Customer Reviews for GE Profile - Refurbished Excellent - ClearView 250 Sq. Ft. 6,100 BTU Smart Ultra Quiet Window Air Conditioner - White
Customer Rating
3
good ok
on July 4, 2024
Posted by: klebs
It Works great but cant connect to with my wifi app?
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Response from geappliances.comBy Michael, GE_Appliances, July 8, 2024
We’re happy to hear that your new AC unit is working so well, but we hate that you’ve been having trouble connecting it with your wi-fi. We want to help. We’ve linked a video below with tips to help you get connected.
https://www.youtube.com/watch?v=_XOjQPoqeUI
If you continue to have issues, we recommend reaching out directly to our Connected Home Support team by calling 1-800-220-6899, or by email at connected@help.geappliances.com and they’d be more than happy to assist.
I have been using the Air conditioner for about a month now and I am very satisfied with it. It is very quiet and easy to install. I really like that it sits below the window opening so that you still have access to the top sash of the window if you want to let fresh air in and the whole window for light. Only issue is with the WiFi. Every so often it I can't communicate with the unit via smartphone app. It is not a big problem but I dislike entering sons bedroom to change settings if it gets too cold.so make sure you keep the remote handy
This window ac was good the first year. it turned on and off at the desired temp. but over this past months i started to notice that the window ac was starting to ADD humidity in to the air making my room get up to 80% humidity. and wont dehumidify also the window ac shuts off to early and starts too late. example: if you set window ac to 72 it waits until 75 to turn on than cools to 69 than turns off. also the thermostat has drifted out of calibration and does not keep room a desired temp. the base pan has started to rust out causing the drain hole to get plugged meaning loud water sounds starts to happen. as a result of this the unis also developed a rattle. i should have just got a ge 5000 btu mechanical unit instead...
I would recommend this to a friend!
Features
4
Performance
3
Quality
2
Value
4
Response from geappliances.comBy Jonathon, GE_Appliances, June 25, 2024
We want to help out with your air conditioner not cooling properly. We suggest trying a full cleaning of the filter and then trying a quick electronic reset. This can be done by removing the power cord for 30 seconds and then plugging it back in. If you are still noticing issues, you can contact our service team. You can do so by calling 1-800-432-2737 or by visiting this link here (https://www.geappliances.com/ge/service-and-support/service.htm).
Solid 4 stars! I love the product… just installed and is WHISPER quiet! I installed by myself (not recommended) and the only reason for the loss of a star is that the table provided in the instructions for which slot the runway needs to be in is off (had to pull the unit back out to adjust). But she is installed, connected, and running! The product looks great and is barely noticed in my bedroom, plus my entire window isn’t taken up by an a/c unit.