Customer reviews from fellowes.com
Fellowes - Powershred 99Ci 18-Sheet Cross-Cut Commercial Shredder - Black/Dark Silver
Average customer rating
4.7
(554 Reviews)
Rating breakdown 554 reviews
5 Stars
441
4 Stars
91
3 Stars
8
2 Stars
2
1 Star
12
96%of customers recommend this product.
(
531 out of
554)
Customer Reviews for Fellowes - Powershred 99Ci 18-Sheet Cross-Cut Commercial Shredder - Black/Dark Silver
Customer Rating
3
Not the Best Purchase Ever
on September 10, 2019
Posted by: Ruben
So I did like 6 thin pieces of paper at one time and then it made this noise and stopped working!
Pros: Mess Reduction, Quality Construction, Quiet Operation, Safety Features, Secure Cut Size, Shreds Credit Cards, Staples and CDs
No, I would not recommend this to a friend.
Response from fellowes.comBy CN , CS, September 10, 2019
Hi Ruben. We are sorry for your experience! Please check your e-mail for a note from us. We would like to troubleshoot the unit and assist you in resolving this matter!
Written by a customer while visiting fellowes.com
Customer Rating
5
Great small business shredder
on September 12, 2019
Posted by: mnpfh
Great shredder for small business. Quiet, fast, shreds multiple types of documents, quick and easy setup. great overall product!
Pros: Quiet Operation, Sheet Capacity, Shreds Credit Cards, Staples and CDs
I would recommend this to a friend!
Response from fellowes.comBy CN, CS, September 13, 2019
We appreciate your helpful comments and five stars, mnpfh! Thank you for sharing your experience!
Written by a customer while visiting fellowes.com
Customer Rating
5
meets all expectations
on September 14, 2019
Posted by: Lonnie
easy to operate, handles large volume of work i needed it for and has been very jam proof so far. very pleased with purchase
Pros: Jam Resistance, Quiet Operation, Secure Cut Size, Sheet Capacity, Shreds Credit Cards, Staples and CDs
I would recommend this to a friend!
Response from fellowes.comBy CN, CS, September 16, 2019
We are thrilled you are so pleased with your purchase, Lonnie! Thank you for taking the time to share your experience! We value your feedback.
Written by a customer while visiting fellowes.com
Customer Rating
4
Durability
on September 14, 2019
Posted by: reber
The black clips on the bottom of the collection basket pop of very easy and are lost in the shredding paper. Would recommend some other type.
Pros: Safety Features, Secure Cut Size, Sheet Capacity, Shreds Credit Cards, Staples and CDs, Warranty
Cons: Jam Resistance, Quality Construction, Quiet Operation
I would recommend this to a friend!
Response from fellowes.comBy CN, CS, September 16, 2019
Dear Reber. Thank you for taking the time to provide your valuable feedback. We are sorry your basket is damaged! If you have not already done so, please reach out to our Customer Care Center for assistance. The number is conveniently located on the shredder and in the user guide. We would appreciate an opportunity to make this right!
Written by a customer while visiting fellowes.com
Customer Rating
5
Reliability and consistency in shredding
on September 17, 2019
Posted by: Community012956J
One the Best purchases for my area of expertise. I have a older model still working after 10 years.
Pros: Jam Resistance, Mess Reduction, Quality Construction, Quiet Operation, Safety Features, Secure Cut Size, Sheet Capacity, Shreds Credit Cards, Staples and CDs, Warranty
Cons: Sheet Capacity
I would recommend this to a friend!
Response from fellowes.comBy CN, CS, September 19, 2019
Hi Community012956J. We are grateful for your continued support! We have built our brand around the theme of the World's Toughest Shredder so long term usage is our genuine goal. We appreciate the five stars and thrilled to read your experience has been such a positive one! Thank you for sharing!
Written by a customer while visiting fellowes.com
Customer Rating
4
Fantastic!!!
on September 19, 2019
Posted by: DJHOFF
This is perfect for our office and the shredding needs!
Pros: Jam Resistance, Quality Construction, Safety Features, Secure Cut Size, Service Guarantee, Sheet Capacity, Shreds Credit Cards, Staples and CDs
I would recommend this to a friend!
Response from fellowes.comBy CN, CS, September 20, 2019
Thank you for the feedback, DJHOFF! We are glad to read it is the perfect fit for your office environment!
Written by a customer while visiting fellowes.com
Customer Rating
5
Great shredder poor paper bin design
on September 20, 2019
Posted by: Traverse517
The shredder tends to miss the bin with some of the shredder paper. This makes it hard to fit the bin back in after you empty it. Plus the opening is just plastic and makes it hard to get the bin to lick in place. Have to take care to make sure it is properly secured otherwise the bin open up and the shredder stops. Bad design
Pros: Jam Resistance, Sheet Capacity
Cons: Mess Reduction, Quality Construction
I would recommend this to a friend!
Response from fellowes.comBy CN, CS, September 20, 2019
We appreciate you sharing your experience and thoughts, Traverse517. We are sorry you are having difficulty with the basket! It should not be this difficult to manage, so please reach out to our Customer Care Center for assistance. We would value an opportunity to assist you!
Written by a customer while visiting fellowes.com
Customer Rating
5
Exceptional Product
on October 17, 2019
Posted by: Anonymous
Exceptional Product. Top quality. Good Price. Sheds all in seconds. Will buy again as gifts.
Pros: Jam Resistance, Mess Reduction, Quality Construction, Quiet Operation, Safety Features, Secure Cut Size, Service Guarantee, Sheet Capacity, Shreds Credit Cards, Staples and CDs, reliable.
I would recommend this to a friend!
Response from fellowes.comBy CN, CS, October 24, 2019
Thank you, WilliamPotter! We are glad you agree that your Fellowes 99Ci is a top notch shredder! Thank you for your great feedback and support!
Written by a customer while visiting fellowes.com