Customer reviews from fellowes.com
Fellowes - Powershred 99Ci 18-Sheet Cross-Cut Commercial Shredder - Black/Dark Silver
Average customer rating
4.7
(555 Reviews)
Rating breakdown 555 reviews
5 Stars
442
4 Stars
91
3 Stars
8
2 Stars
2
1 Star
12
96%of customers recommend this product.
(
532 out of
555)
Customer Reviews for Fellowes - Powershred 99Ci 18-Sheet Cross-Cut Commercial Shredder - Black/Dark Silver
Customer Rating
4
low capacity
on January 25, 2013
Posted by: JonU
A good product but has a terrible capacity. It constantly needs to be emptied and its capacity is not even fit for a one man office!
I would recommend this to a friend!
Written by a customer while visiting fellowes.com
Customer Rating
4
Good to have wheels!
on January 25, 2013
Posted by: OfficeMate
It's nice to be able to roll around. Getting the wheels on was hard...just push and they will go in!
I would recommend this to a friend!
Written by a customer while visiting fellowes.com
Customer Rating
5
Great Product
on January 24, 2013
Posted by: Lexie
I finally wore out my old shredder and bought a 99Ci. Very happy. It is quiet and much faster than my old shredder. I have had no problems with sheet capacity, at all. I also like the large bin. However, the shredded material tends to stack up quickly. So, I routinely slide out the bin and gently compress the fluffy pile of shredded mat'l.
I looked at the video on this web site and I noticed that I did not receive a paper storage tray with my new shredder. Also, I have not been able to figure out which plastic bags that I should purchase for my shredder.
Pros: Quiet Operation, Sheet Capacity, Quality Construction, Mess Reduction
No, I would not recommend this to a friend.
Written by a customer while visiting fellowes.com
Customer Rating
5
Great Shredder
on January 24, 2013
Posted by: DFCC
This was our second Fellowes shredder. The prior one provided consistently good service for 12yrs until it finally gave up. This 99ci replacement is a bit larger, handles more capacity per run & is a cross-cut, security level 4 machine. Our last one was a strip cut, level 2, so this is definitely a step up. The advanced technology allows the machine to operate much quieter than the prior machine, which is a huge plus in the office. It also comes with optional wheels that are very handy. The only drawback is the awkwardness of emptying the pull-out bin into the plastic bags when it is full. Probably because we were used to dealing with strip cuts, the cross cut material seems to make more of a mess when emptying the bin into the bags. However, we still are very pleased so far with this model. If we can get the same life span out of this machine as we did our last one, it will be awesome.
Pros: Quiet Operation, Sheet Capacity, Quality Construction, Warranty, Shreds Credit Cards, Staples and CDs, Service Guarantee, Safety Features, Secure Cut Size, Jam Resistance, footprint size, optional wheels
Cons: Mess Reduction
I would recommend this to a friend!
Written by a customer while visiting fellowes.com
Customer Rating
5
Best purchase ever
on January 19, 2013
Posted by: ezrider
Everything is good
Pros: Quiet Operation, Sheet Capacity, Quality Construction, Warranty, Shreds Credit Cards, Staples and CDs, Service Guarantee, Safety Features, Secure Cut Size, Jam Resistance, Mess Reduction
Cons: none
I would recommend this to a friend!
Written by a customer while visiting fellowes.com
Customer Rating
1
Worst Shredder Ever
on January 16, 2013
Posted by: yudy
I have owned several Fellowes shredders and have been happy with all of them except this most recent one. It is supposed to have a 17 sheet capacity but the red light comes on when putting in an envelope or as little as 2 sheets. As well, where the cutting mechanism is situated on the top of the machine, the "basket full" light comes on because the shredded paper all falls on the left of the basket. I would not recommend this shredder to anyone.
Pros: Quiet Operation, Safety Features, Secure Cut Size
Cons: Jam Resistance
No, I would not recommend this to a friend.
Response from fellowes.comBy cf, customer reviews, January 18, 2013
Dear Customer,
Thank you for taking the time to review your 99Ci shredder. We are sorry that the unit is not functioning properly. If you have not already done so, please contact our Customer Care Department so we may have the opportunity to troubleshoot the unit with you. Many times it is a simple issue and we would appreciate the opportunity to assist you fully.
Our Customer Care Department can be reached Monday – Friday, 7 a.m. – 7 p.m. CST. Please be near the unit when you call.
Again, thank you for taking the time to review your shredder and provide us with an opportunity to assist you.
Thank you for taking the time to review your 99Ci shredder. We are sorry that the unit is not functioning properly. If you have not already done so, please contact our Customer Care Department so we may have the opportunity to troubleshoot the unit with you. Many times it is a simple issue and we would appreciate the opportunity to assist you fully.
Our Customer Care Department can be reached Monday – Friday, 7 a.m. – 7 p.m. CST. Please be near the unit when you call.
Again, thank you for taking the time to review your shredder and provide us with an opportunity to assist you.
Written by a customer while visiting fellowes.com
Customer Rating
5
BEST SMALL OFFICE SHREDDER FOR THE $$$$
on January 15, 2013
Posted by: Shred4days
I have owned several Fellowes shredders in the past and all of them have withstood the test of time. The 99Ci is by far the most powerful small office shredder I've owned. The SafeSense technology is a must have nowadays.
The 99Ci is extremely quite, the only noise that is noticeable is the paper being shredded to bits. Once you become familiar with the 99Ci, you can turn of the Jam prevention feature.
With a 2 year manufacture warranty, I am confident this thing will last at least 3-5 years of what I consider heavy use. Good job Fellowes on another bullet proof product.
The 99Ci is extremely quite, the only noise that is noticeable is the paper being shredded to bits. Once you become familiar with the 99Ci, you can turn of the Jam prevention feature.
With a 2 year manufacture warranty, I am confident this thing will last at least 3-5 years of what I consider heavy use. Good job Fellowes on another bullet proof product.
Pros: Quiet Operation, Sheet Capacity, Quality Construction, Warranty, Shreds Credit Cards, Staples and CDs, Service Guarantee, Safety Features, Jam Resistance, Mess Reduction, mobility
I would recommend this to a friend!
Written by a customer while visiting fellowes.com
Customer Rating
5
Quick & Easy Set Up & Use
on January 9, 2013
Posted by: Kellanie
Had the shredder out of the box & shredding in less than 10 minutes.
Pros: Quiet Operation, Sheet Capacity, Quality Construction, Warranty, Shreds Credit Cards, Staples and CDs, Service Guarantee, Safety Features, Secure Cut Size, Jam Resistance, Mess Reduction
I would recommend this to a friend!
Written by a customer while visiting fellowes.com