Customer reviews from broilkingbbq.com
Onward Manufacturing - Replacement Part 11228 | Fits Onward Models and more | Grill Cooking grids
Average customer rating
1.8
(44 Reviews)
Rating breakdown 44 reviews
5 Stars
4
4 Stars
2
3 Stars
3
2 Stars
6
1 Star
29
17%of customers recommend this product.
(
2 out of
12)
Customer Reviews for Onward Manufacturing - Replacement Part 11228 | Fits Onward Models and more | Grill Cooking grids
Customer Rating
1
Signet Cast Iron Cooking Grids
on June 14, 2022
Posted by: Disgusting Grids
from Ontario Canada
I believe they are covered by warranty, but I wonder if the only option is replacement with the same grids? Have any improvements been made? The grids are too corroded and rusted to be used to safely cook food on.
Response from broilkingbbq.comBy Customer Support, June 15, 2022
Thanks for your review. We're sorry to hear about the rust you're experiencing but I do hope we can help. We have switched the manufacturing process of our cast iron cooking grids in recent years, including sourcing new iron and modifying the porcelain coating. As with any cast iron, we still recommend seasoning them with every use to keep them lasting for years to come. To obtain cast iron cooking grids under warranty, please call our knowledgeable Customer Support Team at 1-800-265-2150.
Written by a customer while visiting broilkingbbq.com
Customer Rating
1
Disappointing
on June 12, 2022
Posted by: Melissawoj
from Montreal
So disappointing. All internal parts are super rusted. Inside the bbq, i dont mind as much since it doesnt touch the food but these grills... they are the second pair we purchase and they dont last. Even after storing them indoors for the winter. Now having to either purchase new pieces and grills will cost half a new bbq.
Written by a customer while visiting broilkingbbq.com
Customer Rating
2
Rust,Rust, Rust
on June 9, 2022
Posted by: Rusty grillIn
from Nova Scotia
My grill rusted almost immediately. I season after every use and still…. If I had seen these grill reviews when buying a BBQ - I would have gone with a different company. To bad the stainless steel replacements are twice the price. When will Broil King source new grills/iron?
Written by a customer while visiting broilkingbbq.com
Customer Rating
1
Rusted and Peeled apart within the first year
on May 9, 2022
Posted by: Ketroc
from Waterloo, ON
I highly recommend not purchasing these unless you want to replace them every year. They very quickly rust with their covering peeling off.
Response from broilkingbbq.comBy Customer Support, May 27, 2022
Thanks for your review. We're sorry to hear about your experience with the Broil King Cast Iron Cooking Grids. Feel free to contact our Customer Support Team to discuss replacement parts and care tips: 1-800-265-2150.
Written by a customer while visiting broilkingbbq.com
Customer Rating
1
Disappointed
on April 5, 2022
Posted by: Anonymous
from Mississauga, ON
I bought the Broil King Signet a year and a half ago. I really love the BBQ but unfortunately the cast iron grills are not very good. They have already rusted completely. I have tried to maintain them but unfortunately it has not worked. Disappointed as otherwise the BBQ would be great.
Response from broilkingbbq.comBy Customer Support, April 12, 2022
Thanks for your review. We're sorry to hear that your cast iron grids have rusted. Our Customer Support Team is happy to discuss replacement parts and helpful tips: give them a call at 1-800-265-2150.
Written by a customer while visiting broilkingbbq.com
Customer Rating
2
Grill quality
on March 3, 2022
Posted by: Biker
from Kerrviller,tx
These cast iron grill grates are the worst. I cook year round keep grill dry and out of the weather plus keep gates oiled. They rust,crack,Crack, meat sticks to grates
Written by a customer while visiting broilkingbbq.com
Customer Rating
1
Very Poor Quality -
on February 11, 2022
Posted by: Yorgi
from Alberta
Rusted and cracked after one year. Like the grill otherwise.
Response from broilkingbbq.comBy Customer Support, February 23, 2022
Thanks for your review. Our Customer Support Team would be happy to discuss replacement parts: give them a call at 1-800-265-2150.
Written by a customer while visiting broilkingbbq.com
Customer Rating
1
Flaking and rusting
on August 20, 2021
Posted by: spencerk
from Winter Springs, FL
2 years and these grids are unusable. I am looking to get a better set of grids. Any recommendations or discounts would improve my review.
Response from broilkingbbq.comBy Customer Support, August 23, 2021
Hello Kim, thanks for your review. Our knowledgeable Customer Support Team will have those answers for you! Please call them at 1-800-265-2150 or email info@omcbbq.com
Written by a customer while visiting broilkingbbq.com