Customer Reviews for Onward Manufacturing - Replacement Part 11228 | Fits Onward Models and more | Grill Cooking grids
Customer Rating
5
Perfect match for my grill.
on August 12, 2023
Posted by: Bob22
from Cranbrook BC
[This review was collected as part of a promotion.] I bought replacement grills, they fit perfectly, it is great being able to get exact replacement parts
Grill grates rusted badly after 2 years. Cast iron should be lifetime use. That is the main reason I purchased this grill. Cleaned and maintained as if a cast iron pan. Still rusted and flaking
I purchased my BK signet 5 years ago and the iron cast grills are totally rusted out. While trying to clean the rust off the cast iron grill two of the grill bars broke off. Very disappointing how fast these cast iron grills rust making it unsafe to BBQ food on these rusty grills.
They are good cast iron grids but requires attention to using them and care otherwise they rust easy. Do not use wire or metal scrubbers with this grid. Use the wood padel or stiff bristle brush. Apply oil before use and after cooking clean off the grid by letting the scraps burn off and remove with the wood paddle.
I bought the signet grill 2 years ago love it all except the cooking grids they rusted, cracked, and broke into pieces. This grill is well maintained in my opinion this shouldn't have happened so soon.
The bottom of my BBQ is covered in rust flakes from the grill. When most people clean out the bottom, they’ll find grease and burnt food. I gotta take to my doctor to make sure I’m up to date on my tetanus shot before I clean the BBQ. I’ve tried all the seasoning tricks to no avail. I hope Broil King can fix the issue. All in all, love the BBQ, hate the grill. I’m
My bbq is stored inside during the winter, and is always under a cover when not in use during the summer, however within 2 years the grates have completely rusted. I can't even cook on the bbq anymore
Response from broilkingbbq.comBy Customer Support, September 27, 2022
Thanks for your review. We're sorry to hear about your cast iron cooking grids but we hope we can help. Our knowledgeable Customer Support Team is happy to discuss care guides and warranty parts: give them a call at 1-800-265-2150.
My grids just had one of the ends crack off... I was refinishing at the time with a wire brush... These grids have lasted *over seven years*. Those of you who say they rust and crack, I'm sorry, you're not treating your cast iron right. I'm not convinced some of those "crack" picture aren't actually build up of over-seasoning and oils.
These grids and grills are exceptional. Seeing all the bad reviews, I had to post something positive. Yes, grids will rust if you leave them outdoors (even in the grill). They will crack if you apply too much heat. Broil King grills are *absolutely* able to get that hot. You need to season ay grate on BOTH sides after use (which even I don't do.) I refinish cast iron pans for a fun hobby when people ruin them, so I have an extremely good idea of what's involved. I know I could treat my grill grids better, but hey, they live outside, and eventually (after 7-10 years) they need replacing.
My cast iron pans will probably last over a century. Why? I don't heat them to 400°C, burn off the seasoning every time I use them, then season one half and throw them outside for storage. So yeah.. grill grids gonna wear out, but not quickly.