
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Devin@GEA, GE_Appliances, July 13, 2023
Good morning,
Thank you for taking the time to leave a review on your new GE room air conditioner. We are sorry to hear that your air conditioner did not come with the sticker with the Wi-Fi information. For further assistance, you can contact GE Appliances Connected Home Support Line at 1-800-220-6899, Monday -Friday 9am - 11pm ET, Saturday - Sunday 9am - 3pm ET, or email connected@help.geappliances.com
We hope that you will enjoy the performance, efficiency, and cooling capabilities this unit has to offer. Please don't hesitate to reach back out to us if you should have additional questions or concerns.
Thank you for your review, and for choosing GE Appliances for your home!
-Devin@GEA
Thank you for taking the time to leave a review on your new GE room air conditioner. We are sorry to hear that your air conditioner did not come with the sticker with the Wi-Fi information. For further assistance, you can contact GE Appliances Connected Home Support Line at 1-800-220-6899, Monday -Friday 9am - 11pm ET, Saturday - Sunday 9am - 3pm ET, or email connected@help.geappliances.com
We hope that you will enjoy the performance, efficiency, and cooling capabilities this unit has to offer. Please don't hesitate to reach back out to us if you should have additional questions or concerns.
Thank you for your review, and for choosing GE Appliances for your home!
-Devin@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Small bedroom
on July 12, 2023
Posted by: Hi new user
from Connecticut
Still a noisy ac. Better than most I guess. Nice on “quiet “ and “eco”. For the price it could possibly have a quieter compressor and water pump.
I would recommend this to a friend!
Features
4
Performance
3
Quality
3
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
5
Great product
on July 9, 2023
Posted by: Davidjb
from Shawnee ok
Absolutely love this a/c unit! We even went back and bought a second one. It’s very quiet and low profile. No issues!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Really cold
on July 7, 2023
Posted by: Cabbs24
from Bowie, Md
Works really well. It feels like the North Pole in my son’s room which is exactly how he likes it. It’s really heavy and took 3 of us to get it in the window. Like the fact that once it’s in it’s not going to fall out.
Written by a customer while visiting geappliances.com
Customer Rating
5
The design is what I bought it for. Was overjoyed
on July 6, 2023
Posted by: Sparkplugjoani
from Vernon CT
Was overjoyed at how quiet it runs plus the new design
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Awesome unit
on July 6, 2023
Posted by: JS N
from Massachusetts
Great AC unit.. straight forward instructions, very tight fitting…
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
3
So close to being excellent, but not quite there
on July 4, 2023
Posted by: TallEric
from Troy, NY
I really want to love this AC, but there are too many fundamental flaws to make that happen. The good news is that once it's properly installed it does function exceptionally well, but oh wow is installation an absolute nightmare. What GE doesn't tell you is that this doesn't really work with replacement vinyl windows OR houses with vinyl siding, which is of course the majority of middle-class American homes. Let's start with the weight. This AC is inexplicably heavy, like 70+ pounds! For such relatively low BTUs, that's very heavy. So right away you need two people to install it. Then, unless your window opening and window sill are essentially flat and at the same level, the unit immediately wants to fall outside the house as most of the weight is in the exterior portion. I tried to follow the instructions and use the adjustable screws in the back to hold it in place, but with my windows these screws touched the bottom edge of the window flashing and could never make good contact no matter how far extended they were. The weight just pushed the vinyl siding in and there was never enough support to hold the unit. Thankfully a family member is very creative and handy and with his help we were able to fabricate custom brackets that allowed the unit to set level in the window and gave the screws in the back some solid wood to tighten against. With these custom brackets we were able to install the unit with relative ease and it is very securely installed. So, all is well that ends well I suppose, but shame on GE for not disclosing these limitations, especially for the most expensive window ACs on that market! Also, another flaw is with the WiFi setup. The instructions provided are simply incorrect. I had to find another customer review on another website that had correct instructions. Bizarrely, you have to unplug the unit, wait, plug it back in and immediately press the WiFi button repeatedly for it to properly enter connection mode. The whole things screams of over-engineering. It's a great idea and it really is very quiet. I also like that it blows the air up instead of out. It just misses the mark a bit.
Features
5
Performance
4
Quality
4
Value
2
Response from geappliances.comBy Tierra@GEA, GE Appliances, July 5, 2023
Hello,
Thank you so much for taking the time to post this review. We're sorry you had a tough time with the installation of your air conditioner, and so glad to hear that it worked out ok for you. Your comments are extremely important to us when it comes to our appliances. It ensures that our Product Design Teams are aware of any flaws or imperfections, so that we can improve the overall performance and convenience it provides. This information shared will definitely be taken into careful consideration.
Thanks again and have a wonderful day. - Tierra@GEA
Thank you so much for taking the time to post this review. We're sorry you had a tough time with the installation of your air conditioner, and so glad to hear that it worked out ok for you. Your comments are extremely important to us when it comes to our appliances. It ensures that our Product Design Teams are aware of any flaws or imperfections, so that we can improve the overall performance and convenience it provides. This information shared will definitely be taken into careful consideration.
Thanks again and have a wonderful day. - Tierra@GEA
Written by a customer while visiting geappliances.com