Customer reviews from fellowes.com
Fellowes - Powershred 99Ci 18-Sheet Cross-Cut Commercial Shredder - Black/Dark Silver
Average customer rating
4.7
(554 Reviews)
Rating breakdown 554 reviews
5 Stars
441
4 Stars
91
3 Stars
8
2 Stars
2
1 Star
12
96%of customers recommend this product.
(
531 out of
554)
Customer Reviews for Fellowes - Powershred 99Ci 18-Sheet Cross-Cut Commercial Shredder - Black/Dark Silver
Customer Rating
5
Solid Performer
on December 20, 2009
Posted by: JoeG
I have had this shredder for only a short time, but I like everything that I have experienced thus far. The jam proof feature forces the user to feed paper in small quantities, but I anticipate that this means that the unit will last longer. This shredder is relatively quiet and seems very solid.
Pros: Quiet Operation, Quality Construction, Secure Cut Size, Jam Resistance
I would recommend this to a friend!
Written by a customer while visiting fellowes.com
Customer Rating
5
Good Buy
on December 22, 2009
Posted by: Satisfied1
We have 9 employees using our shredder. We've gone through 2 shredders in the past year. This one is working better than either of the other shredders. We work with a lot of confidential files and thus have a lot of shredding. The large waste bin is great! We were constantly cleaning out the bin on our other shredder which filled so quickly causing several paper jams. This shredder indicates when the bin is full before a jam even occurs. We are very satisfied thus far. Also, the sheets of paper capacity is great as well and the shredder indicates when you're trying to feed through too many sheets at once.
Pros: Quiet Operation, Sheet Capacity, Quality Construction, Warranty, Shreds Credit Cards, Staples and CDs, Service Guarantee, Safety Features, Secure Cut Size, Jam Resistance, Mess Reduction
I would recommend this to a friend!
Written by a customer while visiting fellowes.com
Customer Rating
5
Awesome shredder
on January 19, 2010
Posted by: Lynette
Out of the 4 shredders I have purchased in the past this is hands down the best shredder. It is unbelievably easy to use and is a true work horse. I absolutely love how quiet it is. I wish I would have found it 3 shredders ago.
Pros: Quiet Operation, Sheet Capacity, Quality Construction, Warranty, Shreds Credit Cards, Staples and CDs, Service Guarantee, Safety Features, Secure Cut Size, Jam Resistance, Mess Reduction, easy to use
I would recommend this to a friend!
Written by a customer while visiting fellowes.com
Customer Rating
4
Careful removing filled bag
on January 25, 2010
Posted by: HWK3
The SB-99Ci does a good job of grinding up paper, regular staples and CDs which is why you buy the thing to start with. 17 pages pushes the limit but it does work well for personal use. The “jam proof” feature works. Problem is the disposal system needs improvement. As you grind away a large ball of shredded material accumulates under the cutting mechanism and the red light comes on and the machine stops. You open the drawer and clear the machine by pushing the cut up material to the bottom. You do this several times and the bag becomes filled. Then, when you start to pull out the bag full of shredded material it gets a large rip in the side of the bag, Turns out the little window they provide on the side of the machine to let you see when it is full protrudes into the basket and has a sharp edge which snags the bag into which you have pushed the ground up paper. Remedy is to change the bag more often and not to compact the waste too much.
Pros: Shreds Credit Cards, Staples and CDs, Safety Features, Secure Cut Size, Jam Resistance
Cons: disposal system inadequate
I would recommend this to a friend!
Written by a customer while visiting fellowes.com
Customer Rating
4
Best bet for the price
on February 11, 2010
Posted by: keyoung
I wanted a model that could shred 25 sheets, but didn't want to spend the extra money. Seems to handle the amount it says it will.
Pros: Shreds Credit Cards, Staples and CDs, Safety Features, Secure Cut Size, Jam Resistance
Cons: Sheet Capacity, Mess Reduction
I would recommend this to a friend!
Written by a customer while visiting fellowes.com
Customer Rating
5
Does what it says
on February 22, 2010
Posted by: kisertn
It works. Plan and simple. It's well constructed, and performs as advertised. Catch bin is large. I have one constructive criticism and one feature request.
The criticism is that the side pocket can be knocked off too easily. Not a big deal, but would be nice if, when you connected it, it stayed.
The featre request is that we have an optional catch pocket we could temporarily put inside to catch DVD/CD/Credit Card shredded pieces. This way it would be easier to keep things separated for recycling purposes.
But, all in all, very glad with purchase. Thank you Fellowes.
Pros: Quiet Operation, Sheet Capacity, Quality Construction, Shreds Credit Cards, Staples and CDs, Safety Features, Jam Resistance
Cons: Secure Cut Size
I would recommend this to a friend!
Written by a customer while visiting fellowes.com
Customer Rating
5
Excellent decision
on February 23, 2010
Posted by: sheriff
Being a sheriff, I budgeted two (2) shredders in the FY '08-'09 budget. These "commercial" shredders were purchased from a locally owned office supply business, who we had and continue to do business with.
Within months, both developed problems. One with a motor and the other with the cutters. The business would not stand behind these shredders and as a result, I refused to purchase anymore shredders from them, for the office. The local business also knew I was unhappy with their lack of service and support on the shredders.
When I researched the SB-99Ci and the excellent warranty, I gave in and purchased one (1) unit, as a trial.
This unit is in my office and I along with my office manager are very pleased with its performance and the warranty that came with it.
It is my intention to purchase another one in the near future for the office.
Within months, both developed problems. One with a motor and the other with the cutters. The business would not stand behind these shredders and as a result, I refused to purchase anymore shredders from them, for the office. The local business also knew I was unhappy with their lack of service and support on the shredders.
When I researched the SB-99Ci and the excellent warranty, I gave in and purchased one (1) unit, as a trial.
This unit is in my office and I along with my office manager are very pleased with its performance and the warranty that came with it.
It is my intention to purchase another one in the near future for the office.
Pros: Quiet Operation, Sheet Capacity, Quality Construction, Warranty, Shreds Credit Cards, Staples and CDs, Service Guarantee, Secure Cut Size, Jam Resistance, Mess Reduction
I would recommend this to a friend!
Written by a customer while visiting fellowes.com
Customer Rating
5
Great Shredder
on February 24, 2010
Posted by: Sfoster
This shredder is durable and so far no jams! I would recommend it to anyone.
Pros: Quiet Operation, Sheet Capacity, Quality Construction, Warranty, Shreds Credit Cards, Staples and CDs, Service Guarantee, Safety Features, Secure Cut Size, Jam Resistance, Mess Reduction
I would recommend this to a friend!
Written by a customer while visiting fellowes.com