Customer reviews from hp.com
HP - OfficeJet Pro 6978 Wireless All-In-One Instant Ink Ready Printer - Black
Average customer rating
4.4
(509 Reviews)
Rating breakdown 509 reviews
5 Stars
327
4 Stars
107
3 Stars
31
2 Stars
19
1 Star
25
89%of customers recommend this product.
(
394 out of
444)
Customer Reviews for HP - OfficeJet Pro 6978 Wireless All-In-One Instant Ink Ready Printer - Black
Posted by: Mr Stone to you
Verified Purchase:Yes
Every few years I need a new printer because the HP I have breaks down.
Each new one I get is significantly more cheaply made than the one before.
The planned obsolescence of your printers is striking.
But they are cheap and they work....for a while.
Each new one I get is significantly more cheaply made than the one before.
The planned obsolescence of your printers is striking.
But they are cheap and they work....for a while.
Written by a customer while visiting hp.com
Posted by: rschafer4
from United States
Verified Purchase:Yes
I bought this printer because it is faster than my last one and it can scan double sided. That is a great feature for my home office. Even on normal print mode it is faster than my old printer on draft mode. I also really like the Instant Ink program.
Pros: Affordable
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Safisfining
from Durham NC
Verified Purchase:Yes
Nothing new I been using HP printers for 20 Years haven been able to find nothing that close HP Quality, Dependable, I hook on HP.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Customer Rating
3
Printer Fine, but Installation not Possible.
on January 17, 2019
Posted by: Experience
from Downers Grove, IL
Verified Purchase:Yes
This printer was purchased for my home network of 4 computers and 3 cell phones, to replace an HP 410C, one of the first multifunction printers/scanner/faxes, which was about 20 years old. The instructions for installation were wrong, the scanner did not work after installation. This required an HP technician to take remote control of each of my computers, and make numerous deep internal adjustments and software removals. The printer is as excellent as HP printers always are, but the installation is a threat to the security of anything you have on your computer. Better installation software is necessary. One of my computers is Windows 10, two others are Windows 7. Didn't matter, none installed correctly.
No, I would not recommend this to a friend.
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: KPretired
from South carolina
Verified Purchase:Yes
So far this printer has provided good service for my uses.
Pros: Affordable, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Jmluvmusic
from San Francisco
Verified Purchase:Yes
This printer goes thru ink like crazy. It goes offline on one of my computers if not used. All in all, not happy with this one and this is the first time I've had a problem with my HP printers. I only buy HP printers.
No, I would not recommend this to a friend.
Features
5
Performance
2
Written by a customer while visiting hp.com
Posted by: Frank de Tank
from Upland, California
Verified Purchase:Yes
Typically no problems
sets up easy and smooth
Prints are great and worry free
sets up easy and smooth
Prints are great and worry free
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Joe xxxxxxxxx
from salinas
Verified Purchase:Yes
I bought the HP Officejet pro 6978 all in one and never set it. never work.
No, I would not recommend this to a friend.
Features
1
Performance
1
Written by a customer while visiting hp.com