Customer reviews from fellowes.com
Fellowes - Powershred 99Ci 18-Sheet Cross-Cut Commercial Shredder - Black/Dark Silver
Average customer rating
4.7
(554 Reviews)
Rating breakdown 554 reviews
5 Stars
441
4 Stars
91
3 Stars
8
2 Stars
2
1 Star
12
96%of customers recommend this product.
(
531 out of
554)
Customer Reviews for Fellowes - Powershred 99Ci 18-Sheet Cross-Cut Commercial Shredder - Black/Dark Silver
Customer Rating
4
low capacity
on January 25, 2013
Posted by: JonU
A good product but has a terrible capacity. It constantly needs to be emptied and its capacity is not even fit for a one man office!
I would recommend this to a friend!
Written by a customer while visiting fellowes.com
Customer Rating
4
Powershred Recommendation
on February 6, 2013
Posted by: TruNorth
I like the shredder. It is very quiet, the bin is nice and large and it works as promised -- shredding 17 sheets in one pass! When I first got the machine it did not work, so i called the Fellowes support staff. They were patient and very helpful -- knowing just what to do to recalibrate the machine since shipment. Like with all shredders, the paper gets behind and under the bin and onto the floor but that is to be expected. I have only had it for about 2 weeks so I cannot speak to the durability of longevity of the equipment, but so far, I am very pleased.
Pros: Quiet Operation, Sheet Capacity, Jam Resistance, quality support staff
Cons: Mess Reduction
I would recommend this to a friend!
Written by a customer while visiting fellowes.com
Customer Rating
4
Best Shredder
on February 7, 2013
Posted by: Jessa
The Fellowes shredders are the best. They are very safe to operate, not at all noisy and they even shred credit cards and CD's.
Pros: Quiet Operation, Shreds Credit Cards, Staples and CDs, Safety Features, Jam Resistance
Cons: Sheet Capacity, Quiet Operation, Jam Resistance
I would recommend this to a friend!
Written by a customer while visiting fellowes.com
Customer Rating
5
For Home Use, It's Great
on February 18, 2013
Posted by: oldgeezer
I've had this shredder about 6 months now and am very pleased. I did give it 5 stars on everything but would have used a 4.5 rating on some items had it been an option. In other words, the unit is not perfect but it's better than just "good" (4 stars).
I've never had a real jam, but it's pretty easy to get the unit to "pause" and go into reverse to "clear a jam" that's not really there. You can do that by either trying to feed in some wrinkled paper or by trying to feed some more sheets into to the unit a little too quickly while it's trying to finish up the previous sheets. It always recovers from these "false jams" and proceeds to shred the items that have been entered, with the "thickness indicator lights" all blinking.
The only other problem, which has been a problem with every shredder I've ever owned, is the habit of the shredded material "piling up" on one side of the bin directly under the cutters. This requires the operator to stop shredding frequently to redistribute the shreds evenly across the bin so that shredding does not stop prematurely before the bin is full.
I do like the idea of the plastic bag to catch the shredded material. When the bag is full, I empty it into a larger container. Then when that large container is full, I take to a local recycling location for disposal.
When I bought the 99Ci, I ordered extra "performance oil" and have been applying that as directed in the owner's manual after each full bin of shredding. I've also run a few credit cards and CDs through the unit.
I"m really happy with this shredder. It gets used almost daily and, on some occasions such as when cleaning out old credit card and other miscellaneous statements out of the file cabinet, it gets used a LOT! So far, I've had no problems worth reducing my 5-star rating.
Pros: Quiet Operation, Sheet Capacity, Quality Construction, Shreds Credit Cards, Staples and CDs, Safety Features, Jam Resistance
I would recommend this to a friend!
Written by a customer while visiting fellowes.com
Customer Rating
5
Good Shredder
on February 25, 2013
Posted by: Roudan
Over the last ten years, I tried quite few shredders most of which would die in two or three years. The last one was a staple 20 sheet shredder. It lasted one year and suddenly died. I am so far satisfied with Fellowes and I hope it will last for a long time. The most important thing about it is that it makes no noise and is very clean and safe.
Pros: Quiet Operation, Quality Construction, Shreds Credit Cards, Staples and CDs, Safety Features, Secure Cut Size, Jam Resistance, Mess Reduction
Cons: it hesitates when faced with a bunch of sheets.
I would recommend this to a friend!
Written by a customer while visiting fellowes.com
Customer Rating
5
Great Shredder for the $
on February 28, 2013
Posted by: TFMCIA
I have owned several box store style shredders as well as a commercial shredder. Where has the 99ci been? This shredder is quiet, efficient, easy to set up (just take it out of the box), has a good size holding basket and shreds as advertised.
Very happy.
Very happy.
Pros: Quiet Operation, Quality Construction, Safety Features, Secure Cut Size, Jam Resistance, large waste basket
I would recommend this to a friend!
Written by a customer while visiting fellowes.com
Customer Rating
5
Great Shredder!
on March 6, 2013
Posted by: Anonymous
Good shredder, easy to use, and doesn't jam easily. Highly recommend.
Pros: Quiet Operation, Sheet Capacity, Quality Construction, Shreds Credit Cards, Staples and CDs, Safety Features, Jam Resistance, Mess Reduction
I would recommend this to a friend!
Written by a customer while visiting fellowes.com
Customer Rating
4
on March 7, 2013
Posted by: SoFarSoGood
I was ready to test the claim to quietness and the number of pages it could shred at one time, and yes, it certainly does what it says. The sound while shredding almost 17 pages at once (some with staples in them), was like a quiet purr, and it shredded with ease in no time. I haven't tested the CDs or credit cards yet, but I have a good feeling, I'll not be disappointed.
Pros: Quiet Operation, Sheet Capacity, Quality Construction, Warranty, Shreds Credit Cards, Staples and CDs, Service Guarantee, Safety Features, Secure Cut Size, Jam Resistance, Mess Reduction
I would recommend this to a friend!
Written by a customer while visiting fellowes.com