Customer reviews from hp.com
HP - OfficeJet Pro 6978 Wireless All-In-One Instant Ink Ready Printer - Black
Average customer rating
4.4
(509 Reviews)
Rating breakdown 509 reviews
5 Stars
327
4 Stars
107
3 Stars
31
2 Stars
19
1 Star
25
89%of customers recommend this product.
(
394 out of
444)
Customer Reviews for HP - OfficeJet Pro 6978 Wireless All-In-One Instant Ink Ready Printer - Black
Posted by: Paris Gal
from Fort Hood, TX
Verified Purchase:Yes
I bought this so that I could subscribe to instant ink. It copies, faxes, and prints in color. I’m happy with the value for the money.
I would recommend this to a friend!
Features
4
Performance
3
Written by a customer while visiting hp.com
Posted by: LGfire
from Los Gatos CA
Verified Purchase:Yes
Over all very happy-what i do not like it will go to a sleep after being Idle for a while-the longest setting you can have is 8hrs-so if you have not printed for longer than 8hrs you have to refresh the printer-if you are printing remote it will not print until you refresh
I would recommend this to a friend!
Features
4
Performance
4
Written by a customer while visiting hp.com
Posted by: Nick Miceli
Verified Purchase:Yes
Relatively easy to setup and print from all computers, phones and tables. Scanning is very simple and the end product is great.
Cons: More RAM, Smoother Mouse Pad
I would recommend this to a friend!
Features
5
Performance
4
Written by a customer while visiting hp.com
Posted by: Bizzey
from California
Verified Purchase:Yes
I was wondering why the printer lists on my devices as HP Officejet Pro "6970" and not 6978.??
Pros: Affordable
I would recommend this to a friend!
Features
4
Performance
4
Written by a customer while visiting hp.com
Posted by: Not Fond
Verified Purchase:Yes
This is my second 6978. The first was working perfectly for 14 months then it stopped accepting paper. I was on auto updates and instant ink. I believe HP did an update that changed my settings and forced me to buy a new printer. What a waste of money and for our landfill! I no longer have auto updates turned on and did not enroll in instant ink with this new one. Hopefully this printer will last longer. If not, I will NEVER buy HP again after being a loyal customer for over 25 years.
Cons: Smoother Mouse Pad
Pros: Lightweight
No, I would not recommend this to a friend.
Features
1
Performance
1
Written by a customer while visiting hp.com
Posted by: IrmaJ
from Detroit, MI
Verified Purchase:Yes
I bought this machine as a replacement for my machine which no longer functioned. I am confident the replacement printer will continually perform successfully as needed.
Pros: Affordable
I would recommend this to a friend!
Features
4
Performance
4
Written by a customer while visiting hp.com
Posted by: LoreneH
from NC
Verified Purchase:Yes
Have had this new printer for about a month. I love it. This one is replacing my 11 year old HP J4680 . Since they last this long I'm sticking with HP.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Mimiterri
from Hamden, CT
Verified Purchase:Yes
My only complaint is that the paper tray is very stiff when I open and close it for re-loading paper. Is there anything I can do to fix this?
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com