Customer reviews from tempurpedic.com
Tempur-Pedic - TEMPUR-Adapt 3" Memory Foam Mattress Topper, Twin XL - White
Average customer rating
4.3
(6,794 Reviews)
Rating breakdown 6,794 reviews
5 Stars
4,724
4 Stars
779
3 Stars
432
2 Stars
322
1 Star
537
83%of customers recommend this product.
(
5,573 out of
6,720)
Customer Reviews for Tempur-Pedic - TEMPUR-Adapt 3" Memory Foam Mattress Topper, Twin XL - White
Customer Rating
2
So uncomfortable, came damaged, poor customer service
on September 7, 2023
Posted by: B
from Denver, co
Verified Purchase:No
We opened our topper from the box to find a massive tear (6+ inches). This topper is also rock hard and feels like you're sleeping on the floor. After contacting customer service, they were reluctant to tell me how to process a return because "only the mattresses" apply for the 90 day love it or return it policy. I have sent them photos of the damage and have still not heard back after a week. Overall, would NOT recommend the topper or buying from Tempur-pedic as their customer service sucks. GIVE ME MY MONEY BACK PLEASE!!!!!!!!!
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Posted by: L Happy
from Boston
Verified Purchase:Yes
[This review was collected as part of a promotion.] love - like sleeping on a cloud. my obsession continues
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Posted by: Happy sleeper
from Cincinnati, OH
Verified Purchase:Yes
[This review was collected as part of a promotion.] Super soft and very comfortable. I hate to leave my bed now!!
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Posted by: Squishy
from Boston, MA
Verified Purchase:Yes
[This review was collected as part of a promotion.] I purchased the full size mattress topper online and it came in a box, of course, but it was wrapped in plastic wrap rather messily. It was surprising to me that it had come from Tempur-pedic. It looked like someone just wrapped it in plastic in a hurry and threw it in the box. Parts of it were not even covered in the plastic. Beyond that initial shock, the topper itself is wonderfully comfortable and makes the much-too-hard mattress that I have more manageable. I did notice, however, that the topper itself is narrower than my full-size mattress, and I'm going to measure the two to see by how much. Again, strange. I'm not sure why a full-size topper would not be equivalent in width to a full size mattress. Overall, I'm pleased with the topper, but not pleased with how it arrived in the mail nor with the overall size.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Posted by: Topper happy
from Delaware
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have several of these already and everyone notices how much more comfortable they make the beds! I ordered a queen and a full for 2 sofa beds when we were expecting a houseful of family. The sofa beds have not been popular in the past, but had to be used. After not receiving them by the beginning of the week that our company was coming, I called to cancel my order, as I could see they hadn't shipped yet. The very nice woman I spoke to said I couldn't cancel and that the system was down so she couldn't tell me anything. I was so frustrated but to my amazement a day or so later I saw they had shipped and were due the Friday I needed them! And they arrived on time and were very much appreciated. Thank you!!
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
5
Great quality. I especially liked the cover.
on September 6, 2023
Posted by: Betty D
from Springfield, IL
Verified Purchase:Yes
[This review was collected as part of a promotion.] I ordered the twin size. It was easy to place on the bed by myself.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Posted by: Rosy
from CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] I tried many pillows and these are by far my favorite.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Posted by: Happy camper
from Gillette Wyoming
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love my topper. It is warm to sleep on but that is expected. It made my rock hard mattress very comfortable
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com