Customer reviews from fellowes.com
Fellowes - Powershred 99Ci 18-Sheet Cross-Cut Commercial Shredder - Black/Dark Silver
Average customer rating
4.7
(555 Reviews)
Rating breakdown 555 reviews
5 Stars
442
4 Stars
91
3 Stars
8
2 Stars
2
1 Star
12
96%of customers recommend this product.
(
532 out of
555)
Customer Reviews for Fellowes - Powershred 99Ci 18-Sheet Cross-Cut Commercial Shredder - Black/Dark Silver
Customer Rating
5
meets all expectations
on September 14, 2019
Posted by: Lonnie
easy to operate, handles large volume of work i needed it for and has been very jam proof so far. very pleased with purchase
Pros: Jam Resistance, Quiet Operation, Secure Cut Size, Sheet Capacity, Shreds Credit Cards, Staples and CDs
I would recommend this to a friend!
Response from fellowes.comBy CN, CS, September 16, 2019
We are thrilled you are so pleased with your purchase, Lonnie! Thank you for taking the time to share your experience! We value your feedback.
Written by a customer while visiting fellowes.com
Customer Rating
5
Great small business shredder
on September 12, 2019
Posted by: mnpfh
Great shredder for small business. Quiet, fast, shreds multiple types of documents, quick and easy setup. great overall product!
Pros: Quiet Operation, Sheet Capacity, Shreds Credit Cards, Staples and CDs
I would recommend this to a friend!
Response from fellowes.comBy CN, CS, September 13, 2019
We appreciate your helpful comments and five stars, mnpfh! Thank you for sharing your experience!
Written by a customer while visiting fellowes.com
Customer Rating
3
Not the Best Purchase Ever
on September 10, 2019
Posted by: Ruben
So I did like 6 thin pieces of paper at one time and then it made this noise and stopped working!
Pros: Mess Reduction, Quality Construction, Quiet Operation, Safety Features, Secure Cut Size, Shreds Credit Cards, Staples and CDs
No, I would not recommend this to a friend.
Response from fellowes.comBy CN , CS, September 10, 2019
Hi Ruben. We are sorry for your experience! Please check your e-mail for a note from us. We would like to troubleshoot the unit and assist you in resolving this matter!
Written by a customer while visiting fellowes.com
Customer Rating
5
Fantastic Replacement Choice
on August 6, 2019
Posted by: GeneaCat
I purchased the Powershred 99Ci shredder as a replacement. I expected something comparable to the previous product. I was in for a surprise. The Fellows Powershred far surpassed my expectations. The shredder is quiet, efficient, and I love the safety features. I only regret not making this investment sooner.
Pros: Jam Resistance, Mess Reduction, Quality Construction, Quiet Operation, Safety Features, Sheet Capacity, Shreds Credit Cards, Staples and CDs
I would recommend this to a friend!
Response from fellowes.comBy CN, CS, August 7, 2019
We are so glad you had such a fantastic experience, GeneaCat! It was fabulous to read the unit even surpassed your expectations! Thank you for your valuable feedback and high rating!
Written by a customer while visiting fellowes.com
Customer Rating
5
Rugged machine
on July 27, 2019
Posted by: alam1963
This is our second machine. The first on lasted for about 6 years and started having minor problems with jamming. Overall it lasted for about 7 years before we needed to buy a new machine. Near the end of it's life cycle, we had to cut down to about 5 sheets of paper in order for it not to jam. We replaced it with the same machine because we feel that it served us very well and lasted a long time for how often we use it. Brand new it performs perfectly and is very jam resistant.
Pros: Jam Resistance, Quality Construction, Safety Features, Secure Cut Size, Shreds Credit Cards, Staples and CDs
Cons: cleaning up after emptying.
I would recommend this to a friend!
Response from fellowes.comBy AS, CS, July 29, 2019
Thank you for once again choosing out 99CI to help with your shredding needs! We appreciate your choice in Fellowes!
Written by a customer while visiting fellowes.com
Customer Rating
5
Literally Best Shredder I've ever owned
on July 25, 2019
Posted by: DRBoomer
I wouldn't go so far as to say it was my Best Purchase Ever, as the example would suggest, but it is by far the best shredder I've ever purchased. It is quiet, the SafeSense feature gives me peace of mind with grandkids running around, and it just massacres paper, credit cards and cds. Best feature?? I don't even have to open the junk mail to run it through the shredder. Just feed the unopened stuff right in.. Great job Fellowes!!
Pros: Jam Resistance, Quality Construction, Quiet Operation, Safety Features, Sheet Capacity, Shreds Credit Cards, Staples and CDs, Warranty
Cons: not one con
I would recommend this to a friend!
Response from fellowes.comBy AS, CS, July 29, 2019
We are happy to hear that you like the features on your new shredder so much! One minor suggestion would be to open junk mail to ensure that there are no sneaky inserts in the envelopes. This isn't as convenient, but we have seen little metal cards and coins that are tough on a shredder and we want you to have your 99Ci for a long time to come!
Written by a customer while visiting fellowes.com
Customer Rating
5
Wise Choise
on July 23, 2019
Posted by: chop
After looking at different ones on line this one had good reviews and priced reasonable. We do a lot of shredding so I hope it holds up.
Pros: Jam Resistance, Quality Construction, Quiet Operation, Safety Features, Sheet Capacity
I would recommend this to a friend!
Response from fellowes.comBy CN, CS, July 23, 2019
Hi chop! We are glad to read you feel you have made a wise choice! We agree! We have built our brand around the theme of the World's Toughest Shredder so long term usage is our genuine goal! If you have not done so already, please take a moment to read the manual for usage and maintenance information. Thank you for choosing Fellowes!
Written by a customer while visiting fellowes.com
Customer Rating
5
Replaced same model that worked very hard for 10 years!
on June 24, 2019
Posted by: LK91
This is the perfect size and model for a home office where I shred both personal and business junk mail and documents. I had a good 10 years with the last shredder of the same model. I told myself to always buy Fellowes as they were always there to help whenever I had a problem. Three years ago when I thought it was time to get a new one, a wonderful gentleman walked me through some easy steps and I was surprised to see the shredder was working again and lasted another 3 years! The customer service is very helpful, even long after the 2 year warranty is finished. I just unpacked my replacement today and needed to ask a couple of questions about attaching the wheels and registering the new model. There is never a long wait on the phone and the people who answer are easy to understand and very helpful. This new shredder is much more quiet than the older model of the same number. The only thing different is the bin is made of a lighter weight material. This is not a negative thing as it is lighter to pick up and empty. I am keeping my old bin from the 10 year old model as a spare as it fits this newer one. The new shredder does have the small holes on the side to attach the small holder on the side, but the holder is not included with this newer one. I use this to keep extra plastic bags and my oil bottle handy. I just attached the one from my older model and all is well! As I use this every day it is important to me to have a product that is good quality and has great backup help when I need it (which is only about every 7 -10 years of use) No complaints! Thank you Fellowes!
Pros: Jam Resistance, Mess Reduction, Quality Construction, Quiet Operation, Safety Features, Secure Cut Size, Service Guarantee, Sheet Capacity, Shreds Credit Cards, Staples and CDs, Warranty, best customer service!
I would recommend this to a friend!
Response from fellowes.comBy CN, CS, June 26, 2019
Wow! Thanks for leaving us such a wonderful review LK91. We are glad to read your experience has been such a positive one both with the products and service you received! In addition, our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words!
Written by a customer while visiting fellowes.com