Customer reviews from hp.com
HP - OfficeJet Pro 6978 Wireless All-In-One Instant Ink Ready Printer - Black
Average customer rating
4.4
(509 Reviews)
Rating breakdown 509 reviews
5 Stars
327
4 Stars
107
3 Stars
31
2 Stars
19
1 Star
25
89%of customers recommend this product.
(
394 out of
444)
Customer Reviews for HP - OfficeJet Pro 6978 Wireless All-In-One Instant Ink Ready Printer - Black
Posted by: Caseyz
Verified Purchase:Yes
Only had a couple of glitches in set up process but figured them out and works great
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: SS1inKentucky
Verified Purchase:Yes
Its fast, clear, easy to set up for a non-techie...good for home use or small business.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: MargaretVP
from NC
Verified Purchase:Yes
There is sometimes a delay of several minutes before printing, not sure why since sometimes it is immediate. Also, it seems to have bells???? makes sound other than printing.
I would recommend this to a friend!
Features
5
Performance
3
Written by a customer while visiting hp.com
Posted by: Priceawolowitz
Verified Purchase:Yes
Least expensive HP dual sided scanner printer. Prints relatively quickly and has a lot of the extra HP bells and whistles. The HP Ink service also seems to be a no brainer for this machine.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Paul746
Verified Purchase:Yes
A very nice printer with all the options but for only a few dollars more than a cheap printer.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Joel43
Verified Purchase:Yes
Purchased a new 6978 in September 2016. Printer failed in January 2018. Would not print using black ink cartridge. Followed all recommended solutions to no avail. Purchased replacement printer.
No, I would not recommend this to a friend.
Features
5
Performance
2
Response from hp.comBy Binu, HP Support, January 28, 2018
Hi, sorry to hear you are experiencing an issue with your HP OfficeJet Pro 6978 All-in-One Printer as it is not printing in black. Please follow the guidelines in these documents to fix this issue: http://hp.care/2pZMtKr HP printers generally have a 1-year warranty from their purchase date, you can verify the warranty using the following link: http://bit.ly/2mP3Xrb You can also contact HP Support in case you need further assistance: http://hp.care/2nbNQFi
Written by a customer while visiting hp.com
Posted by: Rev6978
from Theodore, AL 36582, USA
Verified Purchase:Yes
I like the instant ink program. It needs changing so when you receive ink you know what printer it is for.
I would recommend this to a friend!
Features
4
Performance
4
Written by a customer while visiting hp.com
Posted by: Diane72
from NM
Verified Purchase:Yes
Easy to set up, good print quality, easy to scan. I am very happy with this printer so far.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com