Customer reviews from fellowes.com
Fellowes - Powershred 99Ci 18-Sheet Cross-Cut Commercial Shredder - Black/Dark Silver
Average customer rating
4.7
(554 Reviews)
Rating breakdown 554 reviews
5 Stars
441
4 Stars
91
3 Stars
8
2 Stars
2
1 Star
12
96%of customers recommend this product.
(
531 out of
554)
Customer Reviews for Fellowes - Powershred 99Ci 18-Sheet Cross-Cut Commercial Shredder - Black/Dark Silver
Customer Rating
2
Good but poor design
on September 19, 2013
Posted by: Fernando
I purchased the 99Ci shredder since I needed a bigger one to meet my needs. I was happy when it arrived. Overall it is a good shredder but it seriously lacks the quality necessary for the build. In particular, since taken out of the box (before the first use even) the drawer (where the clippings are stored) is very hard to close. In fact, at times it takes multiple tries in order to properly close it. This shredder is expensive when compared to the others for home office/household use so I was expecting a higher quality build. Unfortunately, that was not the case. While I am happy with the shredding capabilities, I am very disappointed with the design. I would likely NOT purchase this same shredder again.
Pros: Quiet Operation, Sheet Capacity, Safety Features, Jam Resistance
Cons: Quality Construction
I would recommend this to a friend!
Written by a customer while visiting fellowes.com
Customer Rating
4
on September 20, 2013
Posted by: Midge
I just bought this Paper Shredder and so far it is working well. I would like to rate this in a few months after using it more. I will say your staff was extremely helpful when I had trouble inserting the wheels just after I received it
I would recommend this to a friend!
Written by a customer while visiting fellowes.com
Customer Rating
5
A little displeased
on September 22, 2013
Posted by: Gunny
HI,
When I opened the carton - I found that the LOGO was broken off of the scredder. It was not in the packing. It must have benn broken during manufacturing or packaging.
I complained about it and was told that I would have to send the whole shredder bank and it would be replaced with a new one. That is "UNSATISFACTORY" to me. I can see where it was broken off. Why can't they send me a LOGO and I will place it on the machine.
Thanks,
Gy/Sgt. Lew Souder
439 Arbor St.
Sebastian, FL 32958
439 Arbor St.
Sebastian, FL 32958
Pros: Quiet Operation, Sheet Capacity, Quality Construction, Warranty, Shreds Credit Cards, Staples and CDs, Service Guarantee, Safety Features, Secure Cut Size, Jam Resistance, Mess Reduction
Cons: Quality Construction, broken logo - doesn't look right.
I would recommend this to a friend!
Response from fellowes.comBy cf, customer reviews, September 25, 2013
Mr. Souder, a customer representative will contact you shortly to assist you with this matter. Thank you for being a Fellowes customer.
Written by a customer while visiting fellowes.com
Customer Rating
5
best shedder i bought
on October 16, 2013
Posted by: papaw
I'm very pleased with the shredder it is perfect for home or a small office. I had bought several other brand shredders before and they did not last. This shredder does everything it says it will do.
Pros: Quiet Operation, Sheet Capacity, Quality Construction, Warranty, Shreds Credit Cards, Staples and CDs, Service Guarantee, Safety Features, Secure Cut Size, Jam Resistance, Mess Reduction, well worth the money
I would recommend this to a friend!
Written by a customer while visiting fellowes.com
Customer Rating
5
A Good Chioce of Shredders
on October 17, 2013
Posted by: FK45
I bought this 99Ci to replace an older DM65C that stripped a gear (and no parts can be had). It is much quieter than the old one and handles more paper at one time. I like the larger bin, but there is not a system to hold the catch bags in place so you have to drape them over the top of the bin. I have notices that the shredded paper seems to land on one side and cuase the bin full indictor to light despiet being lots ofroom in the bin. Then you have to open the bin and redistribute the cuttings to continue. A minor annoyance, but the only reason I gave it a four star rating on the operation feature. [Myolder DM65C was worse and tended to build up cuttings until they began to jam the cutters - the reason it finally failed. ] I bought cutter oil as well and hope to run this shredder for years!
Pros: Quiet Operation, Sheet Capacity, Quality Construction, Warranty, Shreds Credit Cards, Staples and CDs, Safety Features, Secure Cut Size, Jam Resistance, Mess Reduction
Cons: cuttings fall on one side - set off full bin light
I would recommend this to a friend!
Written by a customer while visiting fellowes.com
Customer Rating
5
Fellows Shredder is great!
on October 25, 2013
Posted by: Vella
I have been using my 99Cl shredder for a little over a week now. It works great; it's very easy to use. I have had no paper jams, no problems and I love using it. Our office has a heavy duty very large shredder that I have to walk a mile to get to, I shred a large volume of paper on a daily basis. I needed something a little smaller that would sit right by my desk and I could just turn and shred. The Fellows 99Cl did the trick. Thank you for such an easy and useful product.
Pros: Quiet Operation, Sheet Capacity, Quality Construction, Warranty, Service Guarantee, Safety Features, Secure Cut Size, Mess Reduction
Cons: i have not come accross any as yet
I would recommend this to a friend!
Written by a customer while visiting fellowes.com
Customer Rating
5
Shred or not to shred.
on October 29, 2013
Posted by: GANDOLF
I wanted to supplement my existing shredder with one that could cross-cut shred and shred credit cards, CDs, etc. My existing cross-cut shredder cannot shred credit cards, CDs or more than 2 sheets of paper at a time. It has a spiral steel cutter that is not very efficient, but does micro-cut shredding of my critically important papers (shreds to 1/8" squares). The shredder manufacturer is not known. The Fellowes Powershred 99Ci shredder is clearly superior in every way for my needs as an individual. It is quiet, fast cross-cut shreds of multiple papers at a time, easy to use, has safety features and does shred CDs as well! The shredded paper is not a micro-cut, but is fully capable of providing security protection for important papers. The Fellowes 99Ci Powershred unit I believe is more than capable to meet the needs of most families for protection, security and privacy.
Pros: Quiet Operation, Sheet Capacity, Quality Construction, Shreds Credit Cards, Staples and CDs, Safety Features, Secure Cut Size, Jam Resistance, Mess Reduction, highly mobile has wheels.
Cons: smaller cut size offering maybe desirable
I would recommend this to a friend!
Written by a customer while visiting fellowes.com
Customer Rating
5
Best Purchase Ever
on November 4, 2013
Posted by: Marybass
I work in a very busy office. Of all the shredders we've had in the past, the Fellowes 99Ci is the best by far. It is extremely durable and lasts a long time. The wheels make it easy to move around and it shreds the papers so there is no chance of confidential information being exposed.
Pros: Sheet Capacity, Quality Construction, Warranty, Shreds Credit Cards, Staples and CDs, Service Guarantee, Safety Features, Secure Cut Size, Jam Resistance, Mess Reduction
Cons: it is loud.
I would recommend this to a friend!
Written by a customer while visiting fellowes.com