Customer reviews from broilkingbbq.com
Onward Manufacturing - Replacement Part 11228 | Fits Onward Models and more | Grill Cooking grids
Average customer rating
1.8
(44 Reviews)
Rating breakdown 44 reviews
5 Stars
4
4 Stars
2
3 Stars
3
2 Stars
6
1 Star
29
17%of customers recommend this product.
(
2 out of
12)
Customer Reviews for Onward Manufacturing - Replacement Part 11228 | Fits Onward Models and more | Grill Cooking grids
Customer Rating
1
Poor quality grates and grill
on March 31, 2021
Posted by: GR427
from Monroe WA
I have experienced pretty the same in regards to the quality of these grates, poor. They have flaked apart due to rust. Grill is used all year round. I seasoned grates from the start with grape seed oil and use this oil exclusively with each use. Overall the whole grill (Signet 90) has been a disappointment. From day 1 the burners do not light evenly nor distribute even heat. Grill has never gotten hot enough to truly sear meat or fish. Grates really can’t be gotten hot enough so fish like halibut won’t stick. Swordfish is ok as it is much denser. This is with clean and seasoned grates. I worked commercial kitchens for 20 years so I have a bit of experience under my belt with this. Maybe I expected too much from a non commercial grade grill at this price point. I really don’t think this grill puts out the advertised 12500 btu. It has never been able to pass the 2 second palm test, not even from new.
Written by a customer while visiting broilkingbbq.com
Customer Rating
1
Rust and breakdown quickly
on November 9, 2020
Posted by: Anonymous
from Dallas TX
I bought the Broil King Signet in May 2018 for Father’s Day. Overall the grill has been great. I bought the Broil King because I did a lot of research on which grills were quality and held up and Broil King was at the top. However the cast iron grids have been really hard to maintain. They constantly rust and recently a couple of the bars broke. I will replace these grids because I like the grill but there must be a problem with the cast iron they are using. This seems to be a recurring problem with the grill.
Written by a customer while visiting broilkingbbq.com
Customer Rating
1
Rusts easily
on June 8, 2020
Posted by: Mark D
from Knoxville, TN
I have owned my grill for 2 years and the grates are rusting. I find it strange that a grill, to be used outdoors, which is subject to natural humidity of the outdoors as well as rainy conditions, utilizes cast iron which can NOT be subject to wet weather. I keep my grill covered 100% of the time when not in use and remove the grates during the winter months. Even doing this and seasoning it did not prevent the grates from rusting. Your maintenance video for the seasoning of the grates even mentions "never air dry the grates". Well, what do you think they do after inclement weather outside? No grill owner is going out to towel dry their grates after inclement weather. Poorly thought out design.
Written by a customer while visiting broilkingbbq.com
Customer Rating
1
Rusting and falling apart
on June 6, 2020
Posted by: KPW11
Similar issue as other reviewers. My 5 year old Crown grills are rusting, cracking and falling to bits. I absolutely love the rest of the BBQ, just this one issue drives me nuts and to see that the design or material hasn’t been changed to resolve is frustrating.
Written by a customer while visiting broilkingbbq.com
Customer Rating
3
Rusted Grids
on May 16, 2020
Posted by: JPJr.
from Toronto,Canada
Purchased this product less than 2 years ago and I only use it in the summer. Barbeque is stored in dry heated space in the winter and the grids are rusted the same way as others have complained about.Love the barbeque but upset I have rusted and unsafe grids to eat on right now.
Written by a customer while visiting broilkingbbq.com
Customer Rating
5
No Issues after 5 years
on May 6, 2020
Posted by: Anonymous
from Sudbury,on
I bought this grid 6 years ago and still going strong. I prefer cast iron over stainless, i find it transfers heat better. As long as i season regularly they work well. As expected with iron, it could rust if not coated/seasoned.
Written by a customer while visiting broilkingbbq.com
Customer Rating
1
Very Disappointed
on April 29, 2020
Posted by: Lburke
from Truro, NS, Canada
Bought this Barbecue about 2 -3 yrs ago We seasoned it before we even cooked on it, and every year since, last summer noticed it starting to rust so I seasoned it after each use.I got it out of the garage this spring and the grates are so rusty and flaky, they are unuseable. I've owned cheaper products in the past who have never rusted as badly as this and lasted a lot longer, Would not recommend this product.
Written by a customer while visiting broilkingbbq.com
Customer Rating
1
Broil King Signet Grill Grids
on April 23, 2020
Posted by: Darryl C
from Bedford NS
We purchased this bbq less than 2 years ago and the cooking grids are now not safe to use.
Written by a customer while visiting broilkingbbq.com