Customer reviews from fellowes.com
Fellowes - Powershred 99Ci 18-Sheet Cross-Cut Commercial Shredder - Black/Dark Silver
Average customer rating
4.7
(555 Reviews)
Rating breakdown 555 reviews
5 Stars
442
4 Stars
91
3 Stars
8
2 Stars
2
1 Star
12
96%of customers recommend this product.
(
532 out of
555)
Customer Reviews for Fellowes - Powershred 99Ci 18-Sheet Cross-Cut Commercial Shredder - Black/Dark Silver
Customer Rating
5
Great Product
on August 17, 2026
Posted by: GBug
from Chicago, IL
After using a commercial shred service, I decided to buy a shredder for my home & business. I couldn't be happier with my selection.
I would recommend this to a friend!
Response from fellowes.comBy CM, CS, August 18, 2026
We are so glad you are happy with your purchase, GBug! Thank you for your great review and thank you for choosing Fellowes!
Written by a customer while visiting fellowes.com
Customer Rating
5
Could shred metal
on December 10, 2025
Posted by: Justannoyed
I wouod not recommend shredding sheets of metal with this thing but it is tough! We replaced our long loved and abused office shredder with this thing and have had 0 issues with it. It doesn't skip a beat when you put 18 sheets in it and it has lights on it that tells you how much if a load its under. Wouod highly recommend this product.
Pros: Jam Resistance, Quality Construction, Safety Features, Sheet Capacity
Cons: card shredder flip tab seems flimsy
I would recommend this to a friend!
Response from fellowes.comBy CM, CS, December 12, 2025
Hi justannoyed. We build our brand around World's Toughest Shredders, but you are correct, it isn't designed to shred metal. Thank you for the recommendation and feedback! We value your continued support!
Written by a customer while visiting fellowes.com
Customer Rating
5
Excellent Product from Excellent Manufacturer
on April 19, 2025
Posted by: MJSTEIN
I purchased this as a replacement for my former Fellows shredder. It works fantastic as expected from this manufacturer. It is used constantly in my home office to ensure privacy and protection of important documents. I would highly recommend this product. It is truly the best shredder i have ever owned or used. i have recommended this unit to all of my personal and professional contacts. I have been a loyal FELLOWS customer for many years and that relationship will continue. GREAT PRODUCT, GREAT COMPANY!
Pros: Jam Resistance, Mess Reduction, Quality Construction, Quiet Operation, Safety Features, Secure Cut Size, Service Guarantee, Sheet Capacity, Shreds Credit Cards, Staples and CDs, Warranty, never have to wory
I would recommend this to a friend!
Response from fellowes.comBy CM, CS, April 21, 2025
Thank you, MJSTEIN! We value and appreciate your excellent feedback and rating as well as your faithful support through the years!
Written by a customer while visiting fellowes.com
Customer Rating
3
Not so quite
on April 17, 2025
Posted by: Raypar
Worked quietly for 2 months and less than 400 sheets of paper. It is now making grinding noise and right at the end sounds like somethings breaking inside. Also, I now have to push the paper in by applying some force, whereas before I just dropped the paper in. Not sure, perhaps a not fully QC'd unit? I mean other reviews rave about it!
Pros: Jam Resistance, Quality Construction, Safety Features, Secure Cut Size, Sheet Capacity
Cons: Quality Construction, Quiet Operation
No, I would not recommend this to a friend.
Response from fellowes.comBy CM, CS, April 21, 2025
Hi Raypar. We are sorry you are having difficulty with your 99Ci shredder and that your experience does not match most! Please call customer support if you have not already done so and have the unit with you when you call so one of our experts can help troubleshoot. The number is conveniently located on a label adhered to the shredder and also in the manual which came with the shredder. We are here to assist you!
Written by a customer while visiting fellowes.com
Customer Rating
5
Simply the Best
on October 15, 2024
Posted by: DeeTee
We purchased the exact same one as we had that finally stopped working after 10 years. We really used the last one every day. We have been amazed to the fact it just kept going.
Pros: Jam Resistance, Quality Construction, Quiet Operation, Safety Features, Secure Cut Size, Service Guarantee, Sheet Capacity, Shreds Credit Cards, Staples and CDs, Warranty
Cons: Mess Reduction
I would recommend this to a friend!
Response from fellowes.comBy CM, CS, October 16, 2024
Thank you for the fabulous review, DeeTee! We appreciate you taking the time to share your excellent experience! We value your continued support as well!
Written by a customer while visiting fellowes.com
Customer Rating
4
Problem with using shredder bags?
on January 14, 2023
Posted by: Paulvis
Is there a proper way to line the pull-out bin with a shredder bag? It doesn't seem to fit securely and is loose around the bin.
Pros: Quiet Operation, Safety Features, Sheet Capacity
Cons: Quality Construction, pull-out bin could be more sturdy
I would recommend this to a friend!
Response from fellowes.comBy CM, CS, January 17, 2023
Hi Paulvis. Thank you for the review. There are tabs on the rim of the basket where it meets up with the front panel of the pull-out drawer. The bag should be wrapped around these tabs and folded over the back of the basket. If you have any questions, please contact customer service for assistance.
Written by a customer while visiting fellowes.com
Customer Rating
5
One tough shredder
on October 20, 2022
Posted by: Masood
This is a very tough shredder. I accidentally put in my metal credit card in there, and it did get stuck but I was able to get that thing out without any damage to the shredder. I would highly recommend this 99CI Fellowes shredder. It is heavy duty and have server me well over the years.
Pros: Jam Resistance, Quality Construction, Safety Features, Shreds Credit Cards, Staples and CDs
I would recommend this to a friend!
Response from fellowes.comBy CM, CS, October 21, 2022
We are glad to hear the unit was not damaged after you accidentally inserted a metal credit card, Masood! Thank you for sharing your review and thank you for choosing Fellowes!
Written by a customer while visiting fellowes.com
Customer Rating
5
Love it!
on October 7, 2022
Posted by: Tater007
[This review was collected as part of a promotion.] We bought this for our home office. After burning up several other brands, we decided to try this one. It has worked perfectly. Strongly recommend for anyone needing something for legal & medical shredding. We've never had a problem.
Pros: Jam Resistance, Mess Reduction, Quality Construction, Quiet Operation, Safety Features, Secure Cut Size, Service Guarantee, Sheet Capacity, Shreds Credit Cards, Staples and CDs, Warranty
I would recommend this to a friend!
Response from fellowes.comBy CM, CS, October 7, 2022
Thank you for taking the time to post your five-star review, Tater007 and thank you for choosing Fellowes!
Written by a customer while visiting fellowes.com