Customer reviews from broilkingbbq.com
Onward Manufacturing - Replacement Part 11229 | Fits Onward Models and more | Grill Cooking grids
Average customer rating
1.9
(27 Reviews)
Rating breakdown 27 reviews
5 Stars
3
4 Stars
0
3 Stars
2
2 Stars
8
1 Star
14
10%of customers recommend this product.
(
1 out of
10)
Customer Reviews for Onward Manufacturing - Replacement Part 11229 | Fits Onward Models and more | Grill Cooking grids
Customer Rating
1
Completely rusted out
on March 25, 2017
Posted by: Chris1981
from Greenville, NC, United States
I've been very happy with my grill in general, but these grates are rusted out and chipping away within 2 years. It's gotten to the point now where I can't use the grill because it inevitably imbeds pieces of the grates into the meat. So I'm left with choosing between leaving my investment sitting there unused or dumping more money into replacements earlier than I feel I should have to. Disappointed.
No, I would not recommend this to a friend.
Response from broilkingbbq.comBy Customer Support, Customer Support, March 26, 2017
Thank you for taking the time to provide this feedback, we are sorry to learn about the issues you are experiencing with the cooking grids. We will be following up directly to learn more and discuss.
Written by a customer while visiting broilkingbbq.com
Customer Rating
3
Terrible Grill Grates
on March 11, 2017
Posted by: Danibal
from Burlington, ON, Canada
I have the Broil King Model 9225-64. After One season of grilling, the coated grill grates are starting to rust and pit. Unacceptable for what i paid for this grill. Tried cleaning to no avail, porcelain starts comming off with mild nylon brushing.
No, I would not recommend this to a friend.
Response from broilkingbbq.comBy Customer Support, Customer Support, March 12, 2017
Thank you for taking the time to provide this feedback. We are sorry to learn about the issue you are experiencing with your cooking grids. We will be following up directly to learn more and help find a resolution.
Written by a customer while visiting broilkingbbq.com
Customer Rating
1
Grids don't last.
on February 13, 2017
Posted by: DCToledo
from Toledo, OH, United States
I bought the Regal 420 a little over 6 years ago and need to buy my 4th set of replacement grids. Lucky if they last more than a season and a half. Same story every time. The coating starts to flake then it's rust city. Love the grill itself but the replacement grids are expensive and don't last.
No, I would not recommend this to a friend.
Response from broilkingbbq.comBy Customer Support, Customer Support, February 13, 2017
Thank you for taking the time to write this review. We are sorry to hear about this experience and we will be following up via email to learn more.
Written by a customer while visiting broilkingbbq.com
Customer Rating
1
Slowly eating my grill
on January 31, 2017
Posted by: JimHal
from Winnipeg, MB, Canada
First off I have an Imperial 590 and it has been fantastic but the cast iron grills are awful.
Before cooking I need to remove large chunks that are flaking off and even after that I get bits stuck to my food. Really disjointed in the cast iron.
No, I would not recommend this to a friend.
Written by a customer while visiting broilkingbbq.com
Customer Rating
1
Porcelain enamel chipping off after one summer!
on December 27, 2016
Posted by: gmueller
from Milwaukee, WI, United States
Bought the Baron 440 this May. I kept it covered and used it only moderately this summer. Performed the recommended maintenance in terms of cleaning and seasoning the cast iron cooking grids. Started seeing rust appear on the grids midway through the summer. As it turns out, the porcelain enamel itself has clearly chipped away in myriad spots throughout the grids. (Picture attached). I probably used the grill a total of 30 times! I see there are now more expensive stainless steel grids being offered, probably as a result of this chipping problem! Happy with the grill itself, but not pleased at all about the grids.
Response from broilkingbbq.comBy Customer Support, Customer Support, December 29, 2016
Thank you for taking the time to provide this feedback. We are sorry to hear about the issue you are experiencing with the cooking grids. We will be following up via email to discuss the issue in more detail.
Written by a customer while visiting broilkingbbq.com
Customer Rating
1
Rusted out
on December 22, 2016
Posted by: Dutch
from Kootenay Boundary, BC, Canada
I purchased my grill 2 years ago so I just finished my second summer with it and the grates are rusting out as well as the metal shields underneath. This BBQ is on a covered porch and is cleaned on a regular basis and seasoned. The replacement parts are ridiculous in terms of cost. I've owned a few good BBQ's but I'm not sold on these
No, I would not recommend this to a friend.
Response from broilkingbbq.comBy Customer Support, Customer Support, December 24, 2016
Hello, Thank you for taking the time to post a review regarding your Broil King Grids. I am sorry to see that they have not been performing as you expected. We will be following up via email to learn more about your experience.
Thank you
Thank you
Written by a customer while visiting broilkingbbq.com
Customer Rating
1
Grids rusted out in 18 months
on November 5, 2016
Posted by: dmdm
from Waterloo, ON, Canada
We bought a new Broil King Regal grill 18 months ago and even though we've seasoned the grill and kept the BBQ protected from the elements year round, the grills start rusting out this spring and are now flaking badly and are unusable. The replacement parts are quite expensive and it makes no sense to replace with another cast iron set. I'd appreciate some advice on a better alternative.
It's really unfortunate as the BBQ itself has been great.
No, I would not recommend this to a friend.
Response from broilkingbbq.comBy Customer Support, Customer Support, November 9, 2016
Hello,
Thank you for taking the time to provide this feedback. We are sorry to hear about the issue you are experiencing with the cooking grids.
Please check your inbox for a follow-up email from us.
Thank you,
Thank you for taking the time to provide this feedback. We are sorry to hear about the issue you are experiencing with the cooking grids.
Please check your inbox for a follow-up email from us.
Thank you,
Written by a customer while visiting broilkingbbq.com
Customer Rating
2
Stainless grids
on October 15, 2016
Posted by: Ersemm
from New Jersey, United States
Same issue here. Love the grill but after 1 1/2 years grids are starting to rust. Not sure what my options are but I am not happy.
Response from broilkingbbq.comBy Customer Service, October 18, 2016
Hello,
Thank you for taking the time to write a review. Please check your inbox for an email from us.
Thank you,
Customer Support
Thank you for taking the time to write a review. Please check your inbox for an email from us.
Thank you,
Customer Support
Written by a customer while visiting broilkingbbq.com