Customer reviews from broilkingbbq.com
Onward Manufacturing - Onward - ONW11228 COOKING GRID - SIGNET/CROWN - CAST IRON cooking grids
Average customer rating
1.8
(44 Reviews)
Rating breakdown 44 reviews
5 Stars
4
4 Stars
2
3 Stars
3
2 Stars
6
1 Star
29
17%of customers recommend this product.
(
2 out of
12)
Customer Reviews for Onward Manufacturing - Onward - ONW11228 COOKING GRID - SIGNET/CROWN - CAST IRON cooking grids
Customer Rating
1
Grill rusted through in less than a year
on May 2, 2017
Posted by: Karsten
from Sarnia, ON, Canada
Bought my Baron end of last May to replace my 10 year old broil king. I checked the barbecue after dry storing it all winter (last week), and the grill is cracked in 3 places! I have never seen this on a barbecue before. I never had to re-season my old broil king that was made in Waterloo, and the grill was fine when I tossed it. Where is the cast iron sourced from now? Very disappointed
No, I would not recommend this to a friend.
Response from broilkingbbq.comBy Customer Support, Customer Support, May 3, 2017
Thank you for taking the time to provide this feedback. We are sorry to learn about the issue you are experiencing with your cooking grids. We will be following up with you via email to learn more and get replacement grids ordered.
Written by a customer while visiting broilkingbbq.com
Customer Rating
1
Rust and breakdown quickly
on November 9, 2020
Posted by: Anonymous
from Dallas TX
I bought the Broil King Signet in May 2018 for Father’s Day. Overall the grill has been great. I bought the Broil King because I did a lot of research on which grills were quality and held up and Broil King was at the top. However the cast iron grids have been really hard to maintain. They constantly rust and recently a couple of the bars broke. I will replace these grids because I like the grill but there must be a problem with the cast iron they are using. This seems to be a recurring problem with the grill.
Written by a customer while visiting broilkingbbq.com
Customer Rating
1
Rusting and falling apart
on June 6, 2020
Posted by: KPW11
Similar issue as other reviewers. My 5 year old Crown grills are rusting, cracking and falling to bits. I absolutely love the rest of the BBQ, just this one issue drives me nuts and to see that the design or material hasn’t been changed to resolve is frustrating.
Written by a customer while visiting broilkingbbq.com
Customer Rating
1
Rusted out
on December 16, 2016
Posted by: Bassman1
from Dunnellon Florida
These grids rusted after only a few months of use. took care to clean and season after each use but still rusted. my grill is kept under a grill cover under a laini roof in florida. not out in the weather. The grill it self is recommended,but they need to upgrade the grids
I would recommend this to a friend!
Response from broilkingbbq.comBy Customer Support, Customer Support, December 16, 2016
Thank you for taking the time to provide this review. We are sorry to hear that you're experiencing a rust issue with your cooking grids. We stand behind the quality of our products and will be following up via email to work toward a solution with you.
Written by a customer while visiting broilkingbbq.com
Customer Rating
2
Grates rusted
on May 28, 2023
Posted by: KCvball
from Bridgman, Michigan
Grill grates rusted badly after 2 years.
Cast iron should be lifetime use. That is the main reason I purchased this grill.
Cleaned and maintained as if a cast iron pan.
Still rusted and flaking
Cast iron should be lifetime use. That is the main reason I purchased this grill.
Cleaned and maintained as if a cast iron pan.
Still rusted and flaking
Written by a customer while visiting broilkingbbq.com
Customer Rating
1
Rusting and cracking
on February 19, 2020
Posted by: MerlinYYC
from Calgary, AB
No matter what I do, these grids rust and crack. I have my Signet for 2 years, so it will be my 3d summer with it. I use it year round and season the grids. Been through 2 sets of grids so far...bought my third today and getting tired of it.
Despite that, I'm really satisfied with my Signet and hope to keep it for a good number of years. I maintain it very well too.
Despite that, I'm really satisfied with my Signet and hope to keep it for a good number of years. I maintain it very well too.
Written by a customer while visiting broilkingbbq.com
Customer Rating
1
Broil King Signet Grill Grids
on April 23, 2020
Posted by: Darryl C
from Bedford NS
We purchased this bbq less than 2 years ago and the cooking grids are now not safe to use.
Written by a customer while visiting broilkingbbq.com
Customer Rating
1
Rusts easily
on June 8, 2020
Posted by: Mark D
from Knoxville, TN
I have owned my grill for 2 years and the grates are rusting. I find it strange that a grill, to be used outdoors, which is subject to natural humidity of the outdoors as well as rainy conditions, utilizes cast iron which can NOT be subject to wet weather. I keep my grill covered 100% of the time when not in use and remove the grates during the winter months. Even doing this and seasoning it did not prevent the grates from rusting. Your maintenance video for the seasoning of the grates even mentions "never air dry the grates". Well, what do you think they do after inclement weather outside? No grill owner is going out to towel dry their grates after inclement weather. Poorly thought out design.
Written by a customer while visiting broilkingbbq.com