Customer reviews from fellowes.com
Fellowes - Powershred 99Ci 18-Sheet Cross-Cut Commercial Shredder - Black/Dark Silver
Average customer rating
4.7
(554 Reviews)
Rating breakdown 554 reviews
5 Stars
441
4 Stars
91
3 Stars
8
2 Stars
2
1 Star
12
96%of customers recommend this product.
(
531 out of
554)
Customer Reviews for Fellowes - Powershred 99Ci 18-Sheet Cross-Cut Commercial Shredder - Black/Dark Silver
Customer Rating
5
Unopened Junk Mail!
on January 25, 2022
Posted by: TammyTellMeTru
Exactly what I needed! I want to shred junk mail without opening it. It chewed it up like it was nothing! It was much quieter than the one I replaced, which had died.
Pros: Quiet Operation, Sheet Capacity, Shreds Credit Cards, Staples and CDs, shreds unopened junk mail
I would recommend this to a friend!
Response from fellowes.comBy CM, CS, January 26, 2022
We are so glad it met your expectations, TammyTellMeTru!
Written by a customer while visiting fellowes.com
Customer Rating
5
One tough shredder
on October 20, 2022
Posted by: Masood
This is a very tough shredder. I accidentally put in my metal credit card in there, and it did get stuck but I was able to get that thing out without any damage to the shredder. I would highly recommend this 99CI Fellowes shredder. It is heavy duty and have server me well over the years.
Pros: Jam Resistance, Quality Construction, Safety Features, Shreds Credit Cards, Staples and CDs
I would recommend this to a friend!
Response from fellowes.comBy CM, CS, October 21, 2022
We are glad to hear the unit was not damaged after you accidentally inserted a metal credit card, Masood! Thank you for sharing your review and thank you for choosing Fellowes!
Written by a customer while visiting fellowes.com
Customer Rating
5
Simply the Best
on October 15, 2024
Posted by: DeeTee
We purchased the exact same one as we had that finally stopped working after 10 years. We really used the last one every day. We have been amazed to the fact it just kept going.
Pros: Jam Resistance, Quality Construction, Quiet Operation, Safety Features, Secure Cut Size, Service Guarantee, Sheet Capacity, Shreds Credit Cards, Staples and CDs, Warranty
Cons: Mess Reduction
I would recommend this to a friend!
Response from fellowes.comBy CM, CS, October 16, 2024
Thank you for the fabulous review, DeeTee! We appreciate you taking the time to share your excellent experience! We value your continued support as well!
Written by a customer while visiting fellowes.com
Customer Rating
5
Excellent Product from Excellent Manufacturer
on April 19, 2025
Posted by: MJSTEIN
I purchased this as a replacement for my former Fellows shredder. It works fantastic as expected from this manufacturer. It is used constantly in my home office to ensure privacy and protection of important documents. I would highly recommend this product. It is truly the best shredder i have ever owned or used. i have recommended this unit to all of my personal and professional contacts. I have been a loyal FELLOWS customer for many years and that relationship will continue. GREAT PRODUCT, GREAT COMPANY!
Pros: Jam Resistance, Mess Reduction, Quality Construction, Quiet Operation, Safety Features, Secure Cut Size, Service Guarantee, Sheet Capacity, Shreds Credit Cards, Staples and CDs, Warranty, never have to wory
I would recommend this to a friend!
Response from fellowes.comBy CM, CS, April 21, 2025
Thank you, MJSTEIN! We value and appreciate your excellent feedback and rating as well as your faithful support through the years!
Written by a customer while visiting fellowes.com
Customer Rating
5
Could shred metal
on December 10, 2025
Posted by: Justannoyed
I wouod not recommend shredding sheets of metal with this thing but it is tough! We replaced our long loved and abused office shredder with this thing and have had 0 issues with it. It doesn't skip a beat when you put 18 sheets in it and it has lights on it that tells you how much if a load its under. Wouod highly recommend this product.
Pros: Jam Resistance, Quality Construction, Safety Features, Sheet Capacity
Cons: card shredder flip tab seems flimsy
I would recommend this to a friend!
Response from fellowes.comBy CM, CS, December 12, 2025
Hi justannoyed. We build our brand around World's Toughest Shredders, but you are correct, it isn't designed to shred metal. Thank you for the recommendation and feedback! We value your continued support!
Written by a customer while visiting fellowes.com
Customer Rating
5
Great shredder, room for improvement
on July 16, 2017
Posted by: ChurchMusicDirector
I have an online friend who got one of these and loves it, so when my sister asked for help picking one out, I chose this one. I have used it a few times myself and love it. The 14 year old shredder I had in my office was jamming and not cutting well, so I decided to get this for it the day that this went down around twenty bucks in price. I just got through setting it up and will do a little review.
It is very quiet. It is more quiet than my ductless A/C and Laser printer, but not as quiet as the dorm refrigerator if that gives you an idea of the volume. As far as the casters, I was able to put them in just using my hands and a little pressure (then again I am the Hulk ;-) ) Most went in the first time or two, but one took a little extra to push all of the way down. Whether that was the position it was (left side, furthest away) or a little difference in the slot or caster is beyond me. Still, it is nothing to complain about although I am sure even using a rubber mallet would be a little awkward.
At first I thought that they measured it wrong, because of the shape of it etc. but it does barely fit under my desk (which at its lowest point) is not quite 26 inches off from the bottom of the drawer to the floor. This is taller and not as wide. One strange thing though is the slot to fit the paper is from front to back instead of side to side (due to how narrow this is.) I suppose I could flip it around, but it would be awkward. As it is, I have to pull this out from under the desk for use anyhow (but I don't shred even every week, so it is a hassle I will put up with as my space in here is limited), and I don't have another good place for it. My old shredder didn't have casters, so I guess I could have not put them on, but his thing is pretty hefty and I like the convenience of having it on wheels to have the carpet vaccumed underneath.
One way I thought was a little cheap is that the majority of the bucket seems to be made from corrugated plastic instead of tougher plastic. At least it reminds me of my corrugated plastic LP boxes. This does make it a bit lighter (which would be helpful for some to empty), and yes, I suppose it would be fairly easy to unscrew the tougher plastic that attaches to it and replace the corrugated plastic section (presuming one could get a replacement). Still, I expected a bit more in that department.
Pros: Jam Resistance, Mess Reduction, Quiet Operation, Secure Cut Size, Sheet Capacity, Shreds Credit Cards, Staples and CDs
Cons: i'd prefer it be wider & shred side to side, bucket could be more durable
I would recommend this to a friend!
Response from fellowes.comBy AS, CS, July 17, 2017
We appreciate your great review and feedback regarding the paper slot and the shred bin. We thank you for your choice in Fellowes :)
Written by a customer while visiting fellowes.com
Customer Rating
5
Very Nice Shreeder
on March 13, 2017
Posted by: Feltoogood1
This is a very durable, reliable shredder. I would highly recommend it.
Pros: Jam Resistance, Mess Reduction, Quality Construction, Quiet Operation, Safety Features, Secure Cut Size, Service Guarantee, Sheet Capacity, Shreds Credit Cards, Staples and CDs
Cons: none
I would recommend this to a friend!
Written by a customer while visiting fellowes.com
Customer Rating
1
Not As Good as Old Model SB-99Ci
on July 2, 2017
Posted by: GeorgeSmiley
I purchased this PowerShred 99Ci to replace a SB-99Ci which I have been using for the last 8 1/2 years (since January 1999). The older machine was superb. This updated version of the 99Ci is not nearly as capable as the old version. The shredder motor is not nearly as powerful as the old model. Paper is much more difficult to feed because the feed slot is much narrower than the older model. Likewise, it will not accept the advertised 18 sheets of paper. And the pullout bin keeps popping out when shredding. If I cannot resolve these problems within the next week or two, I will return this shredder to Fellowes.
Pros: Quiet Operation, Warranty
Cons: Jam Resistance, Quality Construction, Sheet Capacity, underpowered, poorly designed feed slot, shred bin pops out bin, will not shred advertised number of sheets.
No, I would not recommend this to a friend.
Response from fellowes.comBy AS, CS, July 6, 2017
We are sorry to hear that you are having difficulties with your new 99Ci after so many years of superb use with your old machine. When you have a moment and are near your shredder, please contact us via phone so that we are able to help you troubleshoot. We do hope to hear from you soon and thank you for choosing Fellowes!
Written by a customer while visiting fellowes.com