Customer reviews from fellowes.com
Fellowes - Powershred 99Ci 18-Sheet Cross-Cut Commercial Shredder - Black/Dark Silver
Average customer rating
4.7
(554 Reviews)
Rating breakdown 554 reviews
5 Stars
441
4 Stars
91
3 Stars
8
2 Stars
2
1 Star
12
96%of customers recommend this product.
(
531 out of
554)
Customer Reviews for Fellowes - Powershred 99Ci 18-Sheet Cross-Cut Commercial Shredder - Black/Dark Silver
Customer Rating
4
Great for small office
on May 13, 2014
Posted by: CCmC
With only 3 people in our office, we have a multitude of shredding due to the ever-changing laws regarding personal security. This is the perfect size and has the durability to handle what we have to shred. I recommend it for small to medium office size (up to 7 people, I would think).
Pros: Quiet Operation, Sheet Capacity, Quality Construction, Warranty, Shreds Credit Cards, Staples and CDs, Safety Features, Secure Cut Size, Jam Resistance, Mess Reduction
I would recommend this to a friend!
Written by a customer while visiting fellowes.com
Customer Rating
5
Great Shredder
on May 13, 2014
Posted by: Jimshred1789
I just got my new shredder about 5 days ago. I had a back log of documents to shred. Fully filled the shredder basket about twenty times in ten to 1 fifteen minute sessions with plenty of cooling time. I over loaded the shredder several times, but it automatically recovered with no problem. It really is Jam proof and works well.
Pros: Quiet Operation, Sheet Capacity, Quality Construction, Shreds Credit Cards, Staples and CDs, Safety Features, Secure Cut Size, Jam Resistance, Mess Reduction, have no experience regarding service or warranty
I would recommend this to a friend!
Written by a customer while visiting fellowes.com
Customer Rating
4
problem closing door
on May 25, 2014
Posted by: toughy
I bought this machine in July 2013. It is heavy duty, jam proof, etc. The problem I have is the door is hard to close and the casters have broken twice. Fellowes was excellent in replacing the body the first time but now they have broken again. Initially I thought it was because I moved it on carpet but this time it is on solid material, not carpet. I believe the problem is that I cannot close the door without a strong push and that jars the machine and breaks the plastic material holding the casters in place. I am wondering if there are any heavy duty machines with a metal body holding the casters or is something wrong with my door.
Pros: Warranty, Service Guarantee, excellent friendly customer service
Cons: Quality Construction, plastic holding casters
I would recommend this to a friend!
Response from fellowes.comBy Melissa Hauser, review, June 4, 2014
toughy thank you for your review of the Powershred® 99Ci 100% Jam Proof Cross-Cut Shredder, please contact Customer Service again about the problem you are experience with the door and casters. You can reach Customer Service by calling 1-800-955-0959.
Written by a customer while visiting fellowes.com
Customer Rating
5
Best Purchase Ever
on May 28, 2014
Posted by: Angel2
Have only had this shredder for a short time but it was purchased to replace another Fellows shredder that we had that had worn out from many, many years of every day use. This one operates quietly and we are looking forward to many years of service.
Pros: Quiet Operation, Safety Features, Jam Resistance
Cons: Sheet Capacity
I would recommend this to a friend!
Written by a customer while visiting fellowes.com
Customer Rating
5
The correct size for a small office
on May 30, 2014
Posted by: DontShredonMe
If you have a 12" tall pile of shredding each day, this shredder is for you. Anything less than this size is underpowered. Has a 3 prong plug, which I prefer. Indicator lights to stop you from accidentally feeding too much paper at one time. Is quiet. I'm not crazy about the clear plastic flip feed thing for CD-Roms but I guess they want you to feed them dead center and that helps. Its thick enough but I'm just afraid of breaking it. I'd rather it be a separate feed slot that leads to the same place.
Pros: Quiet Operation, Sheet Capacity, Quality Construction, Safety Features, Secure Cut Size, Jam Resistance
I would recommend this to a friend!
Written by a customer while visiting fellowes.com
Customer Rating
5
Very Quiet
on June 5, 2014
Posted by: JTPNarr
Great features for a small office - very quiet for a shredder and fast operation.
Pros: Quiet Operation, Quality Construction, Shreds Credit Cards, Staples and CDs, Safety Features, Secure Cut Size, Jam Resistance, Mess Reduction
I would recommend this to a friend!
Written by a customer while visiting fellowes.com
Customer Rating
4
Just started using the 99Ci - impressive
on June 11, 2014
Posted by: AJshreds
This is a replacement for a shredder that we had for a short time, very much in the same class of the 99Ci. Really, there is no comparison as the Fellows shredder is head and shoulders above. Everything is as advertised and the product performs exactly as stated. I am pleased with the purchase.
Pros: Quiet Operation, Sheet Capacity, Safety Features, Secure Cut Size, Jam Resistance
I would recommend this to a friend!
Written by a customer while visiting fellowes.com
Customer Rating
5
I love this machine!
on June 26, 2014
Posted by: kellstew
It does as advertised! It's whisper quiet and looks great!
Pros: Quiet Operation, Sheet Capacity, Quality Construction, Warranty, Shreds Credit Cards, Staples and CDs, Service Guarantee, Safety Features, Secure Cut Size, Jam Resistance, Mess Reduction
I would recommend this to a friend!
Written by a customer while visiting fellowes.com