Customer reviews from fellowes.com
Fellowes - Powershred 99Ci 18-Sheet Cross-Cut Commercial Shredder - Black/Dark Silver
Average customer rating
4.7
(554 Reviews)
Rating breakdown 554 reviews
5 Stars
441
4 Stars
91
3 Stars
8
2 Stars
2
1 Star
12
96%of customers recommend this product.
(
531 out of
554)
Customer Reviews for Fellowes - Powershred 99Ci 18-Sheet Cross-Cut Commercial Shredder - Black/Dark Silver
Customer Rating
5
Great shredder
on September 18, 2021
Posted by: rcspalt
Haven't had it long, so far it's been a great work horse. Never had a shredder that was so quiet.
Pros: Quality Construction, Quiet Operation, Sheet Capacity
Cons: have not yet found one
I would recommend this to a friend!
Written by a customer while visiting fellowes.com
Customer Rating
5
Needed a home shredder glad we bought this one
on October 27, 2021
Posted by: Roadbiker
The shredder does the job its fun to see it swallow up everything you feed it no need to worry about size or thickness of paper it has safeguards against over feeding or thickness. We call it feeding the beast. Downloaded owners manual. It was easy to set up. Like that it has casters so you can wheel/move it to the area that you want to do the shredding. Like sit on the sofa as you feed in the paper.
Pros: Jam Resistance, Mess Reduction, Quality Construction, Quiet Operation, Safety Features, Secure Cut Size, Service Guarantee, Sheet Capacity, Shreds Credit Cards, Staples and CDs, Warranty, very quiet
I would recommend this to a friend!
Response from fellowes.comBy CM, CS, October 27, 2021
Thank you for the great feedback, Roadbiker! We are glad to hear you are loving your 99Ci Fellowes shredder!
Written by a customer while visiting fellowes.com
Customer Rating
3
Unacceptable bin
on July 12, 2022
Posted by: ArtM
The machine is excellent and of top quality except the bin. Although the bin door is plastic, the bin itself is cardboard. Yes, I said cardboard. This design is beneath the name & reputation of Fellowes. It's like buying a Ferrari car that comes with wooden wheels of a Stagecoach.
Pros: Jam Resistance, Mess Reduction, Quiet Operation, Safety Features, Secure Cut Size, Service Guarantee, Sheet Capacity, Shreds Credit Cards, Staples and CDs, Warranty
Cons: Quality Construction
No, I would not recommend this to a friend.
Response from fellowes.comBy CM, CS, July 13, 2022
Hi ArtM. We appreciate hearing your perspective regarding the corrugated plastic basket portion of the pull out bin. While this portion of the bin is not plastic, it is sturdy for the purpose in which it was designed. If you have any difficulties, please reach out to customer service. We are always here to help you!
Written by a customer while visiting fellowes.com
Customer Rating
5
GREAT SHREDDER
on July 27, 2022
Posted by: Purple
I have several Fellowes Shredders and they always live up to my expectations. I have had others in the past that I was dissatisfied with but the FELLOWES beats them all hands down. It is fairly quiet and jam proof so far. Shreds everything I have put through it so far. I really like the Shredder very much. My son purchased my first one for me and told me it was the best. He has several also. I found it to be excellent.
Pros: Jam Resistance, Quiet Operation, Secure Cut Size, Shreds Credit Cards, Staples and CDs
I would recommend this to a friend!
Response from fellowes.comBy CM, CS, August 1, 2022
Thank you for the excellent review and support, Purple!
Written by a customer while visiting fellowes.com
Customer Rating
5
question
on September 8, 2022
Posted by: lindaa
would i be able to use lubricant sheets instead of the oil?
I would recommend this to a friend!
Response from fellowes.comBy CM, CS, September 8, 2022
Thank you for the question, lindaa! We have not tested our units with oil sheets manufactured by other companies, so currently, we recommend Fellowes' oil #35250 for the unit. If you have any additional questions, please call customer service for assistance. We are here to help you!
Written by a customer while visiting fellowes.com
Customer Rating
1
JUNK! several issues right out of the box
on October 2, 2022
Posted by: noshred
I've had several Fellowes shredders over the years but this one is just not functional. Isues are, first, it runs continuously. will not stop for any reason other than powering off, overheating or safety switch activation. Second, will shut down after only 2 to 3 minutes of running with the overheating light illuminated and will not turn back on for at least 20 minutes. Third, the safety switch is so tight that a single sheet of paper will not feed through. I need to use at least 5 sheets to make it stiff enough to feed in. Fourth, when I do use 5 sheets of paper the overfeed safety activates shutting the shredder off. The overfeed lights start off 1 level away from overfeed and shutdown. Very useful! I can get more accomplished with a good pair of scissors.
Pros: looks nice
Cons: Quality Construction, Safety Features, Sheet Capacity, useless
No, I would not recommend this to a friend.
Response from fellowes.comBy CM, CS, October 3, 2022
We are very sorry your experience has been a poor one, noshred! Please call customer service if you have not already done so. We would appreciate an opportunity to troubleshoot the unit and assist in resolving this matter for you! The number is conveniently located in the user guide and on a label adhered to the shredder. We are here to help!
Written by a customer while visiting fellowes.com
Customer Rating
5
Great Shredder
on October 7, 2022
Posted by: dmarchant
Purchased for small office. Great performance at a great price. Pleased with purchase!
Pros: Jam Resistance, Quality Construction, Quiet Operation, Safety Features, Secure Cut Size, Service Guarantee, Sheet Capacity, Warranty
Cons: Mess Reduction
I would recommend this to a friend!
Response from fellowes.comBy CM, CS, October 7, 2022
We are so glad you are pleased with your purchase, dmarchant! Thanks for choosing Fellowes!
Written by a customer while visiting fellowes.com
Customer Rating
5
Love it!
on October 7, 2022
Posted by: Tater007
[This review was collected as part of a promotion.] We bought this for our home office. After burning up several other brands, we decided to try this one. It has worked perfectly. Strongly recommend for anyone needing something for legal & medical shredding. We've never had a problem.
Pros: Jam Resistance, Mess Reduction, Quality Construction, Quiet Operation, Safety Features, Secure Cut Size, Service Guarantee, Sheet Capacity, Shreds Credit Cards, Staples and CDs, Warranty
I would recommend this to a friend!
Response from fellowes.comBy CM, CS, October 7, 2022
Thank you for taking the time to post your five-star review, Tater007 and thank you for choosing Fellowes!
Written by a customer while visiting fellowes.com