Customer reviews from hp.com
HP - OfficeJet Pro 6978 Wireless All-In-One Instant Ink Ready Printer - Black
Average customer rating
4.4
(509 Reviews)
Rating breakdown 509 reviews
5 Stars
327
4 Stars
107
3 Stars
31
2 Stars
19
1 Star
25
89%of customers recommend this product.
(
394 out of
444)
Customer Reviews for HP - OfficeJet Pro 6978 Wireless All-In-One Instant Ink Ready Printer - Black
Customer Rating
5
Feature laden printer at an affordable price.
on July 4, 2017
Posted by: Cumberland75
from Boynton Beach, FL, USA
Had to replace my old HP6500 printer and after some shopping around decided on the 6978 based on several criteria. I needed an all-in-one that fit within the confined area of a slide out shelf in a cabinet. It wouldn't matter how good the printer was if it didn't fit where I needed it to. Second, my preference was for a printer with 4 separate ink cartridges. I just believe I get better economy and print quality with that configuration. Installation was a breeze. Installed the software and followed the prompts. Fast and easy. I love the fact that two sided printing AND scanning is so easy. The scanning becomes such an important feature if you are in the habit of converting all your important documents to digital like I do. No more making copies of one side of the page with multi-page documents (think insurance policies, wills, etc.), then inserting them in the right order, scanning and then reassembling the original and shredding the copied pages. I'll be saving time and trees! Good thinking HP!
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Customer Rating
5
Love this printer -
on July 3, 2017
Posted by: Valerie58
Best product I've bought in a while. Thank you so much.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Customer Rating
5
Easy to use and nice menu features
on June 21, 2017
Posted by: Bambi71
from Osceola, MO 64776, USA
I like the menu that lets you choose which process you want, i.e. copy, fax, scan and also has items that help for loading paper, cartridges. Very easy to use. Ran out of black ink fast so ordered the extra large triple cartridge.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
4
I'd give it a 3.5 if half stars were an option.
on June 19, 2017
Posted by: Claire63
from Washington, DC
This printer is better than those in the new Envy series that HP is now selling, but not as good as the 6410 (or 6420?) deskjet that I had for almost ten years! What a wonderful workhorse that was! It is faster, but the print and scan quality is not as good, and it seems to need to refresh itself often. I can't just walk in after not using it for a couple days and print something. It takes a few minutes to go through the cycle. But I needed something that would fit in my compact workspace, so I didn't choose the 8700 Pro series, which I think are fine machines. This meets my needs for a small home office with a full range of features and functions. I haven't used the new ink cartridges, so I can't review those at this time.
I would recommend this to a friend!
Features
3
Performance
3
Written by a customer while visiting hp.com
Customer Rating
4
GOOD 2 SIDE PAPER PRINTER EASY SET UP / SCANER ?
on June 18, 2017
Posted by: IGETZIT
I AM PLEASED WITH PRINTER . IT SET UP EASY . A LITTLE ISSUE WITH PAPER TRAY . BUT FIGURED IT OUT . HAVE A SCANER ISSUE . HAVING A ISSUE WITH SCANER WON'T MARRY WITH COMPUTER ?
I would recommend this to a friend!
Features
4
Performance
4
Written by a customer while visiting hp.com
Customer Rating
4
6978 performance
on June 18, 2017
Posted by: shschaf
from Fort Wayne, IN, USA
The printer has not been as easy for me to adapt to as the last HP I had. I had difficulty with learning to scan items. I had previously had another HP printer, scanner and used both features easily.
I would recommend this to a friend!
Features
4
Performance
4
Written by a customer while visiting hp.com
Customer Rating
2
Takes 15 minutes to print
on June 18, 2017
Posted by: Camrond
Every time I go to print something, this printer goes into a 15 minute self cleaning process. Then when the sheet actually prints, it comes out with terrible quality and smudged ink. It did not do this when I first got it. It started after about the fifth time I went to print something. No settings have been changed since I've hooked this printer up.
No, I would not recommend this to a friend.
Features
4
Performance
1
Written by a customer while visiting hp.com
Customer Rating
5
great product would highly recommend it to anyone.
on June 18, 2017
Posted by: Tigger722
I could not believe how fast the printer works and also the sending of a fax was amazingly fast
I would recommend this to a friend!
Written by a customer while visiting hp.com