Customer Reviews for Staples - Remanufactured Standard Yield Postage Ink Cartridge Replacement for Pitney Bowes - Red
Customer Rating
1
Not as advertised
on February 25, 2021
Posted by: J.P.
While the picture may look the same and it is supposed to fit it does not. I will be returning it.
Response from StaplesBy March 1, 2021
Dear Juan Thank you for your review we truly regret hearing that you're not completely satisfied with your Tru Red™ cartridge. Please reach out to our Tru Red support team at 1-877-228-3128 so that we can assist you in resolving any issue you are experiencing with the product.
In spite of what's written this product is NOT plug compatible with the PB 797-M cartridge. We have a Mailstation2 (KM70mo) and it does not fit this printer.
The TRU-RED postage meter ink cartridge works very well and is considerably cheaper than the Pitney Bowes cartridge. My only complaint is that I wish it gave more of a warning when it needs replaced. It just suddenly stops working. Other than that they work very well.
Hi Hirma G. I am sorry you experienced an issue with our cartridge. We are here to help. Please contact us at 1-877-228-3128 for future related troubleshooting assistance.