Customer reviews from fellowes.com
Fellowes - Powershred 99Ci 18-Sheet Cross-Cut Commercial Shredder - Black/Dark Silver
Average customer rating
4.7
(554 Reviews)
Rating breakdown 554 reviews
5 Stars
441
4 Stars
91
3 Stars
8
2 Stars
2
1 Star
12
96%of customers recommend this product.
(
531 out of
554)
Customer Reviews for Fellowes - Powershred 99Ci 18-Sheet Cross-Cut Commercial Shredder - Black/Dark Silver
Customer Rating
1
WORST PURCHASE EVER
on August 6, 2009
Posted by: MSY4US
This shredder is not for constant use. First thing in the morning you can shred for 15 minutes at the most and then you have to let it cool for 45 minutes. Every hour you get about 1 1/2 medium kitchen bags of shredded content. We constantly oil it but it overheats after 15 minutes of use. I even tried feeding 5 pages at a time and this does not work
Pros: Safety Features
Cons: Quiet Operation, Mess Reduction, overheats
No, I would not recommend this to a friend.
Written by a customer while visiting fellowes.com
Customer Rating
5
PowerShred 99ci
on November 11, 2014
Posted by: PCShay7
This is my second Fellowes shredder. Last one was acquired in 1989 as Surplus US Government property. Machine passed on to Shredder Heaven this last weekend after 25 years of faithful service. What a change with the new shredder... Fast, Quiet & Powerful. Same quality as expected from Fellows.
Pros: Quiet Operation, Sheet Capacity, Quality Construction, Warranty, Shreds Credit Cards, Staples and CDs, Service Guarantee, Safety Features, Secure Cut Size, Jam Resistance, Mess Reduction
Cons: none
I would recommend this to a friend!
Response from fellowes.comBy AS, CS, November 12, 2014
Such a great shredder story! Thank you for sharing and for taking the time to post a review. We really appreciate hearing from you.
Written by a customer while visiting fellowes.com
Customer Rating
5
Excellent Product
on November 18, 2014
Posted by: ROWDEL1234
Brought this item to replace a smaller Fellowes model. This item is so much better. Shreds with ease and makes getting rid of enormous amounts of old documents so much easier. Love it!!!
Pros: Quiet Operation, Sheet Capacity, Quality Construction, Shreds Credit Cards, Staples and CDs, Service Guarantee, Safety Features, Secure Cut Size, Jam Resistance
I would recommend this to a friend!
Response from fellowes.comBy AS, CS, December 1, 2014
We love that you love your new shredder! We greatly value your patronage; thank you for choosing Fellowes.
Written by a customer while visiting fellowes.com
Customer Rating
5
Excellent shredder
on December 6, 2014
Posted by: ckandeh
This shredder is fast and reliable with bags that hold plenty of shredded paper. This is replacing a smaller Fellowes shredder that broke; we decided to get a good one that would last instead of the ones from Costco.
Pros: Sheet Capacity, Quality Construction, Shreds Credit Cards, Staples and CDs, Safety Features, Jam Resistance
Cons: Mess Reduction, requires special bags and oil
I would recommend this to a friend!
Response from fellowes.comBy AS, CS, December 8, 2014
We greatly appreciate your loyalty! Thank you so much for taking the time to share your review.
Written by a customer while visiting fellowes.com
Customer Rating
5
Best Shredder I have ever Purchased
on November 18, 2016
Posted by: Jemme
This is the best Shredder I have ever purchased. It handles multiple sheets with ease. This is one work horse of a shredder. Love the easy use features. I recommend this Shredder if you are in need of a reliable paper shredder
Pros: Jam Resistance, Mess Reduction, Quality Construction, Quiet Operation, Safety Features, Secure Cut Size, Service Guarantee, Sheet Capacity, Shreds Credit Cards, Staples and CDs, Warranty
I would recommend this to a friend!
Written by a customer while visiting fellowes.com
Customer Rating
1
Worst Shredder Ever
on January 16, 2013
Posted by: yudy
I have owned several Fellowes shredders and have been happy with all of them except this most recent one. It is supposed to have a 17 sheet capacity but the red light comes on when putting in an envelope or as little as 2 sheets. As well, where the cutting mechanism is situated on the top of the machine, the "basket full" light comes on because the shredded paper all falls on the left of the basket. I would not recommend this shredder to anyone.
Pros: Quiet Operation, Safety Features, Secure Cut Size
Cons: Jam Resistance
No, I would not recommend this to a friend.
Response from fellowes.comBy cf, customer reviews, January 18, 2013
Dear Customer,
Thank you for taking the time to review your 99Ci shredder. We are sorry that the unit is not functioning properly. If you have not already done so, please contact our Customer Care Department so we may have the opportunity to troubleshoot the unit with you. Many times it is a simple issue and we would appreciate the opportunity to assist you fully.
Our Customer Care Department can be reached Monday – Friday, 7 a.m. – 7 p.m. CST. Please be near the unit when you call.
Again, thank you for taking the time to review your shredder and provide us with an opportunity to assist you.
Thank you for taking the time to review your 99Ci shredder. We are sorry that the unit is not functioning properly. If you have not already done so, please contact our Customer Care Department so we may have the opportunity to troubleshoot the unit with you. Many times it is a simple issue and we would appreciate the opportunity to assist you fully.
Our Customer Care Department can be reached Monday – Friday, 7 a.m. – 7 p.m. CST. Please be near the unit when you call.
Again, thank you for taking the time to review your shredder and provide us with an opportunity to assist you.
Written by a customer while visiting fellowes.com
Customer Rating
1
99ci issues
on January 3, 2016
Posted by: EWeiss
Liked first so bought a second. From day 1 auto shutoff does not work. Shows too many sheets loaded even if there are only 6 and jams repeatedly. Thought over time there would be a "break in" and it would work better. Same issues. Tried cleaning semsor as shown - No difference
Cons: Jam Resistance, Sheet Capacity
No, I would not recommend this to a friend.
Response from fellowes.comBy AS, CS, January 4, 2016
Hi EWeiss,
We are sorry to see that you are having difficulties with your second 99Ci and we would like to help! It sounds as if your machine may be calibrated incorrectly which comes with an easy fix. When you have a moment, please give us a call so that we can assist you. Our team can be reached directly at (800) 945-4545. Thank you for making us aware of your trouble, we apologize for the inconvenience.
We are sorry to see that you are having difficulties with your second 99Ci and we would like to help! It sounds as if your machine may be calibrated incorrectly which comes with an easy fix. When you have a moment, please give us a call so that we can assist you. Our team can be reached directly at (800) 945-4545. Thank you for making us aware of your trouble, we apologize for the inconvenience.
Written by a customer while visiting fellowes.com
Customer Rating
5
The Powershred 99Ci
on February 18, 2017
Posted by: AMann
This machine operates very efficiently and quickly, with very little noise and virtually no jamming. Only on one occasion did some paper get caught, but following the easy instructions to release the paper solved the problem immediately. I am very please with this purchase. The only difficulty was attempting to attach the rollers. They did not snap into place and I could not get them to stay in place, even after several attempts. However, the machine operates well without them.
Pros: Quiet Operation, Safety Features, Secure Cut Size, Service Guarantee, Sheet Capacity, Shreds Credit Cards, Staples and CDs, Warranty
Cons: Quality Construction, the rollers do not snap into place
I would recommend this to a friend!
Written by a customer while visiting fellowes.com